topic Re: I Hate TWC in Community Chat

I Hate TWC

Jordan2 — Mon, 09 May 2016 22:03:33 GMT

I live in NYC and I'm sitting here with no phone, and no cable stations (although I have internet service and network channels). I try to get through to them to no avail. I now find out (from my local channel 7 news) that this is not just my area but wider. TWC is trying to fix the problem, but don't know when that will be. It's always one thing or another with them. I should really make the switch to another provider, but I'll bet all of them have their problems. I am going to call and insist they adjust my bill for this month.

Re: I Hate TWC

SaRina — Mon, 09 May 2016 22:11:13 GMT

Make sure you call tomorrow and demand a credit for the day. I think your service has to be out 4 or 6 hours, not sure exactly. It amounts to pennies, but if all their customers would do this, perhaps they would shape up. :-)

Re: I Hate TWC

butterfly123 — Mon, 09 May 2016 22:11:58 GMT

@Jordan2 wrote:
I live in NYC and I'm sitting here with no phone, and no cable stations (although I have internet service and network channels). I try to get through to them to no avail. I now find out (from my local channel 7 news) that this is not just my area but wider. TWC is trying to fix the problem, but don't know when that will be. It's always one thing or another with them. I should really make the switch to another provider, but I'll bet all of them have their problems. I am going to call and insist they adjust my bill for this month.

@Jordan2

We are having problems also! Does your guide list what is on tonight after 7:00 or show unavailable?

Re: I Hate TWC

chickenbutt — Mon, 09 May 2016 22:14:24 GMT

I had to Google 'TWC' . D'oh!

I hear so many complaints about them around the country. Hope they get it together soon!

Re: I Hate TWC

MaggieMack — Mon, 09 May 2016 22:14:52 GMT

@Jordan2, when I saw your title, I asked myself why she would hate The Weather Channel so much! Then I figured out you were talking about Time Warner Cable, lol. We don't have them in my area, we have two local providers. Mine does an outstanding job, and even lowered my bill by $60 a month last month when I went into see them and complained nicely.

I'm sorry you are frustrated. I would definitely seek some credit for the outages.

Re: I Hate TWC

Kachina624 — Mon, 09 May 2016 22:23:12 GMT

Please don't use abbreviations or initials unless you're sure everyone knows what you're talking about. I thought you were referring to The Weather Channel.

Re: I Hate TWC

Jordan2 — Mon, 09 May 2016 22:44:32 GMT

@butterfly123 wrote:
@Jordan2 wrote:
I live in NYC and I'm sitting here with no phone, and no cable stations (although I have internet service and network channels). I try to get through to them to no avail. I now find out (from my local channel 7 news) that this is not just my area but wider. TWC is trying to fix the problem, but don't know when that will be. It's always one thing or another with them. I should really make the switch to another provider, but I'll bet all of them have their problems. I am going to call and insist they adjust my bill for this month.
@Jordan2
We are having problems also! Does your guide list what is on tonight after 7:00 or show unavailable?

My guide lists what is on tonight. I read somewhere online that the first sign of a problem came at 3:22 this afternoon. The only reason I knew there was a problem was I put on SNY and I got a blank picture. I then went to call TWC, that's when I discovered my phone wasn't working either.

Re: I Hate TWC

Jordan2 — Mon, 09 May 2016 22:46:30 GMT

@MaggieMack wrote:
@Jordan2, when I saw your title, I asked myself why she would hate The Weather Channel so much! Then I figured out you were talking about Time Warner Cable, lol. We don't have them in my area, we have two local providers. Mine does an outstanding job, and even lowered my bill by $60 a month last month when I went into see them and complained nicely.

I'm sorry you are frustrated. I would definitely seek some credit for the outages.

I'm sorry I should have been more clear! I have written various threads of my displeasure with TWC.

Re: I Hate TWC

Jordan2 — Mon, 09 May 2016 22:47:54 GMT

Oh happy day, I have my phone back in service and all my channels back!

Re: I Hate TWC

Sunshine Kate — Mon, 09 May 2016 22:58:51 GMT

I don't have TWC as we have another one; it's just as bad.

As another poster commented, I call them when we have an outage, which is often, and they credit my bill. It's not a lot, but maybe if enough people do this they will find a better way.

Re: I Hate TWC

shaggygirl — Mon, 09 May 2016 23:16:02 GMT

I wonder if TWC could possibly be any worse than Frontier in Ct. If a whole week goes by without losing tv reception or internet it's a home run week.

Re: I Hate TWC

QVCkitty1 — Mon, 09 May 2016 23:17:16 GMT

I have TWC and the service is pretty good, however it seems like anytime I turn around the price goes up.

Re: I Hate TWC

butterfly123 — Mon, 09 May 2016 23:32:25 GMT

Happy for you @Jordan2😀

Now if only TWC can fix our issues as well!

Re: I Hate TWC

dreamieLil — Mon, 09 May 2016 23:35:34 GMT

@chickenbutt wrote:
I had to Google 'TWC' . D'oh!

I hear so many complaints about them around the country. Hope they get it together soon!

Lol! I thought it was The Weather Channel! lol

Re: I Hate TWC

colliegirls — Mon, 09 May 2016 23:35:46 GMT

We have TWC but my in laws have Direct TV and it is so much worse. Any little wind or rain and they have no TV! It is really ridiculous!

Re: I Hate TWC

Moonchilde — Mon, 09 May 2016 23:53:51 GMT

All cable networks have outages. It's inevitable. Once I discover they're working on it, I pretty much chill for at least 3 hrs. After 4 hrs I start to get annoyed.

Re: I Hate TWC

SeattleShopper1 — Tue, 10 May 2016 00:06:58 GMT

Agree that abbreviations should be explained --at least once at the beginning of the comment. I also thought it was about the Weather Channel. Which I really refer to a lot with relatives in other parts of the country and close family members travelling a fair amount. We have comcast here. Too expensive, but is reliable. Sorry about your challenges with your cable provider. Hope things get much better soon. Thanks.

Re: I Hate TWC

Irshgrl31201 — Tue, 10 May 2016 00:23:53 GMT

I really dislike TWC too. So many problems with them over the past couple of yrs. Where we lived before we had ATT Uverse and we could not have been happier with them but they weren't available in our new area until recently. Last week they came by and let us know that they were now available in our area and we switched. We are getting all we were getting before (phone, internet and tv) for $70 less and we are getting Epix, Sundance and a few other channels we don't have added to that. We already had Show HBO, Cin, and a few others I can't think of right now. Plus while just one of our Tvs recorded and the others were able to play back (DVR) now all of our TVs will be able to record. We can also record up to 4 shows at a time on the DVR and with TWC it was only two. They come to set up this Thursday and I am thrilled. Can't wait to say goodbye to TWC. We had so many problems with the internet not working for hours at a time and the TV pixelating constantly. Plus on top of all that we got a $100 visa gift card for switching.

Re: I Hate TWC

Hershey2 — Tue, 10 May 2016 02:26:45 GMT

I loved the days when you had a tower and you`re viewing was free. I am sorely tempted to reconnect. It is expensive to watch 8 to ten shows, so much garbage on nowadays.

Re: I Hate TWC

LTT1 — Tue, 10 May 2016 08:51:04 GMT

@Jordan2

We have uverse ATT and we have no problems, except for a rare event.