https://community.qvc.com/t5/Fashion/I-received-a-shipped-email-today-but-didn-t-order-anything/m-p/246284#M17692 <P>I received someone else order a couple weeks ago - I got in touch with Q, they apologized and said they'd waive the return fee. So in addition to including the other customers receipt, I included correspondence I had with customer service about the error delivery.</P> <P>I happen to own these pants in a different size (from 2011) and the return area assumed I was sending them back after 1 year + - and they're sending them back to me!! Does the return area read any of the notes sent back with returns- or any notes indicated on a customers account?</P> <P>Mess ups like this end up costing all of us more in the long run- they need to cover staff time, additional shipping costs, etc etc. Incredibly frustrating- no wonder shipping costs keep increasing!</P> <DIV> </DIV> Wed, 29 Aug 2012 17:21:20 GMT Ibby114 2012-08-29T17:21:20Z https://community.qvc.com/t5/Fashion/I-received-a-shipped-email-today-but-didn-t-order-anything/m-p/246284#M17692 <P>I received someone else order a couple weeks ago - I got in touch with Q, they apologized and said they'd waive the return fee. So in addition to including the other customers receipt, I included correspondence I had with customer service about the error delivery.</P> <P>I happen to own these pants in a different size (from 2011) and the return area assumed I was sending them back after 1 year + - and they're sending them back to me!! Does the return area read any of the notes sent back with returns- or any notes indicated on a customers account?</P> <P>Mess ups like this end up costing all of us more in the long run- they need to cover staff time, additional shipping costs, etc etc. Incredibly frustrating- no wonder shipping costs keep increasing!</P> <DIV> </DIV> Wed, 29 Aug 2012 17:21:20 GMT https://community.qvc.com/t5/Fashion/I-received-a-shipped-email-today-but-didn-t-order-anything/m-p/246284#M17692 Ibby114 2012-08-29T17:21:20Z