topic Re: Evine shipping in Community Chat

Evine shipping

Gemmy — Mon, 21 Nov 2016 13:22:23 GMT

I tried to order 2 of the Top Value and they were charging me 2 FULL shipping charges. This is ridiculous - I am sure they will ship them together as they were exactly the same... Do all shopoping channels do this?

Re: Evine shipping

hopi — Mon, 21 Nov 2016 13:58:33 GMT

QVC does the same thing and ships them together.

Don't understand the surprise or outrage.

Re: Evine shipping

circles — Mon, 21 Nov 2016 14:37:40 GMT

HSN does the same...though sometimes they give you half off shipping after the first purchase....

Last week Evine had that wrap for their Top Value...the 6 e-z pays were three dollars and some change each.....every presentation they said you could buy all seven colors for under $20.00....never once considering the shipping of $4.99....for each garment...

I thought that was so underhanded....you know there were customers that ordered based on that ....then got hit with that secret they didn't tell....

Re: Evine shipping

chrystaltree — Mon, 21 Nov 2016 16:57:14 GMT

Of course they all do that, unless they say otherwise and sometimes they do offer reduced shipping when you buy multiples. There's more to "shipping and handling" than just the delivery cost.

Re: Evine shipping

Kachina624 — Mon, 21 Nov 2016 17:21:26 GMT

I ordered two rings and a pair of earrings from Evine. They were all shipped in the same padded envelope for just a couple of pennies under $21. I'll never do that again. QVC doesn't ship them together unless they're in the same order.

Re: Evine shipping

Lipstickdiva — Mon, 21 Nov 2016 17:27:32 GMT

The big deal with Evine doing it is their s/h is outrageous to begin with. Jewelry is a minimum of $6.99, clothing $4.99 and it goes up from there. Evine fairly recently reduced the s/h on clothing because it used to be $2.00 more. In the past, I had 4 clothing items in my cart at Evine and the s/h was just under $28.00. They lost my order because I wasn't paying that.

HSN lowered the s/h on their clothing to $3.00 (just like QVC) and they still give 1/2 off any other clothing ordered until midnight on the same day.

When QVC lowered it's s/h to $3.00 for clothing, they stopped offering 1/2 off s/h on subsequent items. S/H is also starting to creap up to more than the $3.00, $5.00 and $7.00 it was previously lowered too. The s/h on many of the shoes and handbags is utterly ridiculous.

Re: Evine shipping

sgraham30 — Mon, 21 Nov 2016 17:40:47 GMT

Evine does the same thing when you return something, you're charged the return S&H fee for each item that you return, even if they're all returned in the same package. Because of this policy, I now rarely buy anything from Evine.

Re: Evine shipping

JaneMarple — Mon, 21 Nov 2016 17:41:52 GMT

@sgraham30 wrote:
Evine does the same thing when you return something, you're charged the return S&H fee for every item that you return. Because of this policy, I now rarely buy anything from Evine.
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Doesn't QVC and HSN have the same policy as well?

Re: Evine shipping

sgraham30 — Mon, 21 Nov 2016 17:44:02 GMT

@JaneMarple wrote:
@sgraham30 wrote:
Evine does the same thing when you return something, you're charged the return S&H fee for every item that you return. Because of this policy, I now rarely buy anything from Evine.
*********************************

Doesn't QVC and HSN have the same policy as well?

I don't know, I don't shop at QVC on a regular basis & on the rare occasion that I do shop with them, it's an item that I know won't be returned. In the last 3 years, I think I've ordered from QVC twice . Whenever I've returned something to HSN they've paid the return S&H because the item that was being returned was defective in some way.

Re: Evine shipping

circles — Mon, 21 Nov 2016 17:43:43 GMT

The other day i tuned into Evine ...they had their diamonds show....way way over my budget...one item that i glanced at was almost three thousand dollars...and they still charged $12.99 for s&h....don't you think it should be free...we all know there is a heck of a mark up in diamonds...and jewelry in general...

Re: Evine shipping

JaneMarple — Mon, 21 Nov 2016 17:48:14 GMT

@sgraham30 wrote:
@JaneMarple wrote:
@sgraham30 wrote:
Evine does the same thing when you return something, you're charged the return S&H fee for every item that you return. Because of this policy, I now rarely buy anything from Evine.
*********************************

Doesn't QVC and HSN have the same policy as well?

I don't know, I don't shop at QVC on a regular basis & on the rare occasion that I do shop with them, it's an item that I know won't be returned. In the last 3 years, I think I've ordered from QVC twice . Whenever I've returned something to HSN they've paid the return S&H because the item that was being returned was defective in some way.
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A defective item is a totally different category when returning, all of the shopping channels will pay for return shipping if an item is defective. At times it does slip through but if you call attention to the charge, then it will be returned to you. I find Evine no worse than any other shopping channel in regards to returns. The HSN forums have the same complaints as well.

Re: Evine shipping

PinkSunset — Mon, 21 Nov 2016 19:54:23 GMT

@circles wrote:
The other day i tuned into Evine ...they had their diamonds show....way way over my budget...one item that i glanced at was almost three thousand dollars...and they still charged $12.99 for s&h....don't you think it should be free...we all know there is a heck of a mark up in diamonds...and jewelry in general.

I'm pretty sure that high s&h charge would include insurance. Based on what I read on forums quite often people state that they never received an item, it was left on their porch and they think a neighbor stole it and so on. And then of course I am sure there are those people who get the item and claim they didn't. There's plenty of scams out there. So Evine would be out $3,000 for a diamind ring if it was never found. Just as you would be if you sent it back to them and didn't bother to insure it and it got lost.

Re: Evine shipping

PinkSunset — Mon, 21 Nov 2016 19:57:38 GMT

@circles wrote:
HSN does the same...though sometimes they give you half off shipping after the first purchase....

Last week Evine had that wrap for their Top Value...the 6 e-z pays were three dollars and some change each.....every presentation they said you could buy all seven colors for under $20.00....never once considering the shipping of $4.99....for each garment...

I thought that was so underhanded....you know there were customers that ordered based on that ....then got hit with that secret they didn't tell....

No one gets "hit" after the fact because they underhandedly snuck in those shipping charges. Before you hit submit on your order, you review the order entirely and see what the s&H charges are, they don't show up after you've placed the order. So I would think that anyone who shops online actually knows to look at their order and if they see a $35 shipping charge, cancel the order. Evine and HSN both charge the entire shipping charge with the 1st easy pay so your order would say $20 easy payment, plus $35 shipping. The buyer has to be responsible for their own purchases, not the vendor.

Re: Evine shipping

itiswhatitis — Mon, 21 Nov 2016 20:00:54 GMT

@circles wrote:
The other day i tuned into Evine ...they had their diamonds show....way way over my budget...one item that i glanced at was almost three thousand dollars...and they still charged $12.99 for s&h....don't you think it should be free...we all know there is a heck of a mark up in diamonds...and jewelry in general...

Go check out a an amethyst and diamond ring from Jean Dousset on HSN for close to $3,000 then come back and tell me about "over priced jewelry." I couldn't believe it, but yep the price is right there. Not even the really good African or Uraguyan amethyst either. @circles.

Re: Evine shipping

fortune — Mon, 21 Nov 2016 22:23:53 GMT

@Gemmy wrote:
I tried to order 2 of the Top Value and they were charging me 2 FULL shipping charges. This is ridiculous - I am sure they will ship them together as they were exactly the same... Do all shopoping channels do this?

QVC does this. I ordered 4 T-shirts (different ones). They charged me $3 a piece. Total of $12. All came in one bag. They do this to make money on shipping, while the customer thinks he or she is getting a bargain!