topic Re: Anyone have problems accessing the forums today? in Community Chat

Anyone have problems accessing the forums today?

gidgetgh — Fri, 24 Jun 2016 18:56:29 GMT

at around noon Eastern time?

I was out to lunch and tried to check the boards from my phone (iPhone) and when I tried to pull them up, through Safari, like I always do, it gave me a "you're banned from accessing these boards" message. I wasn't even trying to login, just wanted to look. It wouldn't let me access the boards or the blogs at all.

I've never even had a post deleted so I thought that was rather bizarre and troublesome, to be honest.

I got home a few minutes ago and can access them and login (obviously) from both my iPad and phone.

Anyone else have issues?

And if it happens again, who do we contact for that?

Re: Anyone have problems accessing the forums today?

Mz iMac — Fri, 24 Jun 2016 19:50:01 GMT

@gidgetgh wrote:

Anyone else have issues?
Nope! I am on a comp using Firefox.

And if it happens again, who do we contact for that?
At the bottom left of this site, click on the
Contact QVC by email link. Then follow the onscreen instruction. *See below*

Re: Anyone have problems accessing the forums today?

faeriemoon — Sat, 25 Jun 2016 12:42:13 GMT

I tried to post late last night but was unable to.

Re: Anyone have problems accessing the forums today?

gidgetgh — Sat, 25 Jun 2016 12:48:22 GMT

@faeriemoon- what kind of problems did you have?

Re: Anyone have problems accessing the forums today?

faeriemoon — Sat, 25 Jun 2016 13:30:39 GMT

@gidgetgh

When I typed my response in the box then hit "post" it wouldn't post. It seemed like it was going to post, but came right back to the box.

I tried hitting "post" several times then gave up.

Re: Anyone have problems accessing the forums today?

gidgetgh — Sat, 25 Jun 2016 19:43:24 GMT

I had problems again today. I was out and using my cell connection, not a wifi connection. I got the same "you've been banned" message and took a screen shot of it. As an experiment I switched to the restaurant's wifi connection and had no problems accessing the boards. So I think it has something to do with the type of connection being used.

I started a thread under the Customer Care forum and included my screen shot. Hopefully the powers that be will see it.

Re: Anyone have problems accessing the forums today?

buyornot — Sun, 26 Jun 2016 10:54:29 GMT

No,just lots of bouncing around as usual

Re: Anyone have problems accessing the forums today?

ladybuglainie — Sun, 26 Jun 2016 17:38:08 GMT

I've been in the community for at least 2 hrs. desperately trying to find out if anyone knows what the Christmas In July kickoff TSV is going to be.....for some stupid reason, it won't let me see or get to ANY replies....also, my sign in keeps automatically switching me back to "Welcome Guest".......I've signed in 5 times!!!!!!!!