topic Re: Anyone else having problems with shipping? in Fashion

Anyone else having problems with shipping?

Cyber Mom — Mon, 06 Sep 2021 18:00:12 GMT

I am trying to get the sweater that has sold out as one was posted in the color I wanted. When I went to check it out of my cart, it said that I had to us another address as I lived in an area that it could not be shipped to! I live in the frigging midwest, what is up with that? Is QVC having trouble with carriers , EVEN the USPS????

Re: Anyone else having problems with shipping?

Kachina624 — Mon, 06 Sep 2021 18:06:32 GMT

@Cyber Mom Your item may have been unavailable when you ordered it. Their is a brief time between sell out and orders being placed where the computer is updating and spits out a strange msg like you got. Contact the mods at QVCSocialTeam@QVC.com and ask them to check the status.

Re: Anyone else having problems with shipping?

Tinkrbl44 — Mon, 06 Sep 2021 18:09:13 GMT

@Cyber Mom wrote:
I am trying to get the sweater that has sold out as one was posted in the color I wanted. When I went to check it out of my cart, it said that I had to us another address as I lived in an area that it could not be shipped to! I live in the frigging midwest, what is up with that? Is QVC having trouble with carriers , EVEN the USPS????

@Cyber Mom

Well, if you really want someone to look into this, it would be better to either post in the Customer Care section or just call QVC Customer Service and ask what the problem is. JMO

Re: Anyone else having problems with shipping?

Cyber Mom — Mon, 06 Sep 2021 19:29:29 GMT

Thank You, I hate calling, because I have had longer waiting times when I have called. I have been lucky enough sometimes to snag a "sold Out item" when one or two have become available in the past, but When I tried for the sweater the Cant Ship message appeared. Thought it strange after the thousands of dollars I have ordered through the years I have never seen such a message. Thank you for your time

Re: Anyone else having problems with shipping?

amyb — Mon, 06 Sep 2021 20:27:51 GMT

Well....I have a pair of boots I ordered last Saturday...they show that they are due to be delivered by Sept. 4. Today is the 6th...they have been "In Process" since last Saturday..

I have also received plenty of other things with no problem this past year and a half from QVC. I have to say...ironically, for whatever reason...last year was better than this. Perhaps because when we went into pandemic in March...they already had their delveries of much inventory. This year getting deliveries has been a challenge by all accounts from everyone I've talked to in small businesses locally.

Though...I've had zero problems with Amazon, Walmart, Grace & Lace, LR.com, LugLife direct. Every item from these companies shipped immediately, came right on time. Returns processed immediately. Many credited my account immediately, before they got the return. In one case, Walmart, (granted it was a $20 item so maybe they have a minimum for this but...) they didn't even want me to ship the product back.

Re: Anyone else having problems with shipping?

Biftu — Mon, 06 Sep 2021 21:01:00 GMT

You are not alone @amyb. I too have boots I ordered on August 26 with a delivery date of September 4 and they are still "in process." The other pair I ordered on August 30 with a delivery date of September 9 which are also still processing. I'm am obviously not in a hurry to wear them, but still.

Re: Anyone else having problems with shipping?

tsavorite — Mon, 06 Sep 2021 22:08:28 GMT

August 13th....still waiting on 2 tops to show up! Almost 1 month shipping on old instock clearance items!!

Re: Anyone else having problems with shipping?

Thats Me — Tue, 07 Sep 2021 00:47:20 GMT

My Isaac tsv set of 2 Tshirts is still in process.

But the problem isn't just shipping, it's QVC systems too

I ordered 2 Triforce beauty cases for gifts and order status for one said it had shipped, for the other said it was in process. The in process one came but not the one shipped, that came a couple days later. Order status still shows, a week later, that the first one that came is in process. And it didn't come with a packing slip. That's another problem altogether.

Re: Anyone else having problems with shipping?

bewise — Tue, 07 Sep 2021 19:52:01 GMT

I ordered a item 8/31still in process,it's suppose to arrive Sept 10 ,today it's. Sept 6th.Have decided only order when really necessary.I know many people are in the same boat as I.why can't they deliver better?

Re: Anyone else having problems with shipping?

boogielyn3 — Tue, 07 Sep 2021 20:50:33 GMT

The question was, Is anyone having problems with shipping? My answer is yes definately there have been problems that started in August. It hasn't been on all items but there were a couple of orders made in mid August that I have not received as yet.

Re: Anyone else having problems with shipping?

dancing 522queen — Wed, 08 Sep 2021 01:37:22 GMT

YES! THEY BILL MY CC BUT MY ITEMS ARE IN PROCESSING FOR WEEKS WITH MOST OF MY ITEMS ORDERED...

Re: Anyone else having problems with shipping?

Greeneyedlady21 — Wed, 08 Sep 2021 20:07:59 GMT

I have received two emails about delays in shipping a pair of readers I bought on lunchtime special with free shipping. Supposed to be delivered next week, but who knows.

Anticipating more emails with more delays. Lesson learned, I won't be placing orders. Yes I know and understand...covid and everything else. But I can shop elsewhere and not have these issues.

Re: Anyone else having problems with shipping?

Lipstickdiva — Thu, 09 Sep 2021 13:50:00 GMT

I am waiting for a sweater I purchased on 8/28. I rec'd an e-mail that it had shipped on 9/3 but the next day I received an e-mail apologizing for a shipping delay. When I check the tracking, I get a notice that something went wrong and they have no information. I'm assuming the package never shipped. The EDD was yesterday.

I'm fine with that because it's a sweater but I'm not really fine with the fact that they took my money the day I got the e-mail that the item shipped.

Re: Anyone else having problems with shipping?

Biftu — Thu, 09 Sep 2021 14:32:14 GMT

I'm experiencing every scenario. Slow shipping, email saying item is delayed, package being redirected, received wrong item, lost package, and a backorder. I'm done ordering unless or until shipping improves.

Re: Anyone else having problems with shipping?

songbird — Thu, 09 Sep 2021 14:42:04 GMT

No so much with QVC. Although the purchased items are sitting longer in process. I am having problems with Makeup I ordered from Sephora. I received an email from them saying there would be a delay in delivery. Another delay in shipping from Sheec (socks). I still get quick delivery from Amazon. That has not changed at all. We are in the market for a 2122 electric car that is scheduled to arrive in the U.S. in December. But there is delay of shipping (longshoreman at ports) that might push delivery till January or even February (we haven't purchased it yet...just of test drive) I have heard of delays because of delay in getting products entering the U.S.

Re: Anyone else having problems with shipping?

Trinity11 — Thu, 09 Sep 2021 14:50:31 GMT

I ordered an Irish sweater on the assumption it was not back ordered. Five minutes later received a message it was back ordered along with some other items. I do not have issues with any other retailer but QVC.