topic Re: Also on Backorder in Fashion

Zuda TSV Backorder?

lovethgedress — Sat, 15 May 2021 13:04:15 GMT

Did anyone else's joggers go on backorder? I bought these at midnight and now it states they're on backorder. Hmmmmm.

Re: Zuda TSV Backorder?

Mimi NY — Sat, 15 May 2021 14:37:29 GMT

Just to answer your question see my pair of the Zuda TSV will be arriving on Monday, and I did not order till late afternoon.

Re: Zuda TSV Backorder?

mistyada — Sat, 15 May 2021 16:15:22 GMT

@lovethgedress wrote:
Did anyone else's joggers go on backorder? I bought these at midnight and now it states they're on backorder. Hmmmmm.

I had the same thing happen to me when I ordered a big deal during the first presentation about a month ago. My order is still in backorder. I do not think QVC is fulfilling orders in the order they came in. I think if your area is low on the list then later orders are fulfilled first. Qvc did not send me a notification about a backorder until 8 days after I ordered the product. The email said they may cancel my order if they do not get in stock. That is awful customer service. I rarely order from Qvc now and certainly would not order anything I truly wanted because who knows if you will get. I just ordered the big deal because of the price. I can get the product elsewhere for a little more.

Re: Zuda TSV Backorder?

sydsgma1 — Sat, 15 May 2021 21:36:00 GMT

I just cancelled my back ordered items. I found what I wanted on the Zuda site.

Also on Backorder

KarenK — Sat, 15 May 2021 23:31:00 GMT

Yes, mine went on backorder today yet have not received an email to inform me. I just happened to notice when going through my orders. I think that is kind of inappropriate that QVC doesn't inform us. I ordered over $100 in Zuda product on their TSV day and now wonder whether I should hang in there or cancel. I wonder why they don't care about their customers.

Re: Also on Backorder

sipofwine — Mon, 17 May 2021 18:36:30 GMT

The fact that I can't cancel when orders go to the "preparing" status is so frustrating. I understand shipping and delivery issues, but I wish I would have at least received some sort of notice and a chance to cancel. Now I dont know when/if my clothes will arrive.