topic Re: Attn MODS... problem in Community Chat

Attn MODS... problem

Suziepeach — Mon, 23 May 2016 14:48:11 GMT

To Whom it may concern.. if this has been spoken of prior to this post I apologize but I am having an issue on the MrLucky thread.. I can't click on the last page and get this below. So far it's the only thread that shows this. Thanks in advance..

An Unexpected Error has occurred.

Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 765C9496.
Click your browser's Back button to continue.

Return to my original page

Re: Attn MODS... problem

MaggieMack — Mon, 23 May 2016 14:50:42 GMT

@Suziepeach, I tried and received the same message you did.

Re: Attn MODS... problem

Mj12 — Mon, 23 May 2016 14:54:02 GMT

The QVC Community Team posted a thread in Customer Care about some Function Problem - perhaps that is what they are referring to?

Re: Attn MODS... problem

Eva-QVC — Mon, 23 May 2016 14:54:55 GMT

@Smoky wrote:

To Whom it may concern.. if this has been spoken of prior to this post I apologize but I am having an issue on the MrLucky thread.. I can't click on the last page and get this below. So far it's the only thread that shows this. Thanks in advance..

An Unexpected Error has occurred.

Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 765C9496.
Click your browser's Back button to continue.

Return to my original page

Thank you @Suziepeach & @MaggieMack - Our technical team is working on this issue and hope we can get it cleared up soon. You can click on the date of the last post and get into the thread for now. Thanks for your patience!

Re: Attn MODS... problem

Trinity11 — Mon, 23 May 2016 14:55:36 GMT

It's been going on all weekend. I received the same message on a few threads....one in Fashion McDuff's thread. In addition when I am on my IPAD, I cannot correct anything if I make a mistake. Hopefully, it will be fixed.

Re: Attn MODS... problem

Suziepeach — Mon, 23 May 2016 15:30:21 GMT

@Eva-QVC, thank you so very much. I do hope this issue is resolved.

And to all, I apologize for not checking any further to see if anyone else had mentioned this problem, I need to pay better attention like in customer care..

Re: Attn MODS... problem

Mj12 — Mon, 23 May 2016 15:35:45 GMT

@Smoky wrote:
@Eva-QVC, thank you so very much. I do hope this issue is resolved.

And to all, I apologize for not checking any further to see if anyone else had mentioned this problem, I need to pay better attention like in customer care..

Not your fault. IMO they should have put that thread in several forums since it is affecting several threads. No one reads Customer Care lol.

Re: Attn MODS... problem

Suziepeach — Mon, 23 May 2016 15:39:18 GMT

@Mj12, thank you but I should've looked around first but now I know. All we can do is hope they're working on the issue and things are back to normal or as normal as possible.

Re: Attn MODS... problem

dooBdoo — Mon, 23 May 2016 15:41:48 GMT

@Smoky wrote:
@Eva-QVC, thank you so very much. I do hope this issue is resolved.

And to all, I apologize for not checking any further to see if anyone else had mentioned this problem, I need to pay better attention like in customer care..

Hi, @Suziepeach, and good morning to you and everyone! Yep, this has been discussed in other threads but honestly there's no way everyone could know since there are so many glitches and there's been no major notice to all the Community members about the specific problems already reported (other than one thread in and at the top of the "Customer Care" forum). With luck, the current tech mess will be addressed... it's shame these things always seem to happen at the end of a week and then, evidently, there's no tech support over the weekend.

I'm glad you started this thread so more posters are aware of this problem and the workaround to get into the affected threads.

It also helps to go into "Settings," under "Preferences," and change "Linear Format: Posts per page when viewing a topic" to a larger number (I changed it to 50) so the last page of the thread will have more viewable posts.
 

Have a great Monday, everyone!

Re: Attn MODS... problem

dooBdoo — Mon, 23 May 2016 15:45:03 GMT

MJ12 wrote:
Smoky wrote:
@Eva-QVC, thank you so very much. I do hope this issue is resolved.

And to all, I apologize for not checking any further to see if anyone else had mentioned this problem, I need to pay better attention like in customer care..

Not your fault. IMO they should have put that thread in several forums since it is affecting several threads. No one reads Customer Care lol.

I totally agree, @Mj12!

Re: Attn MODS... problem

Eva-QVC — Mon, 23 May 2016 16:54:49 GMT

Hello @Suziepeach @dooBdoo @Mj12 @Trinity11 @MaggieMack - This issue should be fixed now. Please give it a try and let me know if you can get into this thread the correct way now. Thanks!

Re: Attn MODS... problem

dooBdoo — Mon, 23 May 2016 17:12:55 GMT

Eva-QVC wrote:
Hello @Smoky @dooBdoo @MJ12 @Trinity11 @MaggieMack - This issue should be fixed now. Please give it a try and let me know if you can get into this thread the correct way now. Thanks!

Hello, @Eva-QVC, I tried it out and it looks great! Back to normal... well, as "normal" as we can get...

Thanks!

Re: Attn MODS... problem

ShowMe — Mon, 23 May 2016 17:14:43 GMT

@Eva-QVC wrote:
Hello @Suziepeach @dooBdoo @Mj12 @Trinity11 @MaggieMack - This issue should be fixed now. Please give it a try and let me know if you can get into this thread the correct way now. Thanks!

@Eva-QVC I too was among the many that could not get into certain threads......it does look like the Q has fixed the problem.....Thanks so much. ShowMe.....

Re: Attn MODS... problem

Suziepeach — Mon, 23 May 2016 17:48:31 GMT

@Eva-QVC, thank you so very much! I was able to get into Mr. Lucky's thread again. Sorry I was so long in answering back, that grocery store thing got into the way...

and for you, the Carlton!!!

Re: Attn MODS... problem

Eva-QVC — Mon, 23 May 2016 18:01:47 GMT

@Smoky wrote:

@Eva-QVC, thank you so very much! I was able to get into Mr. Lucky's thread again. Sorry I was so long in answering back, that grocery store thing got into the way...

and for you, the Carlton!!!

Haha I love it @Suziepeach! Thanks for making me smile!