topic Re: trouble with amazon in Community Chat

trouble with amazon

goldensrbest — Tue, 19 Jul 2016 19:00:11 GMT

Is any one having a problem with placing a order today?

Re: trouble with amazon

Krimpette — Tue, 19 Jul 2016 19:13:17 GMT

I just went to check on an order and got a message that the site is down for maintenance. Very unusual for Amazon. In fact, this is the first time I've ever had this experience with them.

Re: trouble with amazon

Mj12 — Tue, 19 Jul 2016 19:22:16 GMT

Nope, no problems for me.

Re: trouble with amazon

judykaren — Tue, 19 Jul 2016 19:37:01 GMT

Yes, I tried to order a birthday gift for my grandson and got the message that the site was down for maintenance and that was around 4:30pm. (EST)

Re: trouble with amazon

MEM22 — Tue, 19 Jul 2016 19:43:17 GMT

I just ordered 3 items without a problem

Re: trouble with amazon

Krimpette — Tue, 19 Jul 2016 19:45:14 GMT

@MEM22 wrote:
I just ordered 3 items without a problem

Just curious....are you now able to go in and check your order history? That's where I've had the problem. So unusual for Amazon.

Re: trouble with amazon

chickenbutt — Tue, 19 Jul 2016 19:54:20 GMT

I haven't ordered anything (yet) today, but I was just on my order history and it was ok there.

I hope it gets straightened out really soon for anybody having problems there.

Re: trouble with amazon

terriebear — Tue, 19 Jul 2016 19:58:09 GMT

@Krimpette wrote:
@MEM22 wrote:
I just ordered 3 items without a problem
Just curious....are you now able to go in and check your order history? That's where I've had the problem. So unusual for Amazon.

@Krimpette I just checked my order history... no problems... I would try rebooting your computer.

Re: trouble with amazon

DoneTryin — Tue, 19 Jul 2016 20:00:10 GMT

Full moon interference?

M - O - O - N. That spells Tom Cullen

The Stand, by Stephen King

Re: trouble with amazon

dooBdoo — Tue, 19 Jul 2016 21:23:42 GMT

@goldensrbest, It looks like they've been experiencing site-wide, sporadic problems. Your results probably just depend on when each person tried to access it.

I've posted this before, but fyi:

When you wonder about the access to a site, try these safe online website down status checker tools. (Add one or more to your browser bookmarks/favorites, or just send this info to yourself in an email message and keep it handy.) On some of these status sites if you scroll down you'll see comments which might address specific problems you're seeing:

"Down Detector"
http://downdetector.com/

"Is It Down Right Now"
http://www.isitdownrightnow.com/

"Downoruprightnow"
http://downoruprightnow.com/

"Down for everyone or just me?"
http://www.downforeveryoneorjustme.com/

"Website down"
http://www.websitedown.info/

Re: trouble with amazon

chrystaltree — Tue, 19 Jul 2016 20:24:55 GMT

I didn't order anything today but I checked the status of an order around noon and it was working fine.

Re: trouble with amazon

Caligurll — Tue, 19 Jul 2016 20:39:12 GMT

I was able to place an order with no problems this morning.

One thing I have noticed on my last three orders (all within the last week), I haven't been charged sales tax. I'm not complaining, just pleasantly surprised!

Re: trouble with amazon

chickenbutt — Tue, 19 Jul 2016 20:53:07 GMT

Caligurll wrote:
I was able to place an order with no problems this morning.

One thing I have noticed on my last three orders (all within the last week), I haven't been charged sales tax. I'm not complaining, just pleasantly surprised!

Were the orders through a third-party vendor? I know that we started having to pay sales tax from Amazon a couple of years ago, but I quickly discovered that if I ordered from a third-party vendor (not in my state, of course), that I don't pay sales tax.

I specifically keep an eye on that. If there is a vendor with which I would feel comfortable, and I'm not in a hurry if they aren't supported by Prime, I go on ahead and save on sales tax.

Re: trouble with amazon

dooBdoo — Tue, 19 Jul 2016 21:23:11 GMT

@Caligurll and @chickenbutt,

This might be helpful, from Amazon.com FAQs:

About Sales Tax

"Items sold on Amazon.com and shipped to certain states may be subject to tax.

Items sold by Amazon.com LLC, or its subsidiaries, and shipped to destinations in the following states are subject to tax:

Arizona	Illinois	Michigan	North Dakota	Virginia
California	Indiana	Minnesota	Ohio	Washington
Colorado	Kansas	Nevada	Pennsylvania	West Virginia
Connecticut	Kentucky	New Jersey	South Carolina	Wisconsin
Florida	Maryland	New York	Tennessee
Georgia	Massachusetts	North Carolina	Texas

Note:

No sales tax is charged when purchasing gift cards; however, purchases paid for with gift cards may be subject to tax.
Items sold by Warehouse Deals LLC and shipped to destinations in Alaska are subject to local sales tax.
Textbooks rented from Warehouse Deals LLC and shipped to destinations in Delaware are subject to tax.

How Sales Tax is Calculated

If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include item-level shipping and handling charges, item-level discounts, gift-wrap charges, and an allocation of order-level shipping and handling charges and order-level discounts.

The amount of tax charged on your order will depend upon many factors including Identity of the seller, type of item purchased, and destination of the shipment. Factors can change between the time you place an order and the time of credit card charge authorization, which could affect the calculation of sales taxes. The amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged."

source: https://www.amazon.com/gp/help/customer/display.html?nodeId=468512

Re: trouble with amazon

Caligurll — Tue, 19 Jul 2016 21:05:20 GMT

@chickenbutt wrote:
@Caligurll wrote:
I was able to place an order with no problems this morning.

One thing I have noticed on my last three orders (all within the last week), I haven't been charged sales tax. I'm not complaining, just pleasantly surprised!

Were the orders through a third-party vendor? I know that we started having to pay sales tax from Amazon a couple of years ago, but I quickly discovered that if I ordered from a third-party vendor (not in my state, of course), that I don't pay sales tax.

I specifically keep an eye on that. If there is a vendor with which I would feel comfortable, and I'm not in a hurry if they aren't supported by Prime, I go on ahead and save on sales tax.

@chickenbutt Yes, it looks like that was the case for all of my last three orders. Thanks for the information, I couldn't figure out why some of my orders were taxed and some weren't. At 8.5% sales tax rate, it is a nice savings.

Re: trouble with amazon

chickenbutt — Tue, 19 Jul 2016 21:07:37 GMT

Glad the mystery is solved, Caligurll!

Sometimes I've ordered high-ticket items, so the savings with just avoiding sales tax can be huge. Mine is a slightly lower rate than yours (7.7-something I think), but that can add up.

I recently ordered a new laptop and I saved about $45 on just that sale.

What the heck are some of those emoticons? HA! I was just looking for a thumbs-up emoticon, but I don't think any of those is that.

Re: trouble with amazon

alliswell — Tue, 19 Jul 2016 21:32:14 GMT

Hi @dooBdoo, Thanks for all the helpful information.

Re: trouble with amazon

goldensrbest — Tue, 19 Jul 2016 21:32:52 GMT

I just got home, it was very strange,first time i have had that happen,i will try later.Thanks.

Re: trouble with amazon

dooBdoo — Tue, 19 Jul 2016 21:34:07 GMT

@alliswell wrote:

Hi @dooBdoo, Thanks for all the helpful information.

Hi, @alliswell! You're welcome!