topic QVC Survey in Fashion

QVC Survey

mumstheword — Fri, 12 Dec 2014 04:29:53 GMT

O/T

I posted this by mistake on Suggestion Box by mistake - so thought I would try again. Not sure exactly where it belongs.

Did anyone else get an email "Survey" from QVC today? Mine came this evening and said it would just take a couple of minutes - mine took about 10 seconds. First question - did you watch QVC on Wednesday". I couldn't remember, so I said that (it was one of the choices). Second question: How often do you watch QVC. I put 2-3 times a week - quick thank you and the survey was over.

I was really hoping for more of an opportunity to discuss QVC. I guess if you don't watch for hours and ours a day they don't want your opinion. I might watch it more if some of my suggestions would be implemented.

What I wanted to say was different things that are discussed on this Forum.

Re: QVC Survey

Barbiedr — Fri, 12 Dec 2014 04:34:00 GMT

I got the survey as well and mine just took a few seconds too.

Re: QVC Survey

stevieb — Fri, 12 Dec 2014 04:36:55 GMT

Clearly, they're targeting something very specific. I'm not sure they care what we really think. If they did, there's enough feedback right here on the forums to write a dissertation... and to indicate the need to implement much needed change, including enhanced variety and more diversified programming.

Re: QVC Survey

CherryNGeorgia — Fri, 12 Dec 2014 04:50:49 GMT

I also received the survey. Mine took between one and two minutes. I think they asked what they wanted to know.

Re: QVC Survey

K a QVC fan — Fri, 12 Dec 2014 05:12:16 GMT

I never received an email for a survey at all. I watch QVC 7 days a week usually. The only times I do not watch is when Susan Graver, Jose Maran, PM style & Friday nights with LR is on. However for the most part the TV is tuned into the Q.

Re: QVC Survey

VaBelle35 — Fri, 12 Dec 2014 05:17:44 GMT

My survey email just came. It asked me if I watched on Wednesday Dec 10, what time and what host was on and then it said thank you.

I think I might have guessed wrong. LOL I watched, it just all becomes a blur after a while.

Re: QVC Survey

number one queen — Fri, 12 Dec 2014 05:22:25 GMT

I never rec. an email and I watch the Q all the time!

Re: QVC Survey

winamac1 — Fri, 12 Dec 2014 12:12:28 GMT

I"d tell the Q, had I been asked to take a survey, that I buy far less due to the exorbitant s/h costs. I'd also tell the Q to extend the return policy to 60 days, stop sending chastising letters of reprimand and to offer more updated fashion.

Re: QVC Survey

JustJules — Fri, 12 Dec 2014 12:22:53 GMT

I received the email yesterday evening, haven't done the survey yet.

Re: QVC Survey

loveschocolate — Fri, 12 Dec 2014 14:06:46 GMT

Never got an email, yet....

Re: QVC Survey

SharkE — Fri, 12 Dec 2014 15:55:28 GMT

I'll be glad when they get back to regular programming at first of yr. I go thru this every yr. they saturate the programming with stuff that I'm not going to buy. Geared more to men and what women can buy for men. Electronics, gadgets, ladders, car stuff, etc. I want real gold and Denim & Co. shows on and kitchen items.

Re: QVC Survey

fthunt — Fri, 12 Dec 2014 16:02:57 GMT

I just deleted the Q survey mail - they don't want your opinions/info - just trying to throw their name in your face and perhaps you'll tune in and buy.

Re: QVC Survey

Chrystaltree2 — Fri, 12 Dec 2014 17:10:09 GMT

Huh? The point of the survey was just get a feel about how many hours a day people watch. Nothing more. I think there are very few people who actually sit down and watch hour after hour of QVC programming. I don't know a single person who does that anymore and almost everyone I know is a QVC shopper.

Re: QVC Survey

CANDLEQUEEN — Fri, 12 Dec 2014 17:35:56 GMT

Yep got it and I agree-it seemed kind of stupid. Why not send me a REAL survey!!!Why do you care if I watched on a certain night or not? Send me some questions about how to best improve QVC, and shipping costs,etc........I just did one prior to that one on Toys R Us and it was a great survey with some really good questions!!!!!!

Re: QVC Survey

Penellope — Fri, 12 Dec 2014 18:53:45 GMT

I got the email too. I didn't watch Wed. Interesting, though, I wonder what they want to know.

It was a dud of a day:

10pmGreat Gifts - Keurig

8pmIn the Kitchen with David(R) - PM Edition - Keurig

7pmKeurig - Gourmet Coffee Made Perfect

6pmorYANY Handbags

4pmGourmet Holiday(TM) - featuring Cheryl's

3pmGifts for the Cook - Keurig

1pmJosie Maran Argan Oil Cosmetics

12pmQ Check(R) Gifts - Keurig

11amMary Beth's Gift Favorites

10amKeurig - Gourmet Coffee Made Perfect

9amTemp-tations(R) Presentable Kitchen

7amMornings Made Easy(TM) - Gifts - Keurig

6amJosie Maran Argan Oil Cosmetics

3amLate Night Gifts - Keurig

1amUnder the Tree - Keurig

12amKeurig - Gourmet Coffee Made Perfect

Re: QVC Survey

Trix — Fri, 12 Dec 2014 19:42:10 GMT

The purpose of a survey like this was not to gather information of how you feel about QVC overall. As a former marketing professional I know when a marketing survey is very explicit to one thing like a specific day and/or time period, there's something up with that one thing. It suggests that the powers that be may feel the Wednesday programming needs to be tweaked. Sales not meeting expectations on the day are probably the reason. This survey may help them gauge how many regular shoppers are tuning in on Wednesday.

Re: QVC Survey

AugustPeridot — Fri, 12 Dec 2014 20:16:26 GMT

I completed the two question, two second survey last night.

Re: QVC Survey

CANDLEQUEEN — Fri, 12 Dec 2014 20:39:17 GMT

On 12/12/2014 Trix said:
The purpose of a survey like this was not to gather information of how you feel about QVC overall. As a former marketing professional I know when a marketing survey is very explicit to one thing like a specific day and/or time period, there's something up with that one thing. It suggests that the powers that be may feel the Wednesday programming needs to be tweaked. Sales not meeting expectations on the day are probably the reason. This survey may help them gauge how many regular shoppers are tuning in on Wednesday.

Interesting Trix. I bet you are right!!!! I almost never watch on Wednesday nights because I know it Cooking With David-not that there is anything wrong with the show, but I am just not that interested in it-I may tune in for a few minutes but that is usually it, however I did watch Jill and the Oryany Handbag show for about a 1/2 hour.....

Re: QVC Survey

Ttownlady — Fri, 12 Dec 2014 20:48:26 GMT

Got survey last night told them before, NO SURVEY! I don't do SURVEYS!

this a.m got a reply will take me off of any promos or order info. on e-mail preferences.

I wrote back C/S that is not what I asked you to do so pay attention! I put my choices back on!
Surveys, are nothing but SCAMS & want your information not anything to do with their programming, you ever notice on other SURVEYS,a 3rd Party does all Surveys!

What do they want to know, if you tuned in Wed. for DAVID'S SILLY KEURIG SHOW??
That's my story and I am sticking to it!!

Re: QVC Survey

millieshops — Fri, 12 Dec 2014 20:59:53 GMT

So- survey for Forum members - what would you tell QVC that you haven't already said here?

I'm pretty sure nothing I'd put into a detailed survey would be different from anything I've posted already.