topic Re: Combining Returns in Fashion

Combining Returns

Biftu — Sun, 15 Mar 2015 14:30:31 GMT

I have three fashion items I need to return. Can I return them in one bag, or do I need to send each item separately? I obviously want to save money on return shipping so I may not use the labels sent with the items and return them my own way. Have you ever combined return items in one bag?

Re: Combining Returns

lynettey — Sun, 15 Mar 2015 14:34:47 GMT

I have done that in the past. I'm not sure what would happen if the package never made it to them..as there would be no way to prove you had three items in there. But--I know when they do get it, only one shipping charge is deducted.

Re: Combining Returns

Alter Ego — Sun, 15 Mar 2015 14:42:47 GMT

I don't use their return label - my company gets a great Fedex rate so I usually wait to see if I get a few things to return and use ground shipping. I can track that way, but not everyone gets the rate I do.

Anyways, I've consistently sent multiple items back. Beauty, fashion and jewelry all in one box, and I personally haven't had a problem. I usually include a paper on top with the number of returns I'm including.

Not to say somebody else hasn't had an issue, but I personally haven't had a problem yet.

Re: Combining Returns

ThinkOutsidetheBox — Sun, 15 Mar 2015 14:53:05 GMT

Do not return them all together. There was a thread about that not too long ago, and about how some ladies ended up being told the returns that were placed in with the main shipping label return never showed up. They were out the money when all was said and done.

Re: Combining Returns

Stray — Sun, 15 Mar 2015 15:35:34 GMT

I have shipped multiple items together a couple of times but not recently. I had no problem

Re: Combining Returns

LtEve — Sun, 15 Mar 2015 16:02:18 GMT

I've sent more than one clothing item or order back in one USPS Priority Mail envelope. I make sure to tape the return form to each item. The last two times I've had to track the package until it's delivered to QVC and, after waiting 3 or 4 days, email QVC that they had received it and needed to credit my account. I've received the credit almost immediately after my email. I wouldn't use one of their return tracking labels if you're returning items that were shipped in separate packages to you.

Re: Combining Returns

granddi — Sun, 15 Mar 2015 16:22:30 GMT

Never had a problem. Just don't toss items into the box. Make sure all shipping slips and taped or in the bag of the item.

Re: Combining Returns

circles — Sun, 15 Mar 2015 16:25:12 GMT

I do it often....never had a problem....

Re: Combining Returns

wagirl — Sun, 15 Mar 2015 16:26:23 GMT

I called CS about this; the return labels say that, for up to 4 lbs it costs $7 or whatever. So if the items are all the same type that go to the same returns address, it's all right to pack them together. QVC has several warehouses for different items. Just read online for what goes where. I've packed one box up with clothing that weighs just under the weight limit and have never had a problem. I usually use stamp dot com to send but it's actually cheaper to use the label sent, if you are sending more than one thing.

Re: Combining Returns

Trudey — Sun, 15 Mar 2015 16:41:56 GMT

I always combine my returns. I've never had a problem.

Re: Combining Returns

JustJazzmom — Sun, 15 Mar 2015 17:09:34 GMT

First I do not use the Q return label as its coded to one item not multiple returns unless its on the same order. I mail from the USPS and use their tracking #'s. Items arrive faster than using the Q's label and company that brings it to them.

Multiple returns from multiple orders can be combined in one box but what I do is mark the outside of the box with the words: Multiple orders inside. I list the order numbers on the outside of the box as well as the item #.

This helps the warehouse when it comes to crediting me on my returns.

Re: Combining Returns

jmsmall — Sun, 15 Mar 2015 17:25:12 GMT

Well if they all came in one bag sure but I am sure those

items if you got them in a separate bag for each purchase

you'd have to return it the way it was delivered..

one at a time. I mean when you bought the items

they all didn't come in one bag did they?

I would think you would need to get credit for

each purchase.

Re: Combining Returns

faeriemoon — Sun, 15 Mar 2015 17:36:48 GMT

I bind them all together so whoever opens the box can't miss anything. I also attach the packing slip to each item. Finally, I include a piece of paper in the package stating, "____ items enclosed."

So far, I haven't had a problem.

Re: Combining Returns

winamac1 — Sun, 15 Mar 2015 18:16:52 GMT

I combine all the time. I do not use their return label when I combine .

Re: Combining Returns

winamac1 — Sun, 15 Mar 2015 18:17:14 GMT

On 3/15/2015 faeriemoon said:
I bind them all together so whoever opens the box can't miss anything. I also attach the packing slip to each item. Finally, I include a piece of paper in the package stating, "____ items enclosed."

So far, I haven't had a problem.

That's how I do it.

Re: Combining Returns

culebra — Sun, 15 Mar 2015 19:36:19 GMT

If I have a couple of returns going to the same address at QVC, I always return together and have for years. I am very careful about taping the return item notice individually to each item. I also ship USPS Priority which ends up cheaper than individual shipping even with QVC labels. I get an immediate tracking number, arrives at QVC within 2 business days, and I get my refund faster. I am very careful about packing my returns usually in a well taped and labeled box. So far this has worked for me. But to each his own.

Re: Combining Returns

TootyJane — Sun, 15 Mar 2015 21:30:16 GMT

On 3/15/2015 stray770 said: I have shipped multiple items together a couple of times but not recently. I had no problem

I absolutely return multiple items in the same bag and have been doing so since I called CS at QVC and was told that I could return multiple items in the same bag. I have been doing this for about 10 years now and have never had a problem doing so. I always make copies of the return label(s) as well as the return receipt(s) just in case a return is questioned. HTH

Re: Combining Returns

lulu2 — Sun, 15 Mar 2015 21:42:59 GMT

Different CS will give you different advice when it comes to returns.

Years ago I returned 2 items together and was credited with only 1. I called CS and was told as a courtesy for a good customer they'd credit me with the item but do not return multiple items together. (unless they came in the same package)

Fast forward a few years, I'd either forgotten about the multiple items declaration or just didn't care. I returned 2 items and received credit for 1. I called CS and reported what happened. The CS rep told it was noted on my account that once before this had happened and I was told NOT to return multiple items in the same packages.

I felt like a naughty child and cut way back on my QVC shopping. I've never tried to return multiple items again.

Re: Combining Returns

10000Nicknames — Sun, 15 Mar 2015 22:40:04 GMT

I do it that way every time I have multiple items. Never had a problem and it's much less expensive when I pay the shipping. Much less.

Re: Combining Returns

GCR18 — Sun, 15 Mar 2015 23:00:14 GMT

In the past, I've combined different orders using the q label. Haven't done it with the new return policy.