topic Re: QVC Policy for Hosts in Community Chat

QVC Policy for Hosts

Texussgal — Tue, 25 Oct 2016 13:50:19 GMT

Maybe I am mistaken, but at one time, I thought the hosts were to wait until products aired before placing an order for their personal use. Last night on PMS, the host informed the world that her order was placed before the item aired. I have a problem with this type of announcement, especially when the product is a "sure" hit. It just sounded kind of snippy and snarky and a bit unprofessional. In the past I have heard hosts say something like, "Save me one in 'x' size", but apparently that is not the case anymore. Too bad as I believe hosts from other stations are polite enough to not make that statement, or they wait until after their shift to make a purchase. Maybe this isn't a big deal, but elections have been won & lost on 1 vote! Hope nobody wanted the item in an XS, Black! I hope this comment isn't deleted for content, I am not being mean or rude, merely stating things I have heard in the past!

Re: QVC Policy for Hosts

SharkE — Tue, 25 Oct 2016 13:58:22 GMT

they can either do that before the show and not announce it on the air so people won't get upset then nobody would know the difference. LOL

Re: QVC Policy for Hosts

Cakers3 — Tue, 25 Oct 2016 13:59:48 GMT

My take is that it is a selling tactic.

They know which colors are moving or not so announcing they have already bought one in a certain color to me pretty much guarantees they are just pushing the slower selling items.

Or if an item is dragging in sales they will push the "this is my favorite I own several" schtick to sell sell sell.

They count on the customers who just have to beat everyone else out to get that item in that color. And there are folks who buy that way - have to get it before somebody else does. LOL

Re: QVC Policy for Hosts

SharkE — Tue, 25 Oct 2016 14:01:52 GMT

Librarians get all the hit books first like Stephen KIng books before the folks on the reserve list. Perks. When people take stuff to the Goodwill the workers cherry pick for themselves.

workers at walmart get the hot xmas items before the public can come in on Black Friday and glean the shelves. My cousin works there. LOL

Re: QVC Policy for Hosts

daisy4 — Tue, 25 Oct 2016 14:03:12 GMT

Sometimes the hosts will receive sample items ahead of the show so they can talk about them. This is especially true with food items.

Re: QVC Policy for Hosts

Texussgal — Tue, 25 Oct 2016 14:16:49 GMT

I know that they receive "samples" of certain products, but I still feel that making that type of an announcement is tacky. I would assume that an XS in black is the one that is purchased in a large quantity, but still......it just sounded snarky. Maybe I am getting old and crochety, but even if it was a selling tactic, it probably should have been kept quiet. It really didn't affect me per se as I don't purchase a lot from QVC anymore. But, from the way the product sold out so quickly, the information could have not been publicized. IMHO anyway.

Re: QVC Policy for Hosts

sweetee2 — Tue, 25 Oct 2016 14:21:11 GMT

I worked in retain for over 20 years as a Tailor. We all know that to be a good sales person you have to know how to lie.

Re: QVC Policy for Hosts

Miranda1550 — Tue, 25 Oct 2016 14:27:02 GMT

It is still the policy, but as we all know there are rules

for some, and rules for others.

@Texussgal

Re: QVC Policy for Hosts

Carmie — Tue, 25 Oct 2016 14:50:45 GMT

As far as I am concerned, the Hosts can buy 100% of the stock in every color and size they want to before, during and after the presentation.

There has never been QVC item that I HAD to have. If Something catches my eye and my color or size is gone, someone just saved me money.

Re: QVC Policy for Hosts

fluffysmom — Tue, 25 Oct 2016 14:51:41 GMT

I think you are right. Before they had to wait until after the show to order. There are a few hosts who do the "I already ordered mine" comments.

Re: QVC Policy for Hosts

Krimpette — Tue, 25 Oct 2016 14:54:43 GMT

I don't care if the hosts get "first dibs" before a product airs. But to ask the stage folks to order for them, or to admit that they were able to order before the peons is just plain tacky. Hosts: Find another sales tactic please.

Re: QVC Policy for Hosts

Redboots — Tue, 25 Oct 2016 15:13:22 GMT

if you look at "new this week" or "new today", you will see some items that have not yet aired. So anyone, including hosts, can get an item before it has aired. I believe the other comments that this could be a tactic to spur sales.

Re: QVC Policy for Hosts

freakygirl — Tue, 25 Oct 2016 15:49:20 GMT

the first time i ever heard a host say they'd wait to buy the item before or after the show in order to allow the viewers the chance to buy it, i thought to myself, why? they're customers themselves too. and if i was a host, i'd like that chance afforded to me. it's a shopping channel. it's business. it's not personal. and if i as a customer lost out on the item, then i have only myself to blame.

Re: QVC Policy for Hosts

Plaid Pants2 — Tue, 25 Oct 2016 16:11:36 GMT

I think people are way too invested in what the hosts say.

Me? I couldn't care less what they say. They are there for one reason, and one reason only, to sell, and if saying "Order this for me" increases sales, then so be it.

They wouldn't say it if it didn't work.

Re: QVC Policy for Hosts

Texussgal — Tue, 25 Oct 2016 16:13:22 GMT

Hip hip hooray for your wonderful comment. I think you are terrific for saying it!

Re: QVC Policy for Hosts

Texussgal — Tue, 25 Oct 2016 16:16:43 GMT

Amen Miranda. I guess it just depends on how much moxie a person has and how secure they are in their job. I was always told to never believe that you are indispensable, because you are! I must also state that it wasn't because I was going to order the product in question, I thought it was a matter of principle! Hope I used the right spelling of principal(le). LOL

Re: QVC Policy for Hosts

Texussgal — Tue, 25 Oct 2016 16:20:48 GMT

I totally agree, they have never had anything that I absolutely HAD to have or couldn't purchase in my area. They have NOTHING that I cannot get in my area for nearly the same price. A good example would be Dooney & Bourke handbags. They never give the retail price on those and in doing due diligence and comparison shopping in my area, they can be purchased here for exactly what QVC sells them for. And, the great thing about that is.....don't have to pay S&H in the extragavant amounts the "Q" charges, i.e. $11+.

Re: QVC Policy for Hosts

Plaid Pants2 — Tue, 25 Oct 2016 16:24:21 GMT

Obviously, TPTB don't have a problem with the hosts saying "Order me one!", because if they did, I'm pretty sure that the hosts wouldn't say it, because nobody wants to be in trouble with the boss.

So, if their bosses are okay with it, then it's much ado about nothing, in my book.

Re: QVC Policy for Hosts

Kachina624 — Tue, 25 Oct 2016 17:37:31 GMT

Judging by how they look and act, how they dress and what they say, I'd say the hosts have little supervision and few if any, guidelines on how to conduct themselves. They seem to do pretty much what they want. I think pre-ordering was a definite no-no in the olden days. Now it seems to be an accomplishment worthy of an emmy.

Re: QVC Policy for Hosts

Cakers3 — Tue, 25 Oct 2016 17:49:49 GMT

LOL

It doesn't matter if they say they have this or that or have ordered this or that or ask for the item to be set aside for them.

Just because it is said doesn't make it so.

Sell, sell, sell. It's a business and the tactic may bother some but it's not exclusive to the Q hosts. It works for them and the bottom line is profit.

Nothing wrong with that. The only tactic that would bother me is deceptive advertising about a product and the reviews would rein that in pronto.