topic Re: Two orders went from processing your order to backorder in Fashion

Two orders went from processing your order to backorder

Effie54 — Thu, 19 Jan 2023 22:29:59 GMT

I wish QVC would get their inventory numbers straight. Twice I placed an order and it was taking a while, so I knew something was up. Upon checking, it seems they don't have the item. The orders went from "processing your order" to "backorder". The same items pop back up as available.....and.....nope, backorder. There seems to be a glitch in their computers, or their warehouses; they might think they have an item in stock but when they go to fulfill the item, they find it's not there. Very frustrating.

Re: Two orders went from processing your order to backorder

Ainhisg — Thu, 19 Jan 2023 22:41:35 GMT

I've had the same experience. It cost them a sale, because I went to TJ Maxx and found something similar to what I was needing at a cheaper price.

Re: Two orders went from processing your order to backorder

Kachina624 — Thu, 19 Jan 2023 23:24:02 GMT

That often happens when items promised by the manufacturer don't arrive as scheduled. China, especially, is still in chaos with Covid. It's not just QVC but the world economy that's being affected.

Re: Two orders went from processing your order to backorder

PINKdogWOOD — Fri, 20 Jan 2023 14:16:12 GMT

@Effie54 Same thing just happened to me too on a Joan Rivers top I thought I bought yesterday. Bummer for me AND you!!!!! I purchased two on this particular top, two different colors and two different sizes and the one I really wanted went on b/o.

I ended up cancelling that one, it appears the other color and size is being readied to ship - it's not even the one I really wanted.

Oh well.....