topic Re: Amazon sucks! in Community Chat

Amazon sucks!

hoosieroriginal — Sun, 06 Mar 2016 12:40:54 GMT

Placed an order with Amazon - hate their tracking system, all they give you is a green line moving along to tell you how far the package has traveled. Made a purchase early last week with four day delivery. Said to be delivered yesterday by 8 p.m. Nothing. Went online this morning and they don't even show my tracking info. Went into email they had sent me earlier and now it is saying "Delivery between Mar. 5-9". I really hate that they don't give you a tracking number. You have no idea how the package is to be delivered, by mail, Fed Ex or UPS. Last order I will place with them.

Re: Amazon sucks!

CalminHeart — Sun, 06 Mar 2016 12:51:00 GMT

What did amazon say when you put the product in your basket? Is it possible you missed the date range during checkout? It's always clearly stated on the page before placing an order. It also gives you the option for faster shipping if it's available for that product. I've been shopping at Amazon for years and never encountered anything but clear statements on delivery date and price. Sorry, it sounds like a simple error on your part.

Re: Amazon sucks!

Plaid Pants2 — Sun, 06 Mar 2016 13:01:23 GMT

It said that the item would be delivered anywhere between March 5 and March 9. It's only March 6.

Sure they said that it was going to be delivered last night, but until it's March 10, I wouldn't get upset over it.

Heck, a few months ago, I had an item that was accidentally sent to Seattle. Did I throw a hissy fit over it? No, I didn't. I, in fact laughed over it. I was like, "Oh, well, these things happen. Nothing that I can do about it. Getting upset over it isn't going to get it here any faster."

And eventually, it did arrive.

Re: Amazon sucks!

hoosieroriginal — Sun, 06 Mar 2016 13:14:25 GMT

@CalminHeart wrote:

What did amazon say when you put the product in your basket? Is it possible you missed the date range during checkout? It's always clearly stated on the page before placing an order. It also gives you the option for faster shipping if it's available for that product. I've been shopping at Amazon for years and never encountered anything but clear statements on delivery date and price. Sorry, it sounds like a simple error on your part

@CalminHeart - No, yesterday on the Amazon site it said "delivery on March 5, on or before 8pm" No error on my part. The green line kept inching toward 8 pm and nothing - just stopped.

Re: Amazon sucks!

hoosieroriginal — Sun, 06 Mar 2016 13:16:51 GMT

@Plaid Pants2 wrote:
It said that the item would be delivered anywhere between March 5 and March 9. It's only March 6.

Sure they said that it was going to be delivered last night, but until it's March 10, I wouldn't get upset over it.

Heck, a few months ago, I had an item that was accidentally sent to Seattle. Did I throw a hissy fit over it? No, I didn't. I, in fact laughed over it. I was like, "Oh, well, these things happen. Nothing that I can do about it. Getting upset over it isn't going to get it here any faster."

And eventually, it did arrive.

@Plaid Pants2 - Yesterday their website clearly said "delivery - March 5 before 8 pm" Today it says "Between March 5-9" I really just wish they would give you a tracking number with whatever carrier they have chosen - that's my biggest gripe

Re: Amazon sucks!

SharkE — Sun, 06 Mar 2016 13:32:43 GMT

Been my experience some stuff ships with tracking number, but, stuff like books don't. Anything is faster then Q though.

Re: Amazon sucks!

Meowingkitty — Sun, 06 Mar 2016 13:38:21 GMT

I have had packages say they were out for delivery only to find after about 8:00 it changes to being delivered the next day. I don't know if it gets to late for the UPS guy and he has to delay it or what happens.

Re: Amazon sucks!

Nataliesgramma — Sun, 06 Mar 2016 13:41:28 GMT

Might be going Smartpost...which means they turned it over to USPS and it is going to be delivered by them and will take another day or 2...

Happens alot now...

Re: Amazon sucks!

CelticCrafter — Sun, 06 Mar 2016 13:43:32 GMT

I think you're the first person I ever heard say that about Amazon!

Re: Amazon sucks!

Marp — Sun, 06 Mar 2016 13:46:47 GMT

By the email they sent you earlier do you mean the dates given on your order confirmation?

From what you are describing if your order showed out for delivery/delivery by 8 p.m. the problem is with the carrier, likely UPS, and not Amazon. Your anger is misdirected.

Re: Amazon sucks!

Winifred — Sun, 06 Mar 2016 13:51:18 GMT

I use Amazon quite often. Am sorry to hear you are unhappy with it - have never had a problem. Actually I get things often before the due date.

Re: Amazon sucks!

insomniac2 — Sun, 06 Mar 2016 13:53:45 GMT

I've paid extra a few times to get faster delivery, but it's gotten messed up.

Whose fault? FED EX.

I'll not pay extra again (I already have Amazon Prime.)

Re: Amazon sucks!

jaxs mom — Sun, 06 Mar 2016 14:03:11 GMT

There is always a tracking number for my orders. Once it's shipped and a number is assigned if you click track order the tracking number is right there. I have Prime. You can also sign up with UPS notifications and UPS emails and texts me telling me it shipped and what day to expect my package and finally between what hours that day.

Re: Amazon sucks!

millieshops — Sun, 06 Mar 2016 14:10:11 GMT

@SharkEAnything? No. Amazon if I pre-paid for Prime, yes, it was faster.

Problem for me is that Prime was not a bargain and I'm doing better so far since I cancelled it. No reason they should have my money (and probably money from a few million others) who really don't use it well - we support that $99 price.

QVC is fast enough for me. I hadn't ordered much in 2015 so I wasn't up-to-date on their shipping times for me. With 7 purchases so far in 2016, I had 6 of those 7 delivered 2 to 4 days prior to the EDD. Because I don't order on impulse or order something I need tomorrow, I'm fine with QVC's shipping time and I've also benefitted with the new shipping prices.

Re: Amazon sucks!

Krimpette — Sun, 06 Mar 2016 14:13:27 GMT

I use Amazon frequently. I ALWAYS get a tracking number. I never pay attention to their green bar. I track through the carrier they have used. The only time I was unable to track was a recent shipment, which was the first one I received that was delivered by Amazon's delivery service. I also always get text notificaitons that the items have shipped, and then again when they are delivered.

Re: Amazon sucks!

Stray — Sun, 06 Mar 2016 14:22:40 GMT

I love Amazon....never had a problem with delivery.....often, I get packages on Sunday.

Re: Amazon sucks!

Perkup — Sun, 06 Mar 2016 14:39:42 GMT

I love Amazon's delivery - I've never had to wait for anything - always comes on time and well shown in the information they send. I've also received packages on Sunday. The world has lots of things to complain about but Amazon's shipping isn't one of them.

Re: Amazon sucks!

aprildreams — Sun, 06 Mar 2016 14:46:15 GMT

I have Amazon Prime and love Amazon. I get a text when my item is delivered and it is always right on time. I buy lots of different items including food items.

Re: Amazon sucks!

NickNack — Sun, 06 Mar 2016 15:02:08 GMT

I order from Amazon all the time and have always gotten a tracking number. To the right of the green bar, it says in yellow "Track Package." Click on that and you can track it yourself.

Re: Amazon sucks!

wildcat fan — Sun, 06 Mar 2016 15:08:26 GMT

@hoosieroriginal wrote:
Placed an order with Amazon - hate their tracking system, all they give you is a green line moving along to tell you how far the package has traveled. Made a purchase early last week with four day delivery. Said to be delivered yesterday by 8 p.m. Nothing. Went online this morning and they don't even show my tracking info. Went into email they had sent me earlier and now it is saying "Delivery between Mar. 5-9". I really hate that they don't give you a tracking number. You have no idea how the package is to be delivered, by mail, Fed Ex or UPS. Last order I will place with them.

I received one of those "your order has shipped emails" a couple of days ago from Amazon. When you click to see the green line, there is a place below to sign into your Amazon account. Below that there is a link to "view tracking details." Click on that and you'll be able to see all the places you package has been. You can't access these links if you're not signed into your account.