topic Re: Depressing in Fashion

Depressing

mrskey — Thu, 21 Aug 2014 16:12:11 GMT

I have ordered 7 items lately and have had to return

all of them. Think how much I could have bought

with the money I've paid in return shipping. The sizing

seems way off for some reason. I LOVE to watch

QVC and shop but think I might have to part ways

and it is sad

Re: Depressing

Coco Butter Bean — Thu, 21 Aug 2014 16:36:53 GMT

I wait until I have at least a couple clothing items to return and then return them in ONE package with ONE label -- that way I am only charged $6.95. Just make sure you're in the 30-day return range.

And if something is clearly not sized as stated online, mark "defective" on the label and you will not be charged return shipping. For example, if the chest measurement is supposed to be 35 and it's 40, then simply write that on the return. You are not getting what you paid for and they will make it right. If more people started doing this then perhaps more attention would be paid to correct sizing.

Re: Depressing

mrskey — Thu, 21 Aug 2014 16:39:33 GMT

Thank you so much. I did not know about the defective. It states that you are to return in the envelope in which it came, so that is what I've been doing. However, it gets very expensive at $6.95 per return. Thanks for your reply. I appreciate it.

Re: Depressing

kristan — Thu, 21 Aug 2014 16:44:34 GMT

Sounds like maybe you'll be getting ""the letter"". I think I'd quit buying off tv.

Re: Depressing

Coco Butter Bean — Thu, 21 Aug 2014 16:46:23 GMT

On 8/21/2014 mrskey said:
Thank you so much. I did not know about the defective. It states that you are to return in the envelope in which it came, so that is what I've been doing. However, it gets very expensive at $6.95 per return. Thanks for your reply. I appreciate it.

I've put as many as 6 clothing items in one bag! Believe me, I rarely send back one at a time.

Re: Depressing

mac116 — Thu, 21 Aug 2014 16:49:26 GMT

I have been having trouble with sizing as well. I have sent back tried and true items because they have been way too big. Unfortunately, I have not lost weight!!

Re: Depressing

kittymomNC — Thu, 21 Aug 2014 17:05:49 GMT

On 8/21/2014 Lanikins said:
I wait until I have at least a couple clothing items to return and then return them in ONE package with ONE label -- that way I am only charged $6.95. Just make sure you're in the 30-day return range.

And if something is clearly not sized as stated online, mark "defective" on the label and you will not be charged return shipping. For example, if the chest measurement is supposed to be 35 and it's 40, then simply write that on the return. You are not getting what you paid for and they will make it right. If more people started doing this then perhaps more attention would be paid to correct sizing.

This is exactly what I do - in fact I was told by CS that when I used the label for the defective product, if I was sending something else back (whether or not that product was defective), it could "ride along for free". They said I could write on the package or on the edge of the label how many items are in the package.

I DO go into the post office to leave my package and ask for "proof of mailing". They will scan the labels and give you a receipt. That way, if I ever have something not show up back at QVC, I do have proof that I actually mailed it.

And you are correct - I've had so many sizing issues with the actual garment not being the measurements from either the "click here" or the sizing chart. I always call CS and tell them the exact measurements, how much it is off from what the charts show, and they tell me to mark it defective. This has happened way too much lately, so I'm no longer purchasing clothes unless it's something I just can't live without--and not much would fit that description!

Re: Depressing

Kathlen — Thu, 21 Aug 2014 20:55:12 GMT

In all my years shopping here, catalogs and other websites ... I've had size issues only twice ... and I exchanged for another size.

Re: Depressing

mrskey — Thu, 21 Aug 2014 20:56:45 GMT

thank you to everyone for your help.

Again, I really appreciate it.

Re: Depressing

bluejeansluvr — Thu, 21 Aug 2014 21:00:31 GMT

That's too bad you've had sizing problems, it happens to all of us at one time or another. However I have to ask why you are sad? QVC is just another business that sells clothing. Just another store except they broadcast on your tv set, and has a website where you can order clothing (just like a lot of other sites).

I guess I'm not understand the part where you're sad because you've figured out that QVC shopping isn't for you because you can't seem to get the right size and have tried 7 times. I think after 7 times of having a bad sizing experience, I'd stop ordering clothing from them.

I have sizing or color difference issues every now and then, but not often. Once in a great while, I'll get something that is either defective or damaged. But that happens rarely. My overall experience with QVC clothing is pretty good, I have pretty good luck with most items. I have learned, which items just don't work for me size-wise and don't order those taking a chance they won't fit and I'd have to return.

It's too bad you can not find the right size but I think I'd just move on and find another place to buy clothing if I were you, I'd certainly not feel sad. Good luck, I hope you find what you're looking for. There are so many options out there for really cute clothing! And that is good news because that can make you happy!

Re: Depressing

Ladybug724 — Thu, 21 Aug 2014 21:13:05 GMT

On 8/21/2014 Kathleen said:
In all my years shopping here, catalogs and other websites ... I've had size issues only twice ... and I exchanged for another size.

You're lucky

Re: Depressing

jackthebear — Thu, 21 Aug 2014 21:22:43 GMT

On 8/21/2014 imaclotheshog said:
That's too bad you've had sizing problems, it happens to all of us at one time or another. However I have to ask why you are sad? QVC is just another business that sells clothing. Just another store except they broadcast on your tv set, and has a website where you can order clothing (just like a lot of other sites).

I guess I'm not understand the part where you're sad because you've figured out that QVC shopping isn't for you because you can't seem to get the right size and have tried 7 times. I think after 7 times of having a bad sizing experience, I'd stop ordering clothing from them.

I have sizing or color difference issues every now and then, but not often. Once in a great while, I'll get something that is either defective or damaged. But that happens rarely. My overall experience with QVC clothing is pretty good, I have pretty good luck with most items. I have learned, which items just don't work for me size-wise and don't order those taking a chance they won't fit and I'd have to return.

It's too bad you can not find the right size but I think I'd just move on and find another place to buy clothing if I were you, I'd certainly not feel sad. Good luck, I hope you find what you're looking for. There are so many options out there for really cute clothing! And that is good news because that can make you happy!

I sort of understand the OP's comments, maybe she is sad because the Q she used to order from has changed and no longer offers her what she previously enjoyed ordering.

Re: Depressing

kaydee50 — Thu, 21 Aug 2014 22:05:27 GMT

I don't understand why you would keeping buying from a source that obviously doesn't work for you. Try other vendors and give up on QVC. They aren't the only game in town. It sounds like QVC is just a habit with you.

Re: Depressing

AJW — Thu, 21 Aug 2014 23:13:32 GMT

Me too, as most items are quite light in weight, so I put several returns in one bag. Just don't go overboard! I agree, sometimes sizing is not right and shipping costs are so high, that doing returns this way does help a bit!!

On 8/21/2014 Lanikins said:
On 8/21/2014 mrskey said:
Thank you so much. I did not know about the defective. It states that you are to return in the envelope in which it came, so that is what I've been doing. However, it gets very expensive at $6.95 per return. Thanks for your reply. I appreciate it.

I've put as many as 6 clothing items in one bag! Believe me, I rarely send back one at a time.

Re: Depressing

champagnepoodle — Thu, 21 Aug 2014 23:15:41 GMT

Gee, I sure hope you don't get the dreaded letter.

Re: Depressing

Tinkerbell3 — Fri, 22 Aug 2014 09:13:45 GMT

If you place more than one item in a bag and put a return label on, you will be charged per item and not a flat $6.95 fee!!! I have always been charged per item....I now pay to send things back and he cost is a fraction of what the Q charges. Don't be fooled. Also, check returns if you mark defective"- The returns dept makes loads of errors and doesn't always credit you!

Re: Depressing

Steffdoggy10 — Fri, 22 Aug 2014 13:35:59 GMT

On 8/21/2014 Lanikins said:
On 8/21/2014 mrskey said:
Thank you so much. I did not know about the defective. It states that you are to return in the envelope in which it came, so that is what I've been doing. However, it gets very expensive at $6.95 per return. Thanks for your reply. I appreciate it.

I've put as many as 6 clothing items in one bag! Believe me, I rarely send back one at a time.

I do the same thing, wait until the 30 day return date is expiring and put all my returns in one bag. I have never been charged more than the $6.95 even if the items are from different orders. As far as marking defective goes, my experience has been that I have to call customer service about the defect in order to not be charged return shipping.

I don't know why posters feel the need to admonish the o/p about ordering from QVC, telling her she shouldn't order, shop other sites, has a bad habit, etc... I'm sure she is an adult and isn't looking for unsolicited advice. Maybe she has a clothing line that she really loves and is disappointed (like most of us are) that the sizing is no longer reliable.

Re: Depressing

Coco Butter Bean — Fri, 22 Aug 2014 14:37:06 GMT

On 8/22/2014 Luvmycats said:
If you place more than one item in a bag and put a return label on, you will be charged per item and not a flat $6.95 fee!!! I have always been charged per item....I now pay to send things back and he cost is a fraction of what the Q charges. Don't be fooled. Also, check returns if you mark defective"- The returns dept makes loads of errors and doesn't always credit you!

In just this thread there are 5 of us that clearly state that we send many clothing items back in one bag with one label and are charged $6.95. Clearly, you are doing something different as you had a different experience. I have been sending back many items at once for years! The only catch is that beauty items must go together, clothing items, jewelry, etc. -- you cannot mix your returns.

Re: Depressing

champagnepoodle — Fri, 22 Aug 2014 14:40:00 GMT

On 8/22/2014 Lanikins said:
On 8/22/2014 Luvmycats said:
If you place more than one item in a bag and put a return label on, you will be charged per item and not a flat $6.95 fee!!! I have always been charged per item....I now pay to send things back and he cost is a fraction of what the Q charges. Don't be fooled. Also, check returns if you mark defective"- The returns dept makes loads of errors and doesn't always credit you!

In just this thread there are 5 of us that clearly state that we send many clothing items back in one bag with one label and are charged $6.95. Clearly, you are doing something different as you had a different experience. I have been sending back many items at once for years! The only catch is that beauty items must go together, clothing items, jewelry, etc. -- you cannot mix your returns.

Good to know, Lanikins! Thanks

Re: Depressing

CouponQueen — Fri, 22 Aug 2014 14:40:35 GMT

Having to Call CS to me defeats the purpose of quick easy return.

My time is worth something and with all of the technology out there ..they need to come up with a pre-printed scanable return label for defective items or mislabled sizes.

They need to get on the ball! A occasional issue is one thing but these boards are filled day in/out with sizing problems.