topic Re: Amazon Prime ? in Community Chat

Amazon Prime ?

mima — Sun, 17 Apr 2016 12:58:17 GMT

I bought a pair of jeans from Amazon Prime yesterday. I washed them before wearing them last night. They fit perfect and by the end of the night I had to keep pulling them up they got so big.

I bought my normal size in this brand. So I felt comfortable buying jeans from Amazon because I was pretty sure they would fit. They did for a while! LOL

Can I wash them and send them back after wearing? I know you can here at the Q, but I don't know about Amazon.

I do have the cardboard (label) thing I pulled off the jeans but not the tape I peeled of that told the size.

I really can't afford to donate a brand new pair of jeans. Would you try sending them back? I feel guilty because they won't be able to sell them since they were washed.

BTW, I rarely have to send anything back and I buy a lot!

Re: Amazon Prime ?

aproudmom — Sun, 17 Apr 2016 13:21:11 GMT

You need to go on the Amazon website to check. Many of the vendors are different. There is no way to know your answer without knowing everything about your order. If you put the item number, mayber someone can look it up.

Re: Amazon Prime ?

mima — Sun, 17 Apr 2016 13:35:11 GMT

I don't think Amazon has item numbers and if I provide a link to the jeans it will most likey get deleted.

I did just now go read return policy. It says free returns, but must be in new condition. Well, these aren't in new condition(washed), but I would not know they were going to "grow" unless I wore them. When I go to my orders, there is a link for "return item".

I guess I'll try returning and see what happens. I will have to wait until tomorrow because I don't have a printer here at home. Thanks!

Re: Amazon Prime ?

millieshops — Sun, 17 Apr 2016 13:40:57 GMT

@mimaLots of jeans grow, but if they grew so much they're unwearable, I'd call them defective and that's what I'd tell Amazon.

Re: Amazon Prime ?

ID2 — Sun, 17 Apr 2016 13:44:28 GMT

Amazon is the easiest company to deal with and especially easy to return if you are unhappy. Just contact the seller, explain your situation and they'll be happy to send you all the return info needed to send your pants back. I only with all on-line companies were as easy as Amazon is.

Re: Amazon Prime ?

K9buddy — Sun, 17 Apr 2016 13:58:32 GMT

@mima wrote:
I bought a pair of jeans from Amazon Prime yesterday. I washed them before wearing them last night. They fit perfect and by the end of the night I had to keep pulling them up they got so big.

I bought my normal size in this brand. So I felt comfortable buying jeans from Amazon because I was pretty sure they would fit. They did for a while! LOL

Can I wash them and send them back after wearing? I know you can here at the Q, but I don't know about Amazon.

I do have the cardboard (label) thing I pulled off the jeans but not the tape I peeled of that told the size.

I really can't afford to donate a brand new pair of jeans. Would you try sending them back? I feel guilty because they won't be able to sell them since they were washed.

BTW, I rarely have to send anything back and I buy a lot!

Were they by any chance Not Your Daughters Jeans? Just curious.

Re: Amazon Prime ?

mima — Sun, 17 Apr 2016 13:59:31 GMT

@millieshops Yes, they grew a lot where I had to keep pulling them up. I only wore them a total of 3 hours. LOL

@ID2 Thanks. I am going to send them back, or at least try.

Thank you for your replies.

Re: Amazon Prime ?

mima — Sun, 17 Apr 2016 14:01:25 GMT

@K9buddy No, they were Lee Relaxed jeans for women. I have bought them before and they didn't do this at all. In fact, those are my favorite jeans (usually). I know relaxed indicates comfy, but I wouldn't be able to keep these up if I wore them all day. LOL

Re: Amazon Prime ?

NickNack — Sun, 17 Apr 2016 14:53:27 GMT

I'm having the same problem with jeans I just bought from Loft. I have washed them and thrown all info away. I'm probably going to have them altered.

Re: Amazon Prime ?

gabstoomuch — Sun, 17 Apr 2016 16:29:00 GMT

Amazon has superb customer service. My son bought some running shoes. They gave him blisters. Soles were dirty, tried to clean them up as much as possible. Amazon said "no problem, send them back".

I don't think you would have a problem.

Re: Amazon Prime ?

hckynut — Sun, 17 Apr 2016 18:08:24 GMT

@mima

They have an option on their website where you can leave your phone number and a representative will call you back. I mean, CALL YOU BACK, as in fast. I barely finish hitting submit and my phone is ringing.

I have never talked with nicer reps than with that company. One time when I talked with one, I asked him if he could give me an 800 number to call them. He did, and when I have a question about a product, that for me is the preferable way to get the correct and accurate answers.

Were it me in your situation? Talk to them and see what their policy is on returning these jeans.

hckynut(john)

Re: Amazon Prime ?

meem120 — Sun, 17 Apr 2016 21:06:47 GMT

So I bought a HoverBoard for my grandson for Xmas. It was not a knock off but the original by Segway, but was not bought directly from Segway. After day 3, it did smoke and pop and we wanted to return it. Its very heavy, and the vendor wanted us to pay the return shipping. This is a $400.00 item. The cost of return shipping was $58.00, I did not want to pay that, because it was clearly defective. I complained to Amazon { Prime } they contacted the vendor, he still wouldnt pay for return shipping. Amazon contacted me refunded the entire amount on my CC and sent me a $50.00 gift card to boot. We did not have to return the item. Now thats customer service!!

Re: Amazon Prime ?

Chrystaltree2 — Sun, 17 Apr 2016 21:15:18 GMT

Personally, Imy not buying that they stretchedso so much after 3 hours thst they were falling off. But that doesn't matter, Amazon has a very generous return policy. I wonder she didn't email or call Amazon. Their cudtomet service reps are wonderful. .

Re: Amazon Prime ?

Chrystaltree2 — Sun, 17 Apr 2016 21:20:01 GMT

@hckynut wrote:

@mima

They have an option on their website where you can leave your phone number and a representative will call you back. I mean, CALL YOU BACK, as in fast. I barely finish hitting submit and my phone is ringing.

I have never talked with nicer reps than with that company. One time when I talked with one, I asked him if he could give me an 800 number to call them. He did, and when I have a question about a product, that for me is the preferable way to get the correct and accurate answers.

Were it me in your situation? Talk to them and see what their policy is on returning these jeans.

hckynut(john)

Yes!!!!!!!! Love it, they always call you within minutes and always so nice.