topic Re: qvc and zuilly in Community Chat

qvc and zuilly

tishkins — Tue, 10 Nov 2015 11:38:20 GMT

Just saw a promo, that zuilly is now part of the qvc is now part of the family. I have visited this site and saw nice items but then read reviews regarding no returns and slow delivery. Will this now change?

Re: qvc and zuilly

febe1 — Tue, 10 Nov 2015 11:44:22 GMT

Who would buy anything on line with a no return policy?

Re: qvc and zuilly

MaggieMack — Tue, 10 Nov 2015 12:15:44 GMT

@febe1 wrote:

Who would buy anything on line with a no return policy?

I agree with this about 99% of the time. However, I will buy items from Zulilly when they are offering a brand I have tried or worn, so I am certain it will fit. I'm not playing the sizing game on Z.

Re: qvc and zuilly

Vivian — Tue, 10 Nov 2015 12:37:34 GMT

I'm curious to see if Zulilly policies will change but that no-return policy has kept me from ordering anything from them. I unsubscribed from them for that reason. I'd rather spend more and know that I can return or exchange purchases than play a rock bottom price for something that I can't use because it doesn't fit, doesn't work, etc.

Re: qvc and zuilly

cah — Tue, 10 Nov 2015 12:42:55 GMT

I recently ordered from Zuilly and got my order within a week, first time ever that happened. So, I guess it is getting better. It made me want to shop more with them as some of their prices are really good.

Re: qvc and zuilly

bonnielu — Tue, 10 Nov 2015 12:55:28 GMT

I bought from Zulily early on. I waited three months for my items. The products were nice, the price point was very very reasonable. It was the wait and the lack of communication that turned me away. I hear they have improved. I might try again. I honestly did like what I got. I was very careful when I ordered. It was just they had an unreliable system of getting the product to me.

Re: qvc and zuilly

beadaholic — Tue, 10 Nov 2015 13:19:01 GMT

I am a frequent zuilly buyer. I purchase clothes for my granddaughter frequently, & they are so cute & resonably priced! I wanted clothes for her that were different from everyone else. I've never had any problems with shipping or clothes having any problems.

Re: qvc and zuilly

mousiegirl — Tue, 10 Nov 2015 19:17:50 GMT

The packing of breakable items on zulily is nonexistent. I have received glass items which were on the bottom of the box with no cushioning at all, just a thin piece of bubble wrap around it which was useless, and of course the items were broken in bits and pieces.

They are good about refunding, but I want the item, which can't be replaced due to their system. I did receive one replacement and it also was broken in bits and pieces because again, it was on the bottom of the box with no protection. Zulily really must train their packers, otherwise, they are losing money and customer respect.

Aside from this issue, I have been happy with everything I have received except for a few defective items for which I received a refund.

Re: qvc and zuilly

Say Nay — Tue, 10 Nov 2015 19:48:08 GMT

I really dislike zuilly. Not only because of their return policy but the quality isn't there. I ordered a top and it smelled horrible, like chemicals. I had to throw it away.

Re: qvc and zuilly

ROMARY — Wed, 11 Nov 2015 02:45:12 GMT

You might want to email QVC and ask them whether or not Zulily has changed their return policy. Also: I'm thinking that if you sign in through QVC's link, that possibly they offer returns, etc. through that link.???? Anyway, it's worth checking into, IMO ........... Just go to QVC Search and type in Zulily.

Re: qvc and zuilly

foundinlv — Wed, 11 Nov 2015 02:58:57 GMT

I was going to check out zulily but it is asking me to create an account. I don't feel like it. If I see something I want to buy then of course I will create an account but to just peruse? They're nuts! There was no "X" to get back to the website.

Re: qvc and zuilly

Kachina624 — Wed, 11 Nov 2015 03:10:46 GMT

Zulily is not part of QVC or vice versa. They're both owned by the same corporation and each has its own CEO.

Zulily changed its return policy last summer and now most, but not all, items can be returned. Each item will have info on whether it's eligible for return. The return procedure is fairly rigid and should be read before ordering.

I've noticed I'm getting most items much faster.

Re: qvc and zuilly

Kachina624 — Wed, 11 Nov 2015 03:12:17 GMT

@ROMARY wrote:
You might want to email QVC and ask them whether or not Zulily has changed their return policy. Also: I'm thinking that if you sign in through QVC's link, that possibly they offer returns, etc. through that link.???? Anyway, it's worth checking into, IMO ........... Just go to QVC Search and type in Zulily.

QVC CS has nothing to do with Zulily.

Re: qvc and zuilly

ROMARY — Wed, 11 Nov 2015 03:14:42 GMT

I entered Zulily via QVC Search. I believe all they asked for is my email address. As I recall, no 'registration', per say.

Re: qvc and zuilly

ROMARY — Wed, 11 Nov 2015 03:17:57 GMT

I just tried it again. All I did was go upward on this page to QVC Search and typed in Zulily. That leads to the Zulily link. I clicked onto that, and I was there. No need to keep signing in over and over again. Very easy.