topic Re: UPS in Community Chat

UPS

QVCkitty1 — Wed, 23 Nov 2016 21:22:33 GMT

About a half hour ago, I was just breathing a sigh of relief that the packages I was waiting for were delivered . I was just out sweeping the porch when I saw a trailer from a local body shop dragging a UPS truck. I felt bad because my first thought was. at least I got my Packages. This time of year must be brutal for those drivers.

Re: UPS

chrystaltree — Wed, 23 Nov 2016 21:39:57 GMT

It's all in a days's work for them, that's the job. I'm having a hate-hate relationship with UPS lately. This afternoon, I was looking out my window and I saw the UPS driver run up the stairs with two packages in his arms. I live in a multi unit condo bldg. I got up intending to buzz him in when he rang the doorbell....I stood there.....I waited.....no doorbell. So, I went to the outside door and my package was just sitting there. On the outside step! Where anyone walking by could have just grabbed it and kept going! I am speechless! The package was a gift that I want to give my sister tomorrow, so I am very happy and appreciative that Qvc sent it out so quickly. 3 days from order to delvery....can't ask for better than that.

Re: UPS

pommom — Wed, 23 Nov 2016 21:46:44 GMT

@chrystaltree

That's happened to me, too. Glad I was home to see him coming.

Re: UPS

Kachina624 — Wed, 23 Nov 2016 21:48:58 GMT

Say what you will about UPS, but they're 100X better than any alternative we have available. Considering the number of packages they handle, there are few screw-ups.

Re: UPS

Lipstickdiva — Wed, 23 Nov 2016 21:53:06 GMT

Not a fan of UPS at all. Everything they ever deliver looks like they ran it over with the truck first.

Just because one individual has few screw ups doesn't mean that is the case across the board. I went through a long period of having someone else's packages on my porch consistently. In my development, many of us have the same house number but different street name. The driver kept delivering to the right house number, wrong street. This went on and on. At first I kept taking the package back to the correct house. Then I realized UPS needed to know this was an ongoing problem so I started calling them and making them come get it and redeliver it.

More than once I've had UPS indicate they left a package on my porch when they never did. They kept saying it was probably stolen. However, I have cameras outside my home and UPS never delivered anything.

I'll take USPS or FedEx anyday.

Re: UPS

QVCkitty1 — Wed, 23 Nov 2016 22:09:25 GMT

@Lipstickdiva wrote:
Not a fan of UPS at all. Everything they ever deliver looks like they ran it over with the truck first.

Just because one individual has few screw ups doesn't mean that is the case across the board. I went through a long period of having someone else's packages on my porch consistently. In my development, many of us have the same house number but different street name.  The driver kept delivering to the right house number, wrong street. This went on and on. At first I kept taking the package back to the correct house. Then I realized UPS needed to know this was an ongoing problem so I started calling them and making them come get it and redeliver it.

More than once I've had UPS indicate they left a package on my porch when they never did. They kept saying it was probably stolen.  However, I have cameras outside my home and UPS never delivered anything.

I'll take USPS or FedEx anyday.

Every package screw up that I've had came courtesy of FedEx , so what can I say ??

Re: UPS

Venezia — Wed, 23 Nov 2016 22:24:24 GMT

I get great delivery service from UPS; only had a couple of issues a long time ago, but none in recent years. I have a 700-foot driveway and they come right up to the house, toot the horn and hand the package to me. If I'm not home, they leave it on the porch, tucked out of sight.

Can't complain about them at all and I wouldn't want to be doing their job during the nasty winters we have here. I'd rather they delayed a delivery, than risk their lives on the road.

Re: UPS

Kachina624 — Wed, 23 Nov 2016 22:33:17 GMT

@QVCkitty1 wrote:

Every package screw up that I've had came courtesy of FedEx , so what can I say ??

@QVCkitty1 Me too, QVC just had to ship me a second air fryer because they never delivered the first one, at least not to me. The driver flat lied about leaving it here. I was home and my dogs tell me when a delivery is made. FedEx has a bunch of thieves working for them.

Re: UPS

QVCkitty1 — Wed, 23 Nov 2016 22:37:36 GMT

@Kachina624 wrote:
@QVCkitty1 wrote:

Every package screw up that I've had came courtesy of FedEx , so what can I say ??
@QVCkitty1 Me too, QVC just had to ship me a second air fryer because they never delivered the first one, at least not to me. The driver flat lied about leaving it here. I was home and my dogs tell me when a delivery is made. FedEx has a bunch of thieves working for them.

@Kachina624,Yes, those were my issues exactly. In one instance I was lucky, because the person It was delivered to , brought it to me, an honest man.

Re: UPS

BalletBabe — Wed, 23 Nov 2016 23:28:18 GMT

@chrystaltree They never ring my doorbell or knock. It bugs me. I am always on the lookout if I order a Dooney or something expensive. I don't understand why it is so much work to ring the doorbell.

Re: UPS

Chrystaltree2 — Thu, 24 Nov 2016 06:43:16 GMT

@BalletBabe wrote:
@chrystaltree They never ring my doorbell or knock. It bugs me. I am always on the lookout if I order a Dooney or something expensive. I don't understand why it is so much work to ring the doorbell.

I don't understand it either, the mail carriers always ring my bell and if I'm not home, I can pick my stuff up from the Post Office on Saturday.

Re: UPS

truffle — Thu, 24 Nov 2016 07:44:18 GMT

I think it is safe to assume that some ups route drivers are lazy and others vindictive if youv'e complained about them before. Their message is loud and clear - your complaints are not enforceable, you will not get a different driver and certainly no one will ever lose their job because they didn't comply with your wishes.

Re: UPS

Miranda1550 — Sun, 27 Nov 2016 02:19:34 GMT

@Lipstickdiva

I am laughing because my packages look like a truck ran over

them all the time. USPS, and FEDEX are much better

Re: UPS

Allegheny — Sun, 27 Nov 2016 02:41:40 GMT

I'm pretty lucky with our UPS. They have a battle getting in and out of our driveway (we're way back a private lane). I do however wish we weren't on the end of the delivery route. I usually go out to meet him before he has to turn into the driveway, now with it being dark its hard for me to get across the yard.

I've always had good service with FedEx, except for my last delivery. They left the package beside our mailbox which is 700 feet down the lane and not visible from the house. I called and taked with supervisor; nicest man, and he advised he knew exactly who delivered it (a newbie) and he would make sure all his drivers were aware they weren't supposed to do that.

Re: UPS

Montana — Sun, 27 Nov 2016 03:57:51 GMT

My regular UPS guy retired this summer and oh, how I miss him! He always knocked, would bring heavy items inside and often just chatted a while. He was a real sweetheart.

Now, I have to keep checking because no one knocks and I worry about having packages in full view on my porch.