topic Re: Best Buy stores in Community Chat

Best Buy stores

marzi 1 — Thu, 18 Feb 2016 19:01:12 GMT

Just wondering if anyone else has had this experience, I went to drop off a camera for service and was told I needed an apt? need to come back tomorrow at my scheduled time to talk to "someone"and fill out paperwork to have camera sent in for service>>this is too much in my opinion..take the camera in and fix it

Re: Best Buy stores

Jordan2 — Thu, 18 Feb 2016 19:16:56 GMT

I haven't brought in anything for repair in 2 or 3 years. Maybe the appointment thing is new. I know at my Best Buy I get there as soon as the store opens and wait on line. Sometimes the wait can be forever. Maybe they decided scheduled appointments in the way to go.

Re: Best Buy stores

sunshine45 — Thu, 18 Feb 2016 21:57:50 GMT

at our best buy you can wait in line or make an appointment......appointments are preferred. they sit you at a cubby with a computer and then go through the problems with you, give you a receipt, and then they call you with the problems to authorize repairs.