topic Re: Personal notifications in Community Chat

Personal notifications

lulu2 — Mon, 28 Dec 2015 03:10:42 GMT

My account shows I have notifications but when I click on Notifications I get the following message

You don't have any notifications. Try posting a new topic or question to see some activity here.

I have never seen this message before. Is anyone else having this problem?

Re: Personal notifications

LyndaGee — Mon, 28 Dec 2015 03:12:58 GMT

Yup. Same.

Re: Personal notifications

lulu2 — Mon, 28 Dec 2015 03:17:11 GMT

@LyndaGee wrote:
Yup. Same.

Thanks LyndaGee!

Re: Personal notifications

proudlyfromNJ — Mon, 28 Dec 2015 03:18:14 GMT

They know there is a problem. There are a couple threads in the Suggestion forum.

Re: Personal notifications

Pearlee — Mon, 28 Dec 2015 03:28:16 GMT

@lulu2 wrote:
Is anyone else having this problem?

Yes, there are lots of other threads about this all over the board.

Re: Personal notifications

lulu2 — Mon, 28 Dec 2015 03:30:45 GMT

Sorry, I did not see the other threads. I read only the first page of topics in this forum.

Coincidentally, my notifications is now working.

Re: Personal notifications

LyndaGee — Mon, 28 Dec 2015 03:31:22 GMT

Yes, seems to be okay now !!!

Re: Personal notifications

VanSleepy — Mon, 28 Dec 2015 03:32:32 GMT

Just hit the notifications again, even though it will now say zero, and they will come up.

Re: Personal notifications

ladyroxanne — Mon, 28 Dec 2015 03:33:19 GMT

i'm having the same problem and sometimes it will allow me to get them other times not. mostly not tho.

Re: Personal notifications

ladyroxanne — Mon, 28 Dec 2015 03:34:20 GMT

@VanSleepy

that's not working for me, i've tried it numerous times.

Re: Personal notifications

SydneyH — Mon, 28 Dec 2015 03:35:38 GMT

Still having issues btw @ladyroxanne you can give anyone you choose a pass. I was responding to someone else's question and will not ignore a pattern when I see it regardless of your scolding. Thank you.

Re: Personal notifications

ladyroxanne — Mon, 28 Dec 2015 03:39:32 GMT

sydney, i scold no one and certainly was not scoldig you. i have no idea what you are talking about.

Re: Personal notifications

VanSleepy — Mon, 28 Dec 2015 03:41:01 GMT

@ladyroxanne wrote:
@VanSleepy

that's not working for me, i've tried it numerous tim

-----

I'm on a tablet and it's been working that way. Sorry:smileysad

Re: Personal notifications

ladyroxanne — Mon, 28 Dec 2015 03:41:55 GMT

thanks anyway @VanSleepy

Re: Personal notifications

wildcat fan — Mon, 28 Dec 2015 03:42:21 GMT

When I tap on Notifications with my iPad, most of the time it takes me to shopping links for the TSV even though I wait for all screen bouncing to stop before I tap it.

Re: Personal notifications

VanSleepy — Mon, 28 Dec 2015 03:42:44 GMT

LOL that it printed "smiley sad" and not the picture. What's that about ha

Re: Personal notifications

Anonymous — Mon, 28 Dec 2015 03:47:07 GMT

This post has been removed by QVC because it is argumentative

Re: Personal notifications

pommom — Mon, 28 Dec 2015 14:19:53 GMT

I have to click on it twice to get results.

Re: Personal notifications

bebe777 — Mon, 28 Dec 2015 15:58:35 GMT

I posted this Moderators - Notifications still being poofed again Intermittently (on Dec. 26th) thread in the Suggestion Box forum which seems to be the best forum to use to get the moderators attention really quickly. You may want to chekc out the Suggestion Box forum because that's where the moderators are most likely to give updates on this issue. -- bebe

Hi moderators, it's December 26th and the Notification system is still being unpredictable.

When the Notification box indicated that you have Notifications, sometimes when you click on it you can see the notifications... but other times it shows no notifications at all for any day.

Generally, If I then click on the forum header (e.g. Beauty, Fashion, Suggestion Box, Q Talk. etc.) and then I click on the Notification listing once again, I can see my notifications. So this is a work around for me, but not the ideal solution.

These are two additional threads from the Q Talk forum addressing this issue: Notifications went poof???? (from December 24th) and Help QVC Social - Notifications Poofed Again Today (from December 26th). <snip>

___

And very quickly Brittany (from QVC Customer Care) replied with this information:

Hi @bebe777, It's just me and Kim in today, since it's a Saturday. I don't think Keyai will be back until January, but I'll e-mail @Eva-QVC to let her know that you are experiencing issues with the notifications again. I'll be out tomorrow and the next day, but she should see it when she comes in.

_____

Re: Personal notifications

Puzzle Piece — Mon, 28 Dec 2015 16:50:55 GMT

Yes, same problem.