topic Re: About QVC's Restocking FEES !! in Community Chat

GRRR Restocking Fees

Glitter Fairy — Fri, 07 Mar 2014 20:01:54 GMT

Don't you just hate that most stores have these stupid restocking fees now???

Cost $100 for NOTHING!!!!!!!! Bought a chair we liked and put another on order due

to the fact they only had one. Decided we didn't like it enough to get the other one so

cancelled the order in a very short time. Not like it was weeks. And BOOM they

charge a restocking fee. It is very aggravating and nothing you can do about it!!!!

Just makes ya mad though.

Re: GRRR Restocking Fees

Glitter Fairy — Sat, 08 Mar 2014 15:51:10 GMT

LOL guess no one has had any experience like this one you are lucky then cuz its so not

right of these companies. They should want your business not make you never shop there again!

Re: GRRR Restocking Fees

serenity4ever — Sat, 08 Mar 2014 17:19:23 GMT

On 3/8/2014 Glitter Fairy said:
LOL guess no one has had any experience like this one you are lucky then cuz its so not

right of these companies. They should want your business not make you never shop there again!

It seems to be in the small print. I have noticed on ebay a lot of sellers are charging re-stocking fees for returns. Sorry that happened to you...

Re: GRRR Restocking Fees

Gidge — Sun, 09 Mar 2014 22:06:30 GMT

That really stinks! $100 is a lot of $$. I would have really tried to get out of paying it. Guess they weren't bothered that you prob will never go back again (as well as you telling everyone: bad publicity).

Re: GRRR Restocking Fees

hckynut — Mon, 10 Mar 2014 06:27:47 GMT

On 3/7/2014 Glitter Fairy said:
Don't you just hate that most stores have these stupid restocking fees now???

Cost $100 for NOTHING!!!!!!!! Bought a chair we liked and put another on order due

to the fact they only had one. Decided we didn't like it enough to get the other one so

cancelled the order in a very short time. Not like it was weeks. And BOOM they

charge a restocking fee. It is very aggravating and nothing you can do about it!!!!

Just makes ya mad though.

I have never and will never purchase anything from any store, online or retail, that has a restocking fee.

Re: GRRR Restocking Fees

JamicaJammer — Mon, 10 Mar 2014 19:12:54 GMT

My son ordered a college math textbook that somehow was soooo delayed that Amazon told him to reorder the item, and then return one copy if/when he got a duplicate. Each book was $200. The 're-stocking' fee was 30%. I thought that was horrible.

He got the second order first, and much later, got the first book. I forgot it was in my trunk to mail back to Amazon, and ended up putting a snow-covered wreath from my dh's grave in the trunk, the snow melted and ruined the book.

So, now, we're out the full $200 instead of just the re-stocking fee.

Re: GRRR Restocking Fees

Glitter Fairy — Sat, 15 Mar 2014 15:29:28 GMT

Thank you. It is sure not good for customers. I wont go back and wont ever

recommend this place. I am sure $100 means nothing to them since they have been in business since 1905 LOL yet due to their stupid fees they are losing a good customer. oy.

Re: GRRR Restocking Fees

JamicaJammer — Sat, 15 Mar 2014 15:45:55 GMT

May I ask ... what store?

Re: GRRR Restocking Fees

circles — Sat, 15 Mar 2014 16:14:15 GMT

If the chair was custom made....I can see why there was a cancelation fee...

I am guessing you didn't think to ask about fees before you placed your order....$100.00 is a lot to pay for nothing....the chair must have been quite pricey....

About QVC's Restocking FEES !!

Suzy P — Thu, 14 Apr 2016 19:15:41 GMT

I am really disappointed with the policy of your restocking fee. We are already charged shipping and handling on each item even if shipped on same order.

I think this policy should be done away with to encourage more buyers, it's not our fault if the item needs to be returned and we should NOT have to pay what feels like a penalty for buying items on QVC.

I am certain they (QVC) can afford to walk a item back to where it belongs without charging people this Restocking Fee. I am truly disappointed and it seems greedy to me on their part.

I do love QVC but this alone is making me change my mind about newer purchases in the future.

Re: About QVC's Restocking FEES !!

KYToby — Thu, 14 Apr 2016 19:17:10 GMT

@Suzy P wrote:
I am really disappointed with the policy of your restocking fee. We are already charged shipping and handling on each item even if shipped on same order.

I think this policy should be done away with to encourage more buyers, it's not our fault if the item needs to be returned and we should NOT have to pay what feels like a penalty for buying items on QVC.

I am certain they (QVC) can afford to walk a item back to where it belongs without charing people this Restocking Fee. I am truly disappointed and it seems greedy to me on their part.

I do love QVC but this alone is making me change my mind about newer purchases in the future.

I do not know what you are referring to. QVC does not charge restpclomg fees. True, they do not refund shipping costs, but this has been their [olicy since February 18, 2015, and is clearly spelled out on the website. This is NOT a restocking fee, so complaining that QVC is charging a restocking fee when it does not is senseless.

Re: GRRR Restocking Fees

dex — Thu, 14 Apr 2016 19:19:23 GMT

I would refuse to pay the restocking fee since you weren't informed and you cancelled before you received the item.I refused to pay one at a furniture store when I selected an item and they told me they had to order,..no stock in their ward house.We picked up the coffe table and found it didn't work in our house snd the same day returned it.They called it a special order but I said nothing was changed from the show model and I got all of my money back.

Re: GRRR Restocking Fees

Jacie — Thu, 14 Apr 2016 19:21:41 GMT

I've always said that it costs to shop.

Throughout the years many stores have had very generous return policies, however the thieves took advantage of them and now we pay the price.

I asked at Target once why the returned vacuum was re-opened while the customer was right there....was told there had been too many returns of boxes filled and then taped down with soap, bricks and anything else weighted to the exact weight of the original vacuum!

That was amazing to me.

Re: GRRR Restocking Fees

bonnielu — Thu, 14 Apr 2016 19:23:06 GMT

I will not buy if there is a restocking fee. It is that simple. And only once did I see that in print and I did not even consider the item.

Re: GRRR Restocking Fees

AuberriJean — Thu, 14 Apr 2016 19:42:20 GMT

Just a heads up,

the original post is from

3/7/2014

so it's a 2 year old thread

bumped up by a new poster.

🤔

Re: GRRR Restocking Fees

MaggieMack — Thu, 14 Apr 2016 19:41:24 GMT

DH and I once ordered a complete set of living room furniture, paid 25% down, very upscale local furniture store. Furniture was promised in six weeks. After no furniture and 12 weeks later, we went there and told them to cancel the order, we'd go somewhere else, give us a refund. That's when they reminded us of the restocking fee and said they still couldn't tell us a delivery date we could rely on. Ha ha ha ha, you shoulda been there. Late DH was a cross between F. Lee Bailey and Billy Graham, gifted with the power of persuasion. In the throes of leukemia treatment. Needless to say, we left the store with a full refund, went to another local store and had furniture the next week. Never walked into that store again, and won't.

Re: About QVC's Restocking FEES !!

Pearlee — Thu, 14 Apr 2016 19:45:33 GMT

@Suzy P QVC doesn't have restocking fees. However, Q does not return the cost they charge to ship you an item if you return it, unless the item was defective or they sent you the wrong one, in which case it will be refunded.

Re: GRRR Restocking Fees

GusMo — Thu, 14 Apr 2016 23:45:29 GMT

My nephew worked in loss prevention at Target. Oh, the stories he can tell!