topic Re: Nickname in Community Chat

Nickname

blackhole99 — Mon, 15 Feb 2016 00:56:42 GMT

For some reason the site would not let me sign in with my usual nickname( baker) so now Iam blackhole99.

Re: Nickname

tedEbear — Mon, 15 Feb 2016 01:02:31 GMT

I went out, came in again and regular sign in. tedEbear

Re: Nickname

blackhole99 — Mon, 15 Feb 2016 01:12:33 GMT

@tedEbear I tried that several times and it did not work, I'll try to change it back if I can.

Re: Nickname

Annabellethecat66 — Mon, 15 Feb 2016 01:26:25 GMT

It kept coming up for me too. So I contacted the people who answer (supposedly) your questions you have regarding the forum.

I typed in my question as to why it kept asking for my nickname. I was told by someone named Africa that he/she didn't know why it kept asking me that. I said I wasn't changing my name.

so I got out of the site and when it asked again for my nickname I typed in Annabellethecat (which it is) and everything went through.

I don't know what is going on and neither does QVC. Go back and type in your old nickname.

Re: Nickname

Lyttlewyng — Mon, 15 Feb 2016 02:45:04 GMT

The same thing happened to me too.

The second try got me in with my own screen name.

The site was having issues earlier today with their dot com orders. It sounde like there's

more than one glitch in the system.

Re: Nickname

bamasec — Mon, 15 Feb 2016 03:20:36 GMT

@blackhole99 wrote:
For some reason the site would not let me sign in with my usual nickname( baker) so now Iam blackhole99.

It happened just a few minutes ago with me, so I just changed from Alleycatnumber1 to secbama. CS could not tell me the problem. Oh well.

Re: Nickname

Moonchilde — Mon, 15 Feb 2016 03:42:17 GMT

It does this all the time. When it asks for your nickname, it's not necessarily saying it doesn't recognize you and you *have* to put in a new nickname or sign on as a new user. Just put your usual nickname in and chances are it will accept that and you're in.

Other times it will not recognize you and it would appear that you do need to great a new user ID. Unless you just can't stand it if you can't post right that second, don't do anything. WAIT 15 minutes. 30 minutes. Once I waited 2 hrs. But I could then sign in just fine.

It all depends on how attached you are to your nickname.

Re: Nickname

september — Mon, 15 Feb 2016 03:47:50 GMT

@Moonchilde wrote:
It does this all the time. When it asks for your nickname, it's not necessarily saying it doesn't recognize you and you *have* to put in a new nickname or sign on as a new user. Just put your usual nickname in and chances are it will accept that and you're in.

Other times it will not recognize you and it would appear that you do need to great a new user ID. Unless you just can't stand it if you can't post right that second, don't do anything. WAIT 15 minutes. 30 minutes. Once I waited 2 hrs. But I could then sign in just fine.

It all depends on how attached you are to your nickname.

Well..this is odd, and hasn't happened to me, yet. I'd sure like to see them fix this issue that can affect so many of us....rather than do less important things, like bringing back the ignore button.

Re: Nickname

NAES1 — Mon, 15 Feb 2016 04:14:19 GMT

To all of the posters who had problems today, as I did, many times.

I did try to post, later... finally, but it had taken one hour +. I had the same problems last evening for one post to one friend and the message half written "BLEW OFF".

Same thing!

I _KNEW_ this was not with my computer, totally, or the newer one from 2015.

I was told with some RED alert that did not apply to me, so I closed off.

I was told to enter my email address 4 times.

I was told to sign in over 7 times. If I say "I" one more time you will come to think 'I' am someone else.

I have seen a slight improvement from one hour ago. There can not be that many posters, here having problems with [all] separate Internet services. I have seen this happen at least FIVE times from last June through today.

When in doubt and this happens again, for me, I shut it off. Also, jumping, switching to another forum, going into shopping or post being blank.

NAES

Re: Nickname

gmkb — Mon, 15 Feb 2016 04:18:51 GMT

I've had that problem also, but usually if I close out the site and then reopen. Then the problem resolves. This is happening more and more - hope they correct it soon.

Re: Nickname

Moonchilde — Mon, 15 Feb 2016 04:26:02 GMT

@gmkb wrote:
I've had that problem also, but usually if I close out the site and then reopen. Then the problem resolves. This is happening more and more - hope they correct it soon.

Yes, this one of those instances when clearing your browser cache might well help.

Re: Nickname

Moonchilde — Mon, 15 Feb 2016 04:27:15 GMT

@september wrote:
@Moonchilde wrote:
It does this all the time. When it asks for your nickname, it's not necessarily saying it doesn't recognize you and you *have* to put in a new nickname or sign on as a new user. Just put your usual nickname in and chances are it will accept that and you're in.

Other times it will not recognize you and it would appear that you do need to great a new user ID. Unless you just can't stand it if you can't post right that second, don't do anything. WAIT 15 minutes. 30 minutes. Once I waited 2 hrs. But I could then sign in just fine.

It all depends on how attached you are to your nickname.
Well..this is odd, and hasn't happened to me, yet. I'd sure like to see them fix this issue that can affect so many of us....rather than do less important things, like bringing back the ignore button.

I've only had it happen twice since the "new" forum has been here.

Re: Nickname

Mmsfoxxie — Mon, 15 Feb 2016 04:34:22 GMT

I've been unable to post most of today. Thanks, @Annabellethecat66 for clueing me in as to what to do. I almost did that earlier but I was afraid I'd loose my post count even signing in with my same Nick as you did. I had talked to customer service on the phone after getting no response from that live chat. Live chat was dead, lol. Customer service told me to just wait and try later. That didn't help.

Re: Nickname

IMissSuperPoke — Mon, 15 Feb 2016 06:56:15 GMT

I tried twice to sign in but it kept wanting a new name and just posted here to see which name stuck, but the first time I just typed "I have one" out of irritation. I hate QVC's website sometimes...I used to use "nunyabisnis".

Re: Nickname

Lindsays Grandma — Mon, 15 Feb 2016 07:48:28 GMT

Oh my gosh, the same thing happened to me tonight. I am Lindsay's Grandma and I couldn't sign in, it kept asking for a nickname. Out of desperation I put in Glam Nan thinking they would know who I am. Well now I am GlamNan and I will have to call customer service to ask how I get my original name back. I have had it since 2007 and that is how I am recognized. What a nuisance!!!

Formerly Lindsay's Grandma

Re: Nickname

CelticCrafter — Mon, 15 Feb 2016 10:24:01 GMT

It kept asking me for a nickname, I just typed in the name I use here and it let me in.

If it didn't I was going to try all the usual fixes because I really didn't want to change my name!

Re: Nickname

3cupcakes — Mon, 15 Feb 2016 12:25:08 GMT

Thank you, @Moonchilde. After using your tips, I was finally able to sign back in. I put in the nickname I have, but what a pain in the neck.

all the prompts lead one to believe they must set up a new nickname & thanks to you, now I know it's not true. I can still be 3cupcakes! Yay!

Re: Nickname

KingstonsMom — Mon, 15 Feb 2016 12:31:29 GMT

@Lyttlewyng wrote:
The same thing happened to me too.
The second try got me in with my own screen name.
The site was having issues earlier today with their dot com orders. It sounde like there's
more than one glitch in the system.

@Lyttlewyng

They sure did! I had to phone in an order (after waiting on hold about 5 minutes) because the online ordering was really messed up!

The rep said they were swamped because of web site problems!

Re: Nickname

Moonchilde — Mon, 15 Feb 2016 15:56:24 GMT

@3cupcakes wrote:
Thank you, @Moonchilde. After using your tips, I was finally able to sign back in. I put in the nickname I have, but what a pain in the neck.

all the prompts lead one to believe they must set up a new nickname & thanks to you, now I know it's not true. I can still be 3cupcakes! Yay!

You're welcome 😎 Very glad if I can save anyone from needing to choose a new nick.

Re: Nickname

wilma — Mon, 15 Feb 2016 16:10:12 GMT

I had to get a new nickname too. I was wilma - now I am Wilma7500. I tried several times before giving up and changing my nick a bit.