topic Re: Shipping in Fashion

Shipping

Blackcatmom — Thu, 29 Dec 2022 14:50:16 GMT

I've just about had it with QVC shipping. I order 2 of the Disney jackets for Christmas gifts. Today is December 29th and they're still not here. They went from Fontana, CA., to Ontario, CA., back to Fontana, CA., then to Southgate, MI. where I live then to Rossford, OH. Unbelieveable!! Maybe I'll ge them as Valentine gifts!

Re: Shipping

cjm61 — Thu, 29 Dec 2022 14:56:48 GMT

This sounds more of a shippers problem, not QVC. Once the item is packaged and left their warehouse, they no longer have control. Maybe you should complain to USPS or UPS, whomever has the item in their possession.

Re: Shipping

Kachina624 — Thu, 29 Dec 2022 16:50:24 GMT

@Blackcatmom Do you really think it's fair to accuse QVC of shipping snafus? They have absolutely no control over what happens to a package once it leaves their warehouse. When you order anything from any online retailer, you run the risk of it being misdirected. If you want certainty, shop in a store!

Re: Shipping

Largoman — Thu, 29 Dec 2022 16:55:23 GMT

I agree with what you say, @cjm61, which is why QVC and HSN, should not be allowed to make the "Under the tree guarantee." They have no control once it is turned over to the shipping company.

Re: Shipping

bells4me — Thu, 29 Dec 2022 17:39:45 GMT

I agree QVC has no control, so they should not guarantee delivery over & over & over!

Re: Shipping

Kachina624 — Thu, 29 Dec 2022 17:54:13 GMT

@Largoman @bells4me Since the OP doesn't mention when she ordered her item, the Christmas guarantee is a moot point here.

Re: Shipping

RespectLife — Thu, 29 Dec 2022 18:46:35 GMT

@Blackcatmom wrote:
I've just about had it with QVC shipping. I order 2 of the Disney jackets for Christmas gifts. Today is December 29th and they're still not here. They went from Fontana, CA., to Ontario, CA., back to Fontana, CA., then to Southgate, MI. where I live then to Rossford, OH. Unbelieveable!! Maybe I'll ge them as Valentine gifts!

Rossford, OH you say?

I have had a top stuck there since 12/5....that hub must have issues!

It's Christmas, IT WAS A RECORD BLIZZARD....sadly, things happen!!

QVC has never been known for speedy delivery anyways.

I didn't get mail for 4 days let alone any delivery trucks. Couldn't get a plow to us til Monday night.

That's what I get for living in Buffalo.

Re: Shipping

cjm61 — Thu, 29 Dec 2022 19:32:47 GMT

@Largoman and @bells4me In respect to guarantee Christmas delivery, a consumer must use common sense. Of course no business can actually guarantee delivery. Most all online retailers stated Christmas Delivery Guaranteed on specific items. Educated consumers know that unforeseen circumstances can occur, or they should know. This year the weather was a huge factor.

Like @Kachina624 stated, shop stores in your town. It truly is the only guarantee.

Kudos to the employees at all online retailers working so very hard to get items shipped before Christmas only to have the shipper delay delivery.

Re: Shipping

Blackcatmom — Fri, 30 Dec 2022 15:59:26 GMT

What I meant was, why can't QVC use shipping companies that ship directly to the city or closest city where you live without the item having to travel all over the United States. How can I order items from Amazon and they get here usually the next day? I order a lot of items from Ebay that come from California and they usually arrive in a couple of days without going from city to city.

Re: Shipping

Beach Donna — Wed, 04 Jan 2023 11:39:44 GMT

For the prices charged for shippping they should be shipped wth UPS or Fed ex .. companies get contract deals. not USPS which for some reason orders from QVC go around the country in circles... I order on line regularly from at least 6 companies. The other issue is the time it takes the item to even leave QVC warehouse.. weeks ! QVC has gone to H in a handbasket since purchasing HSN. I understand during covid not using live models of different sizes.. so we can see full circle how clothing fits someone our size. .. such as rolls bulges showing.. length, flow.. shipping is expensive returns expensive, Presenter talking talking with clothes on a hanger about their weekend,blah blah blah showing colors over and over.. or one size pre filmed model.. or the presenter wearing all black I would bet QVC sales are down which in turn is the reason for the lower quality and high prices. I was an avid. QVC Shopper. no more.. sizing is not consistent anymore either.

Re: Shipping

ScrapHappy — Wed, 04 Jan 2023 12:16:02 GMT

This is on UPS/USPS. But I will say that only my packages/shipping from QVC takes the scenic routes. I've had packages leave East Coast and takea sling shot all the way to the Northwest. But that doesn't happen when I order from Target, Amazon, Macy's, Dillards, etc. Only QVC.