topic Re: Lack of Sizing Charts in Fashion

Lack of Sizing Charts

ajsidney12 — Sat, 02 Jan 2021 04:01:13 GMT

Before 2020 went haywire with covid, the internet site and the Q app always included Garment Specific Measurements. It is almost impossible to find them loaded unless it is a specific non-QVC brand like Spanx, etc. What is the problem with this, uploading a picture file to an app and website is minimal effort and time to complete so it could not be a staffing issue. Also to the powers that be at QVC, it would reduce the returns and possibly increase purchases. I am not paying for returns for the "free exchange" that is not-so-free when you have to pay to ship back the returned item. It would be nice if they at a bare minimum would post the sizing during the tv broadcast, which barely occurs or is limited at best.

Re: Lack of Sizing Charts

Kachina624 — Sat, 02 Jan 2021 04:22:33 GMT

The garment measurements are at the end of the garment description where it says to "click hete" for measurements. They are consistently available on everything i check. I don't thing you're looking in the right place.

Re: Lack of Sizing Charts

Kachina624 — Sat, 02 Jan 2021 04:24:37 GMT

@ajsidney12. @FYI, when you return for an exchange, there is not a shipping charge. You are a wealth of misinformation

Re: Lack of Sizing Charts

rms1954 — Sat, 02 Jan 2021 06:07:19 GMT

@ajsidney12 You're not looking very hard. As @Kachina624 said it can be found on every item of clothing. Size Guide.

Re: Lack of Sizing Charts

Jrzgirl — Sat, 02 Jan 2021 06:25:07 GMT

Recently there have been quite a few items where the "click here" measurements are incomplete. They had the measurements for plus sized garments but none for the

XS - XL garments. I called CS to find out what the measurements were but they did not have them either. There have been also instances where there were no measurements at all.

Re: Lack of Sizing Charts

Magny — Sat, 02 Jan 2021 12:44:30 GMT

The ‘click-here’ measurements are where they should be, but it takes about 1 minute for them to open up, so I wait. Can’t understand why it was efficient for many years, but no longer, at least for me!

Re: Lack of Sizing Charts

Mom2Dogs — Sat, 02 Jan 2021 12:49:48 GMT

I have been having issues with the click here measurements...I click on the button but I get a notice (don't recall the actual words) but the measurements do not appear....happens with both Safari and Chrome.

Re: Lack of Sizing Charts

SharkE — Sat, 02 Jan 2021 14:02:37 GMT

go to 'View' then click on 'Stop' that's what Apple users have to go thru

another gal said just sit and wait and they will eventually pop up.

Their tech department is ran by chimps.

Re: Lack of Sizing Charts

jackthebear — Sat, 02 Jan 2021 14:10:12 GMT

@SharkE wrote:
go to 'View' then click on 'Stop' that's what Apple users have to go thru
another gal said just sit and wait and they will eventually pop up.

Their tech department is ran by chimps.

run by people who have never used the site to actually shop for something

so yeah maybe chimps

Re: Lack of Sizing Charts

SharkE — Sat, 02 Jan 2021 14:16:42 GMT

I was gonna order Graver slacks but got this, so, gave up

The requested content cannot be loaded.
Please try again later.

Re: Lack of Sizing Charts

ajsidney12 — Sat, 02 Jan 2021 15:29:06 GMT

@Jrzgirl Thank you, you understand what I am talking about. I am someone that relies only on the garment specific information that is in the section "click here." And QVC sizing is hardly ever accurate from garment to garment. For your information ladies or gentlemen commenting, I was watching Katrina presenting multiple items New Year's Eve and many of the size charts were not available. I was watching someone else presenting Denim and Company plaid leggings New Years Day, and there were no size charts available. I am not a complete buffoon and there's no need to attack my intelligence. I have been using computers since I was 5 and shopping online long enough to know how to do it and to find the information I need to make a purchase.

Unlike "someone" else mentioned, I am not a "wealth of misinformation" . How completely rude.

Re: Lack of Sizing Charts

willdob3 — Sat, 02 Jan 2021 15:36:40 GMT

@ajsidney12

I often find garment measurements are missing but it is usually only in one place. They might be missing in the QVC app but I can find them if I look up the item using the website. Or the opposite.

Re: Lack of Sizing Charts

ajsidney12 — Sat, 02 Jan 2021 15:41:29 GMT

@willdob3 I would agree with you. I use the heavily host promoted QVC App, but having to jump back to the website to check for a garment specific chart, if it is even able to load in my web browser, will just cut down on my spending in 2021 😊

Re: Lack of Sizing Charts

willdob3 — Sat, 02 Jan 2021 15:50:13 GMT

@ajsidney12

Yes, it is saving me money, too. Sometimes there are no garment measurements listed anywhere and that is a no sale for me. Even if there is a size chart. Without garment measurements I walk away.

Re: Lack of Sizing Charts

Kachina624 — Sat, 02 Jan 2021 21:09:44 GMT

@Jrzgirl wrote:
Recently there have been quite a few items where the "click here" measurements are incomplete. They had the measurements for plus sized garments but none for the
XS - XL garments. I called CS to find out what the measurements were but they did not have them either. There have been also instances where there were no measurements at all.

@Jrzgirl. You must have extraordinarily bad luck because the only time I see such abnormalities on brand-new items which have not yet been processed.

Re: Lack of Sizing Charts

NYCLatinaMe — Sat, 02 Jan 2021 21:32:20 GMT

@ajsidney12 like you and @willdob3 I shop using safari (not the app), and many times get the error message, something like "The requested content cannot be loaded. Please try again later." I think this is a website malfunction that can be fixed with rebooting, but who has time for that. So I shop on my macbook pro, and if I can't load the garment measurements, use safari on my iphone. Safari on my iphone has never failed me, but I use that for qvc rarely.

@Kachina624 has offended me too with her style, attacking defenses of qvc. I am sure she is oblivious. Totally unnecessary grief.

Re: Lack of Sizing Charts

ajsidney12 — Sat, 02 Jan 2021 21:29:07 GMT

@NYCLatinaMe Thank you. I appreciate your response.

Re: Lack of Sizing Charts

bells4me — Sun, 03 Jan 2021 02:53:30 GMT

When I "click here" it is blank on my Ipad, so not everyone can see a size chart. I have sent two items back for an exchange. If they are not available, discontinued or sold out they do charge return shipping. The only item I have had luck exchanging are Laurie Felt jeans.

Re: Lack of Sizing Charts

NYCLatinaMe — Mon, 04 Jan 2021 19:54:11 GMT

@bells4me wrote:
When I "click here" it is blank on my Ipad, so not everyone can see a size chart. I have sent two items back for an exchange. If they are not available, discontinued or sold out they do charge return shipping. The only item I have had luck exchanging are Laurie Felt jeans.

@bells4me I have read other posts with similar complaints. It is likely the size chart is oversized for your ipad screen, so try scrolling around to see the text, or "shrink" the size of the chart so you can see the whole thing and not a blank space within it. The garment measurements charts have a lot of blank spaces. I "shrink" the view by putting two or three fingers on the screen and moving them together, as if I were grasping something, and I touch the screen with my fingers and move them apart to enlarge.

Note that the shrinking or expansion of the image with fingers doesn't work on all apps. It works on Safari. I don't know about the QVC app because I don't have it, don't use.

Hope this helps.

Re: Lack of Sizing Charts

Kindaglitzy — Sun, 03 Jan 2021 23:08:06 GMT

If they want people to shop via their app then fix it. I seldom order clothes anymore for this reason. Not going to go to two places to “maybe” find the garment measurements. The Q IT people simply don’t get it.