topic Re: CLARK SHOES in Community Chat

CLARK SHOES

binky boy — Mon, 21 Mar 2016 15:58:20 GMT

These are 8 pair of Clark shoes that I have bought through the years from QVC .They should have lasted for many years. They look like they are stitched together but I am finding out they are glued together. They have come apart just setting in the box, and some I have worn very little. Even the soles are all cracked just setting in their box. How can Clarks sell these shoes, do you know how much money these shoes cost. I have gotten other shoes from QVC and never have had this problem. Clarks cost 70.00 to 100.00 and more.I will never buy Clarks again, very unhappy QVC.You can probably send them back if you had a few months to QVC, BUT WHAT IF YOU HAVE HAD LEATHER SHOES LONGER ARE THEY JUST THROUGH AWAYS, 1.00 FLIP FLOPS WOULD LAST LONGER!!!!!

Re: CLARK SHOES

Marleo — Mon, 21 Mar 2016 16:09:25 GMT

I had the same experience with Clark's shoes. The perfectly good tops came off the soles.Two pair came off my foot as I was walking. They just came unglued. I took them to Clark shoe store and they told me they could not be repaired. They were over $80.00. They are very comfortable, but do not last and cannot be repaired. I won't try Clark's again. Marie

Re: CLARK SHOES

chrystaltree — Mon, 21 Mar 2016 16:32:24 GMT

Obviously, you are hard on your shoes. Why would you think that a $60 or $70 shoe should last for 8, 9,,10 ,years? I rotste my dhoes. I try to wear my shies and sandals no more than 3 times a week. None of my Clarkd ever fell apart but they showc some wesr and tear around the 4th year. My feeling is that's $20 bucks a yesr....I got my money's worth. I tossed two pairs of Clark's sandals out on Saturday. I got three years out of both pairs. I might have got a fourth year if I really wanted too.

Re: CLARK SHOES

Puzzle Piece — Mon, 21 Mar 2016 16:36:46 GMT

Bad quality period.

My husband had two pair of ECCO's have the same thing happpen to him and he is like me, we don't wear out our shoes. The Made In China lables should tell us all something.

Re: CLARK SHOES

esmeraldagooch — Mon, 21 Mar 2016 16:38:05 GMT

Mine are doing this also. Some I don't wear but a few times a year for special occasions. I thought it was just me.

Re: CLARK SHOES

Nonametoday — Mon, 21 Mar 2016 16:40:00 GMT

I have about 80 pairs of shoes. I have one pair that I wear almost, without fail, every single day for 7-8 years. These are Sam Edelman sandals that are slide-on, which I put on almost every time I get out of the shower and certainly wear around the house. Occasionally, I will wear my house shoes but I don't like them. Otherwise, I rotate my shoes frequently and I do not expect any single pair that I wear incessantly and everywhere, to last very long, especially a pair that cost under $100. Even these sandals cost near $100 and that was several years ago. As far as hard-working mules or clogs, look to something like Cole-Hahn for the mileage, but you won't get them for $70.

Re: CLARK SHOES

Lorik62 — Mon, 21 Mar 2016 16:54:14 GMT

I have many pair of Clarks shoes, some that are at least 20 years old, and have never had any problems.

Re: CLARK SHOES

151949 — Mon, 21 Mar 2016 17:03:49 GMT

@Lorik62 wrote:
I have many pair of Clarks shoes, some that are at least 20 years old, and have never had any problems.

I agree - almost all my shoes are Clarks and I too have not ever had any problems that the OP describes.

Re: CLARK SHOES

Nonametoday — Mon, 21 Mar 2016 17:08:07 GMT

I once bought many Clark shoes but like any shoe if you wear it everyday 16 hours per day for 7 days x 12 months per year for 10-15 years, you cannot expect it to hold up to all that punishment. I doubt the picture above is from one shopper but most likely from many disgruntled shoppers. It would be 1:10,000,000 chance that one purchaser would receive so many invalid shoes.

Re: CLARK SHOES

moto — Mon, 21 Mar 2016 17:10:43 GMT

This is an issue that resurfaces every so often, there have been previous posts about this.

This has nothing to do with the wearer being hard on their shoes, I think Clarks had a production issue that resulted in this situation.

Reach out to Clarks customer service directly. They may offer you compensation.

Re: CLARK SHOES

CJC — Mon, 21 Mar 2016 17:21:56 GMT

binky boy......Sorry to hear this, but I am not the least bit surprised. There have been many threads posted on this forum over the last few years concerning the same issue you are having. I had 3 pair of Clarks fall apart exactly as yours have done. All of my Clarks had been only lightly worn and were 1-3 years old. One pair fell apart while I was on a long road trip, and I had to toss them in a trash can at a rest stop on I-95. Drove the rest of the way in my socks.

The first time I had a pair disintegrate, I took them to my very experienced shoe repairman. Before I could even remove them from my paper bag, he laughed and said, "Well, those must be Clarks!" He explained that Clarks uses plastic bottoms/soles that are glued on, not sewn on. After a year or more, the glue dries out and the shoes fall apart, especially if shoes are stored in a shoebox. I contacted Clarks and received a free pair for my defective pair; but when pair #2 and pair #3 fell apart in similar way, I just gave up, threw them out, and have never purchased the Clarks brand again. Clarks has fallen off in quality since being outsourced and no longer made in UK. I have heard that several of the original Clarks craftsmen now work for Hotter shoes in UK, a good brand. Perhaps Clarks has made improvements to their quality since my bad expereiences, but I no longer choose to take a chance on the brand, especially these days when most shoes are costing over $100.

I'd advise you to get the customer service phone number for ClarksUSA from their website and give them a call. May not do a bit of good, but you'll have the satisfaction of letting them know how unhappy you are with their product performance. Good luck! Post back on this forum and let all of us know how you make out.

Re: CLARK SHOES

binky boy — Mon, 21 Mar 2016 17:30:40 GMT

Thank you,I am not hard on my shoes,went to clarks site itself and was shocked to find out very unhappy people

Re: CLARK SHOES

DoneTryin — Mon, 21 Mar 2016 17:31:05 GMT

I don't understand. If the shoes were just sitting in the box, then the money spent on them was already wasted.

Re: CLARK SHOES

QVCkitty1 — Mon, 21 Mar 2016 17:59:57 GMT

You might want to try " Born" shoes. I have been buying them for years and they may go out of style eventually, but they wear like iron. They average about 100.00 a pair but the quality is great.

Re: CLARK SHOES

151949 — Mon, 21 Mar 2016 18:27:21 GMT

I have not ever had any of my Clarks shoes have any difficulties like the OP describes - as I said before. BUT I also do not buy my Clarks from QVC. I always buy them locally , usually at the Clarks shoe store. For this reason i am led to think that the shoes Clarks sells on QVC - which are often "exclusive" to QVC may be made of inferior materials etc. in order to meet the QVC pricepoint. Just a thought. The one time I did order a pair of Clarks from QVC was a pair of burgundy loafers and the tassel fell off the first time I wore them so I returned them. I thought I was safe because I already had those shoes in 2 colors from the shoe store and I knew what size I needed.

Re: CLARK SHOES

Noel7 — Mon, 21 Mar 2016 18:50:35 GMT

I have Clarks that go back 10 years and they are in great shape.

I question two relatively new posters who came here only to bash Clarks.

I wouldn't be surprised if they were more paid hits like the others we've been getting on Chat.

Re: CLARK SHOES

Preds — Mon, 21 Mar 2016 19:03:58 GMT

You may be right @Noel7, but I had several pair of Clarks (just like the ones in the pictures) to do the same thing and so did a friend of mine. Some were purchased from QVC and some at the B&M stores.

At the time of the first one I contacted Clarks and received another pair free. Then when the others started doing the same thing Clarks said it was a "bad lot or two" and they were no longer using that company, but wouldn't compensate for any more shoes. No longer purchase Clarks for that reason. Afraid to spend good money on glued shoes.

Re: CLARK SHOES

Drythe — Mon, 21 Mar 2016 19:09:12 GMT

@binky boy wrote:
These are 8 pair of Clark shoes that I have bought through the years from QVC .They should have lasted for many years. They look like they are stitched together but I am finding out they are glued together. They have come apart just setting in the box, and some I have worn very little. Even the soles are all cracked just setting in their box. How can Clarks sell these shoes, do you know how much money these shoes cost. I have gotten other shoes from QVC and never have had this problem. Clarks cost 70.00 to 100.00 and more.I will never buy Clarks again, very unhappy QVC.You can probably send them back if you had a few months to QVC, BUT WHAT IF YOU HAVE HAD LEATHER SHOES LONGER ARE THEY JUST THROUGH AWAYS, 1.00 FLIP FLOPS WOULD LAST LONGER!!!!!

@binky boy

@I'm not particularly hard on shoes, rotate them, etc. However, I did purchase two pair of a similar mule to one in your photo one in black, one red. @ about a year the stitching in both pair pulled loose from the soul. It really looked as though the stitches just disintegrated. I wondered if it was a bad dye lot that weakened the stitching material.

Re: CLARK SHOES

country gal — Mon, 21 Mar 2016 19:21:08 GMT

@Noel7 wrote:
I have Clarks that go back 10 years and they are in great shape.

I question two relatively new posters who came here only to bash Clarks.

I wouldn't be surprised if they were more paid hits like the others we've been getting on Chat.

In defense of the original poster, I had 2 pair of Clark's sandals from the Q that fell apart after having been worn only briefly. The first pair was so comfortable that I ordered another pair in a different color. The first pair came apart - the upper from the sole - after about 10 wearings and the second pair came apart the FIRST time I wore it. Luckily, I was in Kohl's and went to the shoe dept. and bought a pair of shoes so I could continue shopping. This was about 3-4 years ago and there were many others that were having this same problem. Clark's recognized that the rubber sole used was defective and was replacing them if the defective ones were returned to them.

I, too, have many pairs of Clark's, mules and sandals, that have worn very well and I have puchased them from many different locations, but these from the Q were the only ones that fell apart. I am still a loyal Clark's wearer and not here to bash them, nor am I a new poster. I just know that what the OP said also happened to me in the past.

Re: CLARK SHOES

CJC — Mon, 21 Mar 2016 19:50:43 GMT

@DoneTryin wrote:
I don't understand. If the shoes were just sitting in the box, then the money spent on them was already wasted.

I wear all of my shoes regularly, but I still store them in their shoe boxes. Loose shoes do not fit on my wire closet shelves, so I store in shoeboxes which fit nicely and keep shoes dust free.