topic Re: Cell Phone Suggestion... in Community Chat

Cell Phone Suggestion...

nana59 — Mon, 22 Aug 2016 21:29:52 GMT

Husband and I have an inexpensive cell phone plan--$100 per year with AT&T......have had too many issues with their customer service......we only use the phone maybe 6 times a year...only when my husband is on an overnight trip.....just not cell phone users! Any suggestions for another inexpensive phone, with no bells or whistles, for seniors like us!! Thanks!

Re: Cell Phone Suggestion...

Imadickens — Mon, 22 Aug 2016 21:32:11 GMT

Have you considered the basic Jitterbug? I think it runs about the same you are paying. Not sure how good the service is!

Re: Cell Phone Suggestion...

glb613 — Mon, 22 Aug 2016 21:38:14 GMT

@nana59 wrote:
Husband and I have an inexpensive cell phone plan--$100 per year with AT&T......have had too many issues with their customer service......we only use the phone maybe 6 times a year...only when my husband is on an overnight trip.....just not cell phone users! Any suggestions for another inexpensive phone, with no bells or whistles, for seniors like us!! Thanks!

If you rarely use it, why are you having so many issues with customer service? I ask because if you are the problem, changing phones or carriers may not solve it.

Re: Cell Phone Suggestion...

ValuSkr — Mon, 22 Aug 2016 21:38:53 GMT

I know you have AT&T but suggest an AT&T GoPhone. It's a prepaid plan; they have both smart and non-smart phones. I have a smart phone though my plan includes no data. Even so, the smart phone has a camera and can connect to the internet wherever there's free wifi (for example, in your home). I pay $25 per quarter, or $100 per year. Usage costs $1 per day used plus $0.10 per minute.

Re: Cell Phone Suggestion...

Gram W — Mon, 22 Aug 2016 22:03:37 GMT

Search Clark Howard cell phone plans. He lists various plans and their reviews. He has a list for those who have limited needs for use. He is a national syndicated radio hosts. He is extremely well know for his information regarding investing, traveling, current scams, etc. I enjoy his radio call in show. He is helpful to many and he will tell you if you need to get further help.

Re: Cell Phone Suggestion...

nana59 — Mon, 22 Aug 2016 22:18:15 GMT

@glb613 wrote:
@nana59 wrote:
Husband and I have an inexpensive cell phone plan--$100 per year with AT&T......have had too many issues with their customer service......we only use the phone maybe 6 times a year...only when my husband is on an overnight trip.....just not cell phone users! Any suggestions for another inexpensive phone, with no bells or whistles, for seniors like us!! Thanks!
If you rarely use it, why are you having so many issues with customer service? I ask because if you are the problem, changing phones or carriers may not solve it.

I AM NOT THE PROBLEM.....and I don't appreciate your snarky comment.....the customer service issues have been with their repeated billing mistakes.......have a nice day. .. .......

Re: Cell Phone Suggestion...

Rosebud 06 — Mon, 22 Aug 2016 22:44:41 GMT

I have a trac fone. I purchased it from qvc last august for $99.00. I had 1200 minutes which is automatically tripled I have text, camera, google etc. I can call long distance,Every year you have to buy more minutes and your unused minutes are carried over. It cost $100.00 to add minutes for an entire year. Tripled minutes is for the life of the phone. I only use it to call long distance for family to reach me when I am not at home and for emergencies. I am very pleased with it.

Re: Cell Phone Suggestion...

ALRATIBA — Mon, 22 Aug 2016 22:49:10 GMT

I can't suggest an inexpensive phone ... but I've been with AT&T since 2001 ... never had a single customer service issue.

Re: Cell Phone Suggestion...

Gram W — Mon, 22 Aug 2016 22:56:48 GMT

My family has used Verizon for years with no problems. We are now up to 6 houses in the immediate. We all have friends all over the country. Everyone also has Verizon so we pay nothing for calls and texts to other Verizon users. Most everyone has eliminated their house phone as it is not needed.

Re: Cell Phone Suggestion...

deepwaterdotter — Mon, 22 Aug 2016 22:58:41 GMT

My friend has a flip phone with Consumer Cellular. She pays $15 monthly for service.

Re: Cell Phone Suggestion...

software — Mon, 22 Aug 2016 23:10:36 GMT

@glb613 her reply to your post tells me everything I need to know. What about you?

Re: Cell Phone Suggestion...

nana59 — Mon, 22 Aug 2016 23:25:09 GMT

@software wrote:
@glb613 her reply to your post tells me everything I need to know. What about you?

Hope I never have to meet her........

Re: Cell Phone Suggestion...

athenian — Mon, 22 Aug 2016 23:37:14 GMT

My brother has a Jitterbug flip phone. He never uses it, but has it for emergencies. Every once in a while we test him on how to turn it on. They have great service, including an old fashioned operator. His is $19 a month. Another good thing, you practically never have to charge it.

Re: Cell Phone Suggestion...

nana59 — Mon, 22 Aug 2016 23:42:41 GMT

Thank you everyone, except for glb613, for your helpful suggestions.....

Re: Cell Phone Suggestion...

Gooday — Tue, 23 Aug 2016 00:17:27 GMT

@ALRATIBA wrote:
I can't suggest an inexpensive phone ... but I've been with AT&T since 2001 ... never had a single customer service issue.

Me too! We had AT&T when it was Cingulair which was about 20 years ago. That's when they would charge by the minute.

We now have a family plan, myself, DH and my 88 year old dad (he has the flip phone). We have no land line and DH and I have smart phones.

One time we were walking in the Superstition Mountains in Az. and my phone range. It was my doctor's office calling and the connection was so clear it was amazing.

I will say though, it's not cheap.

To the OP ~ I have heard good things about the phone through AARP with good rates too. I think Sears sells them. Good luck!

Re: Cell Phone Suggestion...

sidsmom — Tue, 23 Aug 2016 01:01:31 GMT

@ALRATIBA wrote:
I can't suggest an inexpensive phone ... but I've been with AT&T since 2001 ... never had a single customer service issue.

ITA

Can't imagine what kind of customer service/billing issues there would be.

Cellular service is a set-it-forget-it time of thing.

And ATT is one of the largest, most reliable cellular service out there.

@nana59

Have you considered going to ATT Facebook page & explaining your problem to them online? Many companies respond to social media before anything else. Just a consideration.

Re: Cell Phone Suggestion...

hckynut — Tue, 23 Aug 2016 01:22:55 GMT

@nana59

Check Tracfone on another shopping channel. There are 3 Tracfones from which to choose that total $79.95 delivered for 1 year service.

That is $20 cheaper than your are now paying and it will be a new phone with car and wall chargers and also a case to cover it. I can vouch for Tracfone as I have been using them for close to 10 years now. No dropped calls and no problems with any of my 10 different phones, of several different brand names.

You want cheap and dependable, in my book Tracfone cannot be beat, especially at the price I mentioned above.

hckynut(john)