topic Re: Cannot pull up sizing in Fashion

Cannot pull up sizing

sally in philly — Wed, 12 Aug 2020 18:04:22 GMT

Anyone else have any trouble getting the item's sizing. Every time I click on it I only get a blank page.

Can anyone tell me how to fix this.

Thanks.

Re: Cannot pull up sizing

Kachina624 — Wed, 12 Aug 2020 18:09:59 GMT

@sally in philly Try using a different browser at least temporarily and this may fix your problem.

Re: Cannot pull up sizing

SharkE — Wed, 12 Aug 2020 18:10:46 GMT

LOL everybody's problem Whole thread devoted to it. If you got Google Chrome, no problems, but, Apple folks it's some things you can see some you can't.

Either have to use Google Chrome or if you got a Windows machine go look it up on a Windows machine using Google.

download Google for your browser if you want to.

Just part of QVC's quirks

Re: Cannot pull up sizing

SharkE — Wed, 12 Aug 2020 18:12:03 GMT

https://community.qvc.com/t5/Customer-Care/Cannot-view-garment-measurements-on-iphone/m-p/6425801#M56919

Re: Cannot pull up sizing

Leapergirl — Wed, 12 Aug 2020 19:33:24 GMT

Somehow I discovered that if you use the arrows to go back from the blank screen to the original post of the item, and then use the forward arrow to go back to the screen that was blank, the garment measurements screen will be there! I use my ipad and the website, not the app, and the problem seeing garment measurements started a little while ago.

Re: Cannot pull up sizing

sally in philly — Thu, 13 Aug 2020 04:38:21 GMT

I tried it. It works!
thanks so much.