topic Re: Latest QVC Website Metamorphosis in Community Chat

Latest QVC Website Metamorphosis

QuiItedluv — Thu, 19 May 2016 02:34:34 GMT

When I was in the Air Force (back when the earth was still cooling), we frequently used the saying: "If it ain't broke, don't fix it".

That being said, w/this last revision: (1) I can no longer "pinch out" to expand the page; (2) I no longer get the "heart" by any item, which allows me to add an item to "My Collections".

Is anyone else with an iPad having these issues? Is it happening with any other tablets? Laptops/desktops? Is it just my iPad? Or has QVC removed these conveniences altogether? (It kinda' stinks).

Re: Latest QVC Website Metamorphosis

MaggieMack — Thu, 19 May 2016 03:02:08 GMT

I have an iPad, the latest release will install tonight when I am sleeping. I looked at a Bob Mackie top, and the heart option was in the upper right corner of the item. However, several months ago Q went to the "enlarge the item by putting your finger on it" mode, which I don't like, because you can't capture a picture or enlarge it by pinching out. You can pinch out the forum posts, thankfully.

Re: Latest QVC Website Metamorphosis

sunshine45 — Thu, 19 May 2016 03:19:04 GMT

none of this is happening on my laptop, which is how i usually access the boards and the shopping area.

Re: Latest QVC Website Metamorphosis

september — Thu, 19 May 2016 03:26:05 GMT

I did get the latest updates for the ipad yesterday. There is something different about the enlargement option now....I just tested it. A rectangular box appears on the right side of the screen. It isn't helpful, at all.

Re: Latest QVC Website Metamorphosis

deeva — Thu, 19 May 2016 03:52:16 GMT

I updated my iPad but I haven't noticed any differences with the QVC website.

Re: Latest QVC Website Metamorphosis

Jeannie29 — Thu, 19 May 2016 03:56:26 GMT

I can "pinch" in and out no problem. I have the latest update on my iPad

Re: Latest QVC Website Metamorphosis

september — Thu, 19 May 2016 04:26:39 GMT

I can pinch in and out with the posts here in the forum, but it doesn't work with the products.

Re: Latest QVC Website Metamorphosis

Moonchilde — Thu, 19 May 2016 04:57:12 GMT

They seem to be constantly tinkering, and very often when they do, I lose various functionalities on my iPad for a while until they stop tinkering. But I typically use Chrome for a browser. When I use Safari, it usually functions normally. And yes, I do lose the ability to "heart" in Chrome, and last time lost my Rich Text posting capability too - but only in Chrome.

Re: Latest QVC Website Metamorphosis

Barbara-QVC — Thu, 19 May 2016 05:16:13 GMT

@QuiItedluv wrote:

When I was in the Air Force (back when the earth was still cooling), we frequently used the saying: "If it ain't broke, don't fix it".

That being said, w/this last revision: (1) I can no longer "pinch out" to expand the page; (2) I no longer get the "heart" by any item, which allows me to add an item to "My Collections".

Is anyone else with an iPad having these issues? Is it happening with any other tablets? Laptops/desktops? Is it just my iPad? Or has QVC removed these conveniences altogether? (It kinda' stinks).

Hi @QuiItedluv

I am sorry to hear you are experiencing difficulty with our website. I double checked and we have not removed either of these features from our website. I do know that Apple is looking into reports that some users have experienced issues with their iPads when updating certain versions of the iOS 9.3 software.

Barb

Customer Care

Re: Latest QVC Website Metamorphosis

OnlyShopsOnline — Thu, 19 May 2016 06:42:47 GMT

I haven't tried the site on my iPad yet. On my iMac desktop, everything seems fine. On my Windows laptop, it's kind of screwy. When you roll over the picture to get an enlarged view, you get a square made up of orange diagonal lines.....but no enlarged view.

Re: Latest QVC Website Metamorphosis

athenian — Thu, 19 May 2016 11:24:45 GMT

I am able to pinch out next to the picture of the item, if you want to see the whole item enlarged. On top of the item I get that zoom function. I updated last night.

Re: Latest QVC Website Metamorphosis

LTT1 — Thu, 19 May 2016 17:40:19 GMT

@QuiItedluv@athenian@OnlyShopsOnline@Barbara-QVC@Moonchilde

I am using an iPad and have not experienced any difficulties. Also have not updated to IOS 9.3.02 either.