topic Coldwater Creek Rant in Fashion

Coldwater Creek Rant

I am still oxox — Sat, 13 Sep 2025 16:14:12 GMT

I bought two tops from them in the Spring and I kept noticing charges for a loyalty program. I thought my payment was being split up until I asked what was going on. Well it turns out I signed up for something that I had no knowledge of. I feel scammed. Buyer be ware

Re: Coldwater Creek Rant

charsha — Sat, 13 Sep 2025 16:36:16 GMT

And they are way overpriced. They had great sales when they had physical stores. Miss them.

Re: Coldwater Creek Rant

kaydee50 — Sat, 13 Sep 2025 17:19:17 GMT

@charsha Agree. The stores were great and I could always find something I liked at a decent price. That is no longer true about the online and catalog offerings.

Re: Coldwater Creek Rant

I am still oxox — Sat, 13 Sep 2025 17:44:08 GMT

Their stores were great I had one around the corner, besides clothes they had nice collectables.

Re: Coldwater Creek Rant

Kachina624 — Sat, 13 Sep 2025 17:55:07 GMT

@I am still oxox. Try calling and telling them if the charge is not removed, you'll file a complaint with the Federal Trade Commission.

Re: Coldwater Creek Rant

sunshinestory — Sat, 13 Sep 2025 19:07:52 GMT

That Coldwater Creek loyalty program is a joke. I signed up for it too not realizing there was a monthly charge. Once I found out they were charging me, I canceled it and they reimbursed me my charges without asking. I hope they do the same with you.

Re: Coldwater Creek Rant

alohakz — Sat, 13 Sep 2025 20:38:00 GMT

@sunshinestory how much was the monthly charge?

Re: Coldwater Creek Rant

I am still oxox — Sat, 13 Sep 2025 22:12:36 GMT

@alohakz wrote:
@sunshinestory how much was the monthly charge?

@alohakz something like 15 per month

Re: Coldwater Creek Rant

skatting44 — Sat, 13 Sep 2025 22:23:13 GMT

@I am still oxox

That happened with me buying toys through company Young Explorers . Somehow I was signed up for somekind of loyalty program that charged twenty some dollars a month. I called my credit card company to figure out what the charge was and they told me Young Explorers . I called the comapny and they reimbursed me 6 months of payments to them .I canceled the service and have not ordered one new item from them

Re: Coldwater Creek Rant

spumoni99 — Sun, 14 Sep 2025 00:31:20 GMT

That would be enough for me to never give them business again Macys gives rewards back and free shipping and I pay nothing for that. JC Penneys has rewards also and there is no charge, I can't imagine paying for that.

Not a way to gain customer loyalty at all. How are these companies that dumb?

Re: Coldwater Creek Rant

I am still oxox — Sun, 14 Sep 2025 12:56:48 GMT

Dropped them a note last night and I got a message this morning that had refunded my money

Re: Coldwater Creek Rant

PamfromCT — Sun, 14 Sep 2025 15:31:51 GMT

I used to occasionally buy from Coldwater Creek. A short time back I ordered a dress and told it was on back order, and I would receive it in a month. I liked the dress enough to wait.

The arrival time came and went - no dress. When I called, I was told my dress was "on hold" for another two months. I was never notified and informed them I was no longer i interested in the dress, nor in doing business with them.

Re: Coldwater Creek Rant

Sooner — Sun, 14 Sep 2025 15:53:34 GMT

Good to know! I had looked at a pretty sweater but thought it was very over priced!

You all kept me from either buying it or bothering to see if it went on sale. I don't need difficult retailers. No point in it.

Re: Coldwater Creek Rant

Tori3569 — Sun, 14 Sep 2025 17:08:38 GMT

@skatting44 wrote:
@I am still oxox

That happened with me buying toys through company Young Explorers . Somehow I was signed up for somekind of loyalty program that charged twenty some dollars a month. I called my credit card company to figure out what the charge was and they told me Young Explorers . I called the comapny and they reimbursed me 6 months of payments to them .I canceled the service and have not ordered one new item from them

Interesting. I had gotten a Young Explorers subscription for my nephew when he was about 8. I didn't know they sold anything other than subscriptions.

Re: Coldwater Creek Rant

Catch71 — Sun, 14 Sep 2025 18:23:07 GMT

@sunshinestory wrote:
That Coldwater Creek loyalty program is a joke. I signed up for it too not realizing there was a monthly charge. Once I found out they were charging me, I canceled it and they reimbursed me my charges without asking. I hope they do the same with you.

A charge to be in a loyalty program? Shouldn't you be reaping rewards for purchasing. Never heard of such a thing.

Talbots has a loyalty program and there is no fee.