topic Re: Delivery problems? in Community Chat

Delivery problems?

jny — Fri, 23 Oct 2015 10:18:52 GMT

Has anyone else been experiencing delivery problems for items shipped thru the Raleigh NC post office?

Re: Delivery problems?

Jessa9 — Fri, 23 Oct 2015 11:42:03 GMT

I had an item that was shipped to Lancaster and it stayed there 3 days. I live in Pittsburgh. I had to call that PO in Lancaster myself and they told me they sent it back to QVC returns. I never got the item. I had to reorder it.

Re: Delivery problems?

foundinlv — Fri, 23 Oct 2015 11:48:43 GMT

My orders from NC have been arriving without any tracking information. I would check every morining and it would show nothing and then arrive unexpectedly at my address. I always need to know in advance when it's out for delivery but they are scanning it right when they are delivering it.

Also, off and on (although not lately) a shipment would take a wild ride and end up at a post office in the Bronx and instead of sending it on to Nevada they would ship it back to QVC - I kid you not.

Re: Delivery problems?

BabyYoda — Fri, 23 Oct 2015 13:45:33 GMT

I wonder since their warehouse got flooded in SC that they are re-routing orders. My orders are still in process.

Re: Delivery problems?

RespectLife — Fri, 23 Oct 2015 14:05:34 GMT

@jny wrote:
Has anyone else been experiencing delivery problems for items shipped thru the Raleigh NC post office?

YES!

Had 3 bracelets "In Process" from 9/24! JUST shipped ONE MONTH later!

No notice, no postings on the boards, no email, nothing.

Calls to C/S got me scripted answers of 'should ship soon, weather issues etc'.

Had 2 sets of Honora earrings "In Process" for 2 full weeks. They just shipped yesterday.

Apparently, things are starting to move now...but I can't imagine how far behind they are if it took a full month to ship my first order from Sept.

The PROPER thing would have been to notify customers of the problem.

Re: Delivery problems?

qvcfreak — Fri, 23 Oct 2015 14:11:53 GMT

I did and it was no big deal as I don't need the item now, it's for my new home and it won't be finished until late November early December. But QVC was kind enough to send me an email with a $20 credit for the delay which I used towards a Bethlehem Christmas tree.

Re: Delivery problems?

MAIZEY — Tue, 23 Feb 2016 17:43:28 GMT

Delivery has been so slow I won't be surprised if my next order comes by pony.

Re: Delivery problems?

KingstonsMom — Tue, 23 Feb 2016 22:27:27 GMT

@MAIZEY wrote:
Delivery has been so slow I won't be surprised if my next order comes by pony.

@MAIZEY

I hope the order I'm waiting on comes by pony! I'll swear I didn't get it and keep the pony, LOL! .

(jk of course, but I LOVE horses and I sure miss mine!)

Re: Delivery problems?

Ane1Care — Wed, 24 Feb 2016 15:04:41 GMT

No, the flood damage is basically gone. I'm in upstate SC, and my packages either come from Florence, Columbia, or through Columbia in a few hours. The huge UPS warehouse in Columbia, complete with private runway for the giant cargo planes, is on a hill above the interstate / large highway. So they were protected. Any flooding UPS incurred was at a smaller, low level building, which shouldn't effect most through traffic, only local deliveries. Ground transport was delayed due to flooded, and damaged roads. That's the only delay I know of.

@BabyYoda wrote:
I wonder since their warehouse got flooded in SC that they are re-routing orders. My orders are still in process.

I just have issues with USPS tracking numbers. Anyone recall the 90 number to put in front ofor the number they give you?

Re: Delivery problems?

SahmIam — Wed, 24 Feb 2016 15:11:02 GMT

There are many threads about this mess on Q Talk, Jewelry and Suggestion Box. It's a problem that QVC is aware of and has been going on for months and yet, NOTHING has changed.

I don't understand HOW they can't figure this mess out. Of course, no one knows what the problem is.. right.