topic Re: Shipping multiples in one package FOLDED in Fashion

Shipping multiples in one package FOLDED

Kat 13 — Tue, 19 Sep 2017 21:16:38 GMT

Hi..

This has happed twice in less than a week.

The first time was when I ordered an Issac lace top, which was a separate

order, and a Susan Graver embellished cardigan.

QVC send them in the same package.

BUT....,.What the shipping department did was actually OPEN each package, fold

the plastic bag that the garments were In and reseal them so the two orders would

fit in the shipping bag !!!!!

Now, I just received another two separate orders the same way.

I ordered a Susan Graver top #A268412 in a XXS, and a SEPARATE order in

a XS,same item number

I was expecting two bags.

They came in the same package and again were opened using that sticky seal, folded and resealed.

REALLY??????

Why did I pay TWO shipping charges ???

I purposely purchased two different sizes knowing that I could exchange one.

Turns out the XXS fits better which in itself is unbelievable as I usually wear a Small

Or Extra-Small in Susan Graver, so I immediately packaged up the XS for an exchange for another XXS.

What the heck is going on with this shipping garbage???

Opening up packages and resealing them ???

Will the do that with underwear too??? ....Y U C K !!

Re: Shipping multiples in one package FOLDED

NicksmomESQ — Tue, 19 Sep 2017 21:33:18 GMT

I ordered pants & the Mally TSV on two different days. They came in the same box!! What's up with that? I guess it's QVC trying to save money!!

At the same time I ordered the pants I ordered a sweater. The sweater came separately!! Makes no sense.

Re: Shipping multiples in one package FOLDED

claros — Tue, 19 Sep 2017 21:36:45 GMT

Too bad QVC doesnt recognize how much customer loyalty and good will it would promote if they would only have 1 shipping charge when they combine our orders.

You should have gotten more care in packing your order not less when in effect you paid double for 1 package.

Re: Shipping multiples in one package FOLDED

ECBG — Tue, 19 Sep 2017 21:39:49 GMT

@claros wrote:
Too bad QVC doesnt recognize how much customer loyalty and good will it would promote if they would only have 1 shipping charge when they combine our orders.

You should have gotten more care in packing your order not less when in effect you paid double for 1 package.

@claros,Believe me. They do know. For whatever reason, they don't see the need to.

Re: Shipping multiples in one package FOLDED

Katcat1 — Tue, 19 Sep 2017 21:46:24 GMT

@Kat 13, Of course they are still going to charge you for 2 separate orders. How nice of them.

Re: Shipping multiples in one package FOLDED

Nightowlz — Tue, 19 Sep 2017 22:03:15 GMT

I ordered a pair of pants & top from Anybody on the day they had free shipping. I went by their size chart but both are really huge. At least I'm only out $6.95 to return both.

I probably should not try any more clothes since their size chart is not correct.

Re: Shipping multiples in one package FOLDED

dulwich — Tue, 19 Sep 2017 22:17:35 GMT

Interesting post. I too recently received two Logo items in one package and just today had e mail detailing 2 more items being shipped in one package.

I do not object to this but think that maybe the mailing charges need to be adjusted? It seems I have paid 4 postage charges and received 2 packages as the weight is not that much heavier so rate appears to be the same.

Do not know what to think - maybe I will e mail Q to find out.

Re: Shipping multiples in one package FOLDED

Kachina624 — Tue, 19 Sep 2017 22:57:18 GMT

We have two groups of people on this bord and heaven help the person or department that tries to please everyone. First we have this group that says, "I paid two shipping fees and expect to receive two packages. Why did you put both orders in one package. Blah, blah, blah".

Then we have the group who says, "I got two package. Why didn't you save on packaging and postage and put my entire order in one box. I got one order two days faster than the other. If they'd been together, I would have gotten the second one sooner. Blah, blah, blah."

I don't understand what @Kat 13 is referring to when she says they took it out of the package, then put it in the package? What makes you think they were opened? What would be the point of opening?

Re: Shipping multiples in one package FOLDED

Danielle46 — Wed, 20 Sep 2017 00:00:23 GMT

I just recently received several things in one box and they were all different brands. I'm not complaining and didn't expect them to charge less shipping because it's based on weight. Only problem is if you want to return something and the box is way too big and costs more than a shipping bag. In the future save your bags so you can use them for returns.

Re: Shipping multiples in one package FOLDED

Stevie Nix — Wed, 20 Sep 2017 00:02:13 GMT

Maybe the Q is doing quality inspections? I have gotten unrelated items in one box also, but they were wrapped and pristine.

What was strange to me tho is that I recently got a pair of shoes which were a new Q item (and which I am returning for fit) where the plastic overwrap and cardboard insert of each shoe was removed and placed in the shoe box. I thought they could have been returns (should have been "as is"), but since they were a brand new item I don't get what happened with these shoes.

Re: Shipping multiples in one package FOLDED

bakergirl — Wed, 20 Sep 2017 13:21:12 GMT

I liked this post. But people do have questions and sometimes so do I. Why ship two sweaters(Halston TSV) or two Isaac t shirts separately when they could be shipped in the same bag or box without any trouble or folding them? I jump for joy, when I order something in clothing and the paper is still there and the top or whatever is freshly packaged(not having been opened) but I just check merchandise out(sniff, look for flaws, tears, etc If it fits I keep it. Rarely return these days and think back to the days when they would charge 1/2 shipping on same top ordered at same time or when SG shows would charge 1/2 shipping on any multiple item. That was before buy one, get one 3 or 4 $ off.

I still apprciate QVC and other online and mail order companies after a trip to Kohl's yesterday to get underwear(had a gift card balance). It was like looking for a needle in a haystack since the last time I was there. Too many bras and panties in too little an area.

Reminded me of store I stopped shopping in when we lived in TN. They finally went out of business........

Do not mean to digress. Just that all vendors have their plus and minus.

Re: Shipping multiples in one package FOLDED

HiLo — Wed, 20 Sep 2017 14:26:26 GMT

I am also interest in knowing more about this because it happened to me a few days ago.

Re: Shipping multiples in one package FOLDED

BirdieGal — Wed, 20 Sep 2017 14:58:34 GMT

I don't mind items being packaged together but do think the shipping should be adjusted.

Now I play the same game however. When I return I put multiples in one box and off it goes.

What I do not like lately is there seems to be something amiss in the processing department. I ordered two SG tops. One came perfect and the other was OBVIOUSLY a return. Not only was the bag all ripped but the top had long dark hair all over it and it smelled. Thankfully customer service took care of that. I have since reordered a replacement and I hope I receive a NEW top.

Yesterday I received a pair of jeans I ordered and they were the WRONG JEANS ENTIRELY! The invoice showed the correct item number but the jeans were wrong and of course a different item number on the tag. They weren't even close to what I ordered. I called CS and they handled that as well. They are actually coming to pick up the package instead of me having to take it in to return.

Re: Shipping multiples in one package FOLDED

Kat 13 — Thu, 21 Sep 2017 00:59:53 GMT

Dear Kachina624,

I guess you didn't understand what I meant.

How do I know that both of the packages were opened ?

The clothes are packaged in generally a 12 x 15 clear plastic bag

which has the item number on the front. The plastic bag also has a flap

with sticky stuff on it. It is folded from front to back and stuck on the back

of the clear plastic bag to seal it.

I know you know the above but I had to repeat it so you would know what

I am talking about.

What the shipping department did was to UNSEAL the flaps, fold the 12 x 15

clear plastic bags in half to make the bags 1/2 the size, then RESEAL the flaps.

They weren't very careful when they did that either because I could tell where the seals once were....The bags were ripped across each bag where the flaps originally were.

This is how I know the clothes plastic bags were opened.☺

Re: Shipping multiples in one package FOLDED

Linds7 — Thu, 21 Sep 2017 02:51:01 GMT

I wonder if the items were returns? My items that have been returned tend to be folded in half. Even new items can be returned from people that see them online before they air or buy them from the Insider.

Re: Shipping multiples in one package FOLDED

Kachina624 — Thu, 21 Sep 2017 03:55:23 GMT

@Kat 13 wrote:
Hi..

This has happed twice in less than a week.
The first time was when I ordered an Issac lace top, which was a separate
order, and a Susan Graver embellished cardigan.
QVC send them in the same package.
BUT....,.What the shipping department did was actually OPEN each package, fold
the plastic bag that the garments were In and reseal them so the two orders would
fit in the shipping bag !!!!!
Now, I just received another two separate orders the same way.
I ordered a Susan Graver top #A268412 in a XXS, and a SEPARATE order in
a XS,same item number
I was expecting two bags.
They came in the same package and again were opened using that sticky seal, folded and resealed.
REALLY??????
Why did I pay TWO shipping charges ???
I purposely purchased two different sizes knowing that I could exchange one.
Turns out the XXS fits better which in itself is unbelievable as I usually wear a Small
Or Extra-Small in Susan Graver, so I immediately packaged up the XS for an exchange for another XXS.
What the heck is going on with this shipping garbage???
Opening up packages and resealing them ???
Will the do that with underwear too??? ....Y U C K !!

I've finally figured out what @Kat 13 is talking about. I got two shirts today in packages that were doubled, however they were in separate big, plastic shipping bags. I don't see any indication they were removed from their bags as the were pristinely folded. I think that just the type of package the factory in which they were made uses. I've gotten them before. They certainly weren't folded to save space because they were in huge bags. The adhesive stuck like it had never been opened.

Some people make a fuss over the most inane things. I wouldn't have given it a second thought.

Re: Shipping multiples in one package FOLDED

chrystaltree — Thu, 21 Sep 2017 05:27:06 GMT

I received 2 tops in the same bag and I liked it. Each top was in it's own clear plastic bag and those bags were sealed as they always are. At $3 s&h per top, I have no problems with it at all. The s&h is not JUST the charge for mailing the item, there's the handling part. Whatever QVC does or doesn't do, some people are going find fault with it. I make frequent purchases so I appreciate it when they put multiple items in one bag.

Re: Shipping multiples in one package FOLDED

Blingqueen023 — Thu, 21 Sep 2017 05:39:08 GMT

@chrystaltree wrote:
I received 2 tops in the same bag and I liked it. Each top was in it's own clear plastic bag and those bags were sealed as they always are. At $3 s&h per top, I have no problems with it at all. The s&h is not JUST the charge for mailing the item, there's the handling part. Whatever QVC does or doesn't do, some people are going find fault with it. I make frequent purchases so I appreciate it when they put multiple items in one bag.

@chrystaltree You took the words right out of my mouth! I feel the same way.

Re: Shipping multiples in one package FOLDED

AuntG — Thu, 21 Sep 2017 11:14:14 GMT

I see no problem with packing items in one bag for shipping. It would be my first choice if QVC polled me.

Re: Shipping multiples in one package FOLDED

WinterGirl — Thu, 21 Sep 2017 20:55:33 GMT

The same things happened to me today and I was puzzled regardng how they were folded over. I received a Susan Graver top and a pair of Legacy leggings in the same envelope but the bags were opened, the garment folded over(while still in the plastic bag) to make it smaller, and then stuck together again. I paid two shipping charges for the one package. While I don't mind getting both in one bag, I think it should be at least half off shipping on the second item.

JMHO

WinterGirl~