topic Re: Companies with AWESOME CUSTOMER SERVICE in Community Chat

Companies with AWESOME CUSTOMER SERVICE

bonnielu — Wed, 10 Feb 2016 15:17:01 GMT

I saw a post that said Wen customer service "rocks." Gave me an idea. Thought this post would help others when they decided what to buy and from whom. So I will start the list. This is not meant to applaud the product... just the way customers are treated. And obviously we are all different with different problems. So my list is: (based on my experiences)

1. Vitamix

2. Comcast Cable

3. Keurig

4. QVC

5. Local Toyota dealer (Darcars)

6. Wegmans

7. Food Lion

8. Costco

Re: Companies with AWESOME CUSTOMER SERVICE

rhinovodka — Wed, 10 Feb 2016 15:23:02 GMT

1. Chick-fil-A

2. Kohls (I have returned items past the "deadline" and they have always taken them back).

Re: Companies with AWESOME CUSTOMER SERVICE

I am still oxox — Wed, 10 Feb 2016 15:24:04 GMT

I disagree about QVC, I have had Customer Service reps make up lies to suit the situation, I was lied to last week that a package was at my local post office when it was still some where in North Carolina

@bonnielu wrote:
I saw a post that said Wen customer service "rocks." Gave me an idea. Thought this post would help others when they decided what to buy and from whom. So I will start the list. This is not meant to applaud the product... just the way customers are treated. And obviously we are all different with different problems. So my list is: (based on my experiences)

1. Vitamix
2. Comcast Cable
3. Keurig
4. QVC
5. Local Toyota dealer (Darcars)
6. Wegmans
7. Food Lion
8. Costco

Re: Companies with AWESOME CUSTOMER SERVICE

brii — Wed, 10 Feb 2016 15:39:59 GMT

In no particular order:

T-Mobile

QVC

Von Maur

Nordstrom

Nicor

Com-Ed

Dish Network

State Farm

I've never had a bad experience with QVC customer service.

Re: Companies with AWESOME CUSTOMER SERVICE

Jacie — Wed, 10 Feb 2016 15:38:32 GMT

I have always had great service from QVC, Best Buy, Costco and Von Maur.

Not thrilled with Target or Mediacom Cable!

Re: Companies with AWESOME CUSTOMER SERVICE

italia8140 — Wed, 10 Feb 2016 15:41:01 GMT

Costco

Trader Joe's

Nordstrom

American Express

Re: Companies with AWESOME CUSTOMER SERVICE

CelticCrafter — Wed, 10 Feb 2016 15:41:49 GMT

Liberty Mutual Insurance Company.

Re: Companies with AWESOME CUSTOMER SERVICE

momtochloe — Wed, 10 Feb 2016 15:48:51 GMT

@italia8140 wrote:
Costco
Trader Joe's
Nordstrom
American Express

What she said! . . .

Couldn't agree more!

Re: Companies with AWESOME CUSTOMER SERVICE

SahmIam — Wed, 10 Feb 2016 15:52:15 GMT

Nordstrom

SpaceNK

ChickFil A stands out because other fast food establishments are....pathetic.

HSN

QVC

(I've NEVER had an issue unresolved to my specifications with HSN or QVC. Excellent CS every time I've needed to contact them).

Specific SA's at stores that usually have terrible CS. Staying with one person (and always giving them the sale) has shown that the level of CS goes and stays at a high level.

Beyond that, it's rare that service I receive requires "seeing the manager".

Now, ask me about HOME CONTRACTOR and REPAIR PEOPLE. Yeah, THAT'S a different story

Re: Companies with AWESOME CUSTOMER SERVICE

pugvette74 — Wed, 10 Feb 2016 15:54:07 GMT

Dyson

Re: Companies with AWESOME CUSTOMER SERVICE

ChynnaBlue — Wed, 10 Feb 2016 16:02:42 GMT

FitBit

My FitBit Charge HR had a part break after a few months and I contacted them through the chat service portal on their site. The CS rep I chatted with took my information and had a replacement sent out to me immediately, no questions asked. The shipping notice went out the same day and I had my new FitBit in 3 days.

Re: Companies with AWESOME CUSTOMER SERVICE

faeriemoon — Wed, 10 Feb 2016 16:06:57 GMT

Amazon

Costco

Re: Companies with AWESOME CUSTOMER SERVICE

Suziepeach — Wed, 10 Feb 2016 16:35:36 GMT

American Express is #1!!

WeightWatchers

Bristol Motor Speedway

FitBit

Amazon

Re: Companies with AWESOME CUSTOMER SERVICE

Ibby114 — Wed, 10 Feb 2016 16:34:23 GMT

@faeriemoon wrote:
Amazon
Costco

EXACTLY!!!!!!!!!! I can always count on these two establishments!!

Re: Companies with AWESOME CUSTOMER SERVICE

millieshops — Wed, 10 Feb 2016 16:50:45 GMT

Different people certainly have different experiences. I've always had good experiences with QVC CS - even when I've been the one who scr**ed up.

I also give kudos to my Toyota dealer here in Florida - Earl Stewart Toyota. Best car CS I've had since I started taking care of my own car in 1963.

Someone mentioned Comcast near their top --- already today, I've lost my Internet twice and if i call, they will waste an hour of my time --and I'll lose my service within three minutes of hanging up. They are always fairly polite and cordial. Too many just don't have the training to solve my problems.

Re: Companies with AWESOME CUSTOMER SERVICE

NickNack — Wed, 10 Feb 2016 16:52:51 GMT

Amazon

Trader Joe's

Re: Companies with AWESOME CUSTOMER SERVICE

Drythe — Wed, 10 Feb 2016 16:53:59 GMT

- American Express

- Costco

- Wen by Chaz Dean Salon C.S.

- Volvo Dealership & Service

- Tag Heur

Re: Companies with AWESOME CUSTOMER SERVICE

susan kay — Wed, 10 Feb 2016 16:55:25 GMT

QVC

Trader Joe's

Oreck

Amazon

Re: Companies with AWESOME CUSTOMER SERVICE

Say Nay — Wed, 10 Feb 2016 17:09:00 GMT

Nordstrom

AmEx

Re: Companies with AWESOME CUSTOMER SERVICE

MacDUFF — Wed, 10 Feb 2016 17:14:33 GMT

Nordstrom

AmEx

Chic-fil-A

I'm seeing a pattern here lol!