topic Re: Product Packaging in Community Chat

Product Packaging

katte — Mon, 24 Oct 2016 02:16:10 GMT

My question is, "How do you know how a product is packaged?" when you are sending it to a person for Christmas as a bill to ship to. I don't want the packaging to give away what has been sent. Just wondering.

Re: Product Packaging

Kachina624 — Mon, 24 Oct 2016 02:27:07 GMT

I've noticed on Amazon some of their items have a statement to the effect that packaging may reveal the contents. With QVC, I guess you'd just have to chance it. Most things, but not all, are in a plain outter box but there's no telling which aren't and I feel certain CS wouldn't know.

Re: Product Packaging

JaneMarple — Mon, 24 Oct 2016 02:27:34 GMT

@katte wrote:
My question is, "How do you know how a product is packaged?" when you are sending it to a person for Christmas as a bill to ship to. I don't want the packaging to give away what has been sent. Just wondering.

During checkout most companies like qvc and hsn ask if it's a gift,

then you have the option of getting it gift wrapped (at an additional cost) but the invoice is not shipped to the recipient.

Re: Product Packaging

katte — Mon, 24 Oct 2016 02:29:12 GMT

@Kachina624 I just had a "chat" with customer service and they told me that they don't know how it is packaged unless they have received an item themselves, which is a bummer.

Re: Product Packaging

Kachina624 — Mon, 24 Oct 2016 02:32:58 GMT

@katte I figured that would be the case.

Re: Product Packaging

katte — Mon, 24 Oct 2016 02:35:08 GMT

@JaneMarple Customer service informed me they are not wrapping gifts for christmas a the present time.

Re: Product Packaging

JaneMarple — Mon, 24 Oct 2016 02:41:06 GMT

@katte wrote:
@JaneMarple Customer service informed me they are not wrapping gifts for christmas a the present time.

So sorry to hear that.

Re: Product Packaging

Mistreatedbycs — Mon, 24 Oct 2016 02:50:40 GMT

For the Q you have your choice of a Q plastic bag or a Q brown corrugated box.

I'm sure all they will know is that it's from QVC.

What specifically are you referring to, clothing, handbag, sheets?

Re: Product Packaging

MyGirlsMom — Mon, 24 Oct 2016 02:55:29 GMT

Sometimes and let me emphasize sometimes, larger items do not get put in a brown box, the item stays packaged in it's original box with the invoice taped on the outside.

Re: Product Packaging

katte — Mon, 24 Oct 2016 03:36:04 GMT

@Mistreatedbycs A set of cookware.

Re: Product Packaging

september — Mon, 24 Oct 2016 03:39:03 GMT

I like my online orders to come to me in plain brown boxes! This goes back to years ago, when I ordered a skin care TSV from QVC. I was outside when the UPS truck pulled up so I went to get the package. The driver gave me a look..then handed me a box that had printed on it, in large letters: " look younger tomorrow"!!!!

Re: Product Packaging

Mistreatedbycs — Tue, 25 Oct 2016 03:44:14 GMT

Chances are your cookware will arrive in the box that it is packed in. Normally the packing slip is in a pouch and attached directly to the box.

Even if it came packaged in a box, it would take me maybe 5 minutes to guess what it is, that's some pretty heavy stuff.

I know you're giving from the heart but cookware is really personal at least to me, I'm pretty specific as to what pots and pans I buy let alone the color, maybe send a wrapped picture of it and order it right after the Holidays if you really want it to be a surprise.

Paying double shipping doesn't help or possibly shipping it to a neighbor and have them bring it over? It's tough with the click and ship, not easy to add that element of surprise.

Hope it turns out well.

Re: Product Packaging

hennypenny — Tue, 25 Oct 2016 05:26:56 GMT

speaking of packaging, what I hate is when you order and item and it comes in a brown cheap cardboard box instead of a product box. It really makes for a cheesey gift presentation.

Re: Product Packaging

JaneMarple — Tue, 25 Oct 2016 05:43:31 GMT

I haven't ordered anything from qvc in awhile but a few months ago I bought a Wolfgang Puck slow cooker from hsn and it came in an outer box, the box had no markings on except for my name and address. The invoice was in between both boxes in a clear plastic bag.