topic video problems in Fashion

video problems

EZ shopper — Sat, 05 Nov 2016 12:37:26 GMT

What's wrong with all product videos? They only run for a few seconds then freeze. It wish the IT people for this website would correct this problem. Is anyone else experiencing this problem or is it just my computer?

Re: video problems

Krimpette — Sat, 05 Nov 2016 12:46:24 GMT

I'm using a MacBook Pro (Safari) and I've save a lot of money this morning. Why? Because the pages freeze when I try to look at the color swatches. Oh well, guess I didn't need those items anyway!!!!!

Re: video problems

a1961karen — Sat, 05 Nov 2016 12:51:23 GMT

It has been happening to me over the last several weeks...you would think they could come up with a solution by now for this issue!

Re: video problems

sapphire 2 — Sat, 05 Nov 2016 18:29:54 GMT

Yes, and it is beyond frustrating.

Re: video problems

qlinlee — Sat, 05 Nov 2016 21:19:32 GMT

It is not just your computer...I have been having this problem for over 2 weeks. I have called...customer service will not transfer me to tech support, I have sent messages on this forum, posted on facebook, emailed...NO ONE has responded from QVC. I have been a customer for 25 years, and rely on videos for my Christmas and regular shopping...HELP!

Re: video problems

EZ shopper — Tue, 08 Nov 2016 11:53:22 GMT

QVC still hasn't fixed the problem. What's up with that???