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Why Would My Order Go

Jamma — Thu, 15 Dec 2016 21:48:14 GMT

From Lancaster, Pa. to Kansas City, Mo. to get back to NJ. I just tracked it and it's sitting in Mo. right now. EDD was yesturday. Grrrr

. . .

debic — Thu, 15 Dec 2016 21:51:33 GMT

@Jamma wrote:
From Lancaster, Pa. to Kansas City, Mo. to get back to NJ. I just tracked it and it's sitting in Mo. right now. EDD was yesturday. Grrrr

I think they go to main/major hubs. Supposed to be more efficient. I often watch my stuff pass by me twice sometimes before they decide they can deliver it.

Re: Why Would My Order Go

Krimpette — Thu, 15 Dec 2016 21:56:51 GMT

I have a similar situation going on with an HSN shipment which was UPS to USPS. It got to my local post office, but from there it went to a post office about 30 miles north. And from there, it went to a post office over 300 miles south of that area. I called the Post Office this morning. They told me that it's apparently a "looping incident" and they'll institute a tracer to try to find the package and get it to me. And it was sooooo close to getting delivered!!!!!!!! Crazy.

Re: Why Would My Order Go

Moonchilde — Thu, 15 Dec 2016 22:13:28 GMT

I can't help but think a lot of this type of thing is input and/or scanning errors. Especially when the crunch is on for Xmas deliveries with double the # of packages to process and everything - including humans - in overdrive. I think it could be wrongly input data from anywhere along the line, from sender (such as QVC) to mid-way in the trip, to the last point before delivery. One wrong # could screw things up.

Re: Why Would My Order Go

Jamma — Thu, 15 Dec 2016 22:17:55 GMT

@Moonchilde

@Krimpette

@debic

Thanks ladies I still have hopes then of receiving it.

Jamma

Re: Why Would My Order Go

Moonchilde — Thu, 15 Dec 2016 22:30:48 GMT

@Jamma, I had a UPS package from Amazon that I was tracking. It arrived at my nearest hub at 12:45 a.m. on Monday, and was then noted "out for delivery" on that day. It was updated to "next day" on the UPS site (and the "out for delivery" on Monday was deleted by UPS - but Amazon advised me "let us know if you don't get it by Friday(!)"

If it was indeed on the truck on Monday, I'd be doubtful that they didn't have time to deliver it, as they have delivered previously at nearly 10 pm. Overlooked/smooshed in a corner? I find that unlikely.

It was delivered on Tuesday at 9:30 pm after a latest delivery estimate of 6:45 pm, never updated.

So - was it never on "my" truck Monday? Did it get left at the distribution center? Was it on another, wrong truck and went to another nearby town? Did UPS advise Amazon it might take days, depending on where it went? I will never know. But clearly UPS input wasn't 100% accurate. And weather had nothing to do with it

Re: . . .

Trix — Thu, 15 Dec 2016 22:58:29 GMT

It's due to the packages being shipped to hubs instead of directly to the city where the final delivery will be made. QVC, nor any other retailer has any control over this. It is a procedure ALL of the carriers use which their powers that be evidently find more efficient. I could be wrong, but I believe that the only exceptions to this route a package takes would be if the customer paid additional fees for next day delivery.

Re: Why Would My Order Go

MalteseMomma — Fri, 16 Dec 2016 13:48:38 GMT

last year I was told they "reuse" tracking numbers

don't know how true that is ???????????

Right now my Cuddle Duds order is sitting in package limbo somewhere between the PO getting a notice my package was comming and actually receiving it. It has been quite a long time days at least.

Re: Why Would My Order Go

software — Fri, 16 Dec 2016 00:40:14 GMT

Along with the other suggestions here, sometimes the tracking is not accurate.

@Jamma wrote:
From Lancaster, Pa. to Kansas City, Mo. to get back to NJ. I just tracked it and it's sitting in Mo. right now. EDD was yesturday. Grrrr

Re: Why Would My Order Go

ms traditional — Fri, 16 Dec 2016 01:32:23 GMT

@MalteseMomma wrote:

last year I was told they "reuse" tracking numbers

don't know how true that is ???????????

yes they do recycle tracking numbers.

Re: Why Would My Order Go

september — Fri, 16 Dec 2016 01:35:18 GMT

I've been seeing some inexplicable tracking going on with many of my deliveries

I've heard that this year, more people than ever are shopping online. Yesterday, I received an Amazon delivery. I was expecting three items, and got one. 10 minutes later, a different UPS truck pulled up in front of my house and dropped off the other two items.

Re: Why Would My Order Go

Blahblahvampemer — Fri, 16 Dec 2016 01:55:03 GMT

Heck, I received a package today that was scheduled for delivery LAST Thursday.

I hate the new hub system, and tracking is iffy when they go by a manifest rather than actually scanning each package.

Re: Why Would My Order Go

Jamma — Fri, 16 Dec 2016 15:12:29 GMT

QVC assured me it was normal. USPS blamed it on FedX before USPS gets it.

I'll post bak if I ever get it.

Jamma