topic Re: Costco AE card in Community Chat

Costco AE card

Mistreatedbycs — Sat, 27 Aug 2016 18:10:04 GMT

So I received 2 e-mails from American Express that someone tried to use my (closed account) AE card and it was declined.

So I called AE and the man told me all those Costco AE accounts were cancelled and then sold to another party and eventually sold to Citibank, in the process someone got their hands on those accounts and created duplicate cards to be used.

All the transactions were declined but AE told me that unfortunately I will continue to receive the fraud alerts but ignore them.

Re: Costco AE card

GCR18 — Sat, 27 Aug 2016 18:19:23 GMT

I never really gave a thought what happens with old charge card numbers, but selling them doesn't sound good. Probably should freeze your credit.

Re: Costco AE card

tansy — Sat, 27 Aug 2016 18:41:30 GMT

That's suspicious sounding that AE sold the numbers to a company other than CitiBank. I haven't experienced any issues fortunately.

Re: Costco AE card

tansy — Sat, 27 Aug 2016 21:07:48 GMT

@Mistreatedbycs wrote:
So I received 2 e-mails from American Express that someone tried to use my (closed account) AE card and it was declined.

So I called AE and the man told me all those Costco AE accounts were cancelled and then sold to another party and eventually sold to Citibank, in the process someone got their hands on those accounts and created duplicate cards to be used.

All the transactions were declined but AE told me that unfortunately I will continue to receive the fraud alerts but ignore them.

@Mistreatedbycs -- I can't find anything on your topic. By any chance did you have any any scheduled payments connected to that card -- like a QVC easy-pay?

Re: Costco AE card

bonnielu — Sat, 27 Aug 2016 21:11:57 GMT

We had a seamless transfer from American Express to Citi. I feel very lucky. I have been hearing horror stories.

Re: Costco AE card

DiAnne — Sat, 27 Aug 2016 21:28:24 GMT

I did not have any problems with switch from AE to Citibank. I have not heard anything negative from my friends. The thing that amazes me is that Costco employees have told me people have come into store trying to still use their American Express card and saying no one every told them. I got so such mail on this subject from American Express, Citibank and Costco I can't imagine that happening. There is a big banner at the entrance into Costco asking if you have your VISA card.

Re: Costco AE card

madzonie — Sun, 28 Aug 2016 01:23:28 GMT

I've been getting these...about 4 or 5 in the last month. They are always $18 and by a company called SPIRITCLIPS.

Interestingly the card they are trying to use is an AmEx that had to be closed by AmEx a few years ago due to a potentially fraudulent overseas charge.

I miss my Costco AmEx.

Re: Costco AE card

HappyDaze — Sun, 28 Aug 2016 01:26:18 GMT

@bonnielu wrote:
We had a seamless transfer from American Express to Citi. I feel very lucky. I have been hearing horror stories.

same here. No issues at all, thankfully. We even got our Citi card several weeks before the transition.

Re: Costco AE card

Mistreatedbycs — Sun, 28 Aug 2016 23:10:27 GMT

I received my Citi Costco card without incident, just wanted to share that my closed Costco AE card has someone trying to use it and AE tells me they have no way to turn off the fraud alert....

....sure they do, delete all that info from the system.

Re: Costco AE card

itiswhatitis — Mon, 29 Aug 2016 01:13:27 GMT

@Mistreatedbycs wrote:
So I received 2 e-mails from American Express that someone tried to use my (closed account) AE card and it was declined.

So I called AE and the man told me all those Costco AE accounts were cancelled and then sold to another party and eventually sold to Citibank, in the process someone got their hands on those accounts and created duplicate cards to be used.

All the transactions were declined but AE told me that unfortunately I will continue to receive the fraud alerts but ignore them.

@Mistreatedbycs, where I live Costco will only accept VISA cards or cash for purchases in store. It is on their website. They no longer take American Express.