topic Re: Invalid item? in Community Chat

Invalid item?

Say Nay — Tue, 16 Feb 2016 13:19:00 GMT

I'm trying to order the TSV and keep getting "invalid item". I guess they don't want to sell these : /

Re: Invalid item?

GSPgirl — Tue, 16 Feb 2016 13:49:03 GMT

No. I'm not having a problem. Reboot your computer or tablet.

Re: Invalid item?

Say Nay — Tue, 16 Feb 2016 13:51:19 GMT

I did. I tried everything and no go. I guess they're trying to tell me I don't need it lol

Re: Invalid item?

Say Nay — Tue, 16 Feb 2016 13:52:33 GMT

It's not even an option now so it must be sold out.

Re: Invalid item?

lolakimono — Tue, 16 Feb 2016 15:55:41 GMT

@Say Nay

Which one are you trying to order?

H205420

Try clicking on a link:

http://www.qvc.com/Luminara-19-Heritage-Indoor-Outdoor-Lantern-with-Flameless-Candle-&-Remote.product.H205418.html?sc=TSV&UDC=TSV&moreGroupProds=H205417,H205418,H205419,H208071&channelCode=QVC&bundleProductsId=H205420

Re: Invalid item?

Say Nay — Tue, 16 Feb 2016 19:51:59 GMT

@lolakimono wrote:
@Say Nay
Which one are you trying to order?

H205420

Try clicking on a link:

http://www.qvc.com/Luminara-19-Heritage-Indoor-Outdoor-Lantern-with-Flameless-Candle-&-Remote.product.H205418.html?sc=TSV&UDC=TSV&moreGroupProds=H205417,H205418,H205419,H208071&channelCode=QVC&bundleProductsId=H205420

Thanks for the link lolakimono. It seems the color I wanted (slate?) sold out this morning as I was trying to order it which is why I got the error. At least that's what I'm guessing.

Re: Invalid item?

brandy77 — Wed, 17 Feb 2016 05:42:26 GMT

Was it the slate colored one? I had the same problem. I kept trying to order it and getting the invalid item message and then I would refresh and it would go away, then it would come back, FINALLY after a couple of hours I managed to get it. I'm wondering if maybe some people changed their mind and one or two would come back into inventory as available but other people with faster computers or ordering on the phone or another way kept beating us to them. I hope you are able to get one, I got the red 25" one last time it was a TSV and I love it, it replaced our porchlight.

Re: Invalid item?

Say Nay — Wed, 17 Feb 2016 12:58:44 GMT

@brandy77 I decided if I couldn't order it the first time I didn't need it. I think you're right. Some must have popped into inventory because people cancelled their orders. Enjoy your lanterns!