topic Re: I Hate Laserhip!!! in Community Chat

I Hate Laserhip!!!

circles — Fri, 23 Oct 2015 18:50:09 GMT

The Unmarked car pulls up....throws the box or boxes out....like it was on fire...and drives off...Doesn't put them on the porch..doesn't ring the bell....doesn't knock...just drops and runs...

I have had heavy items that I now have to go out and lug up the stairs and bring inside...worst part is;..if I am not going out for the day...it sits outside and I am unaware its even out there...

Today was a good example....if I didn't go out to take some recycling....I would not have known my purse was delivered..its not visiable unless on step out on the porch...and look down the steps...would never had seen it through the door window...

I am wondering if any of you have had problems with this new way they deliver....

Re: I Hate Laserhip!!!

millieshops — Fri, 23 Oct 2015 18:52:40 GMT

Never heard of this before, so no, I can't imagine anything has been delivered to me by that company.

Re: I Hate Laserhip!!!

MadameQueen — Fri, 23 Oct 2015 18:57:27 GMT

@circles Yes, I've had the same experience. But I am trying to enjoy my Friday and not think about it, LOL. There are a few threads on this. Hope you like the purse.

Re: I Hate Laserhip!!!

GCR18 — Fri, 23 Oct 2015 18:58:06 GMT

There was a recent thread complaining about them. I haven't experienced them yet.

Re: I Hate Laserhip!!!

Bestdressed — Fri, 23 Oct 2015 19:01:22 GMT

I never heard of Lasership. I had to google it, to find out they only deliver to east coast.

Who is using this service...QVC?

Re: I Hate Laserhip!!!

Krimpette — Fri, 23 Oct 2015 19:03:48 GMT

I've had a couple of recent deliveries by LaserShip. In all cases, they came in a white car with their logo on the side. But beyond that, they just throw the item on my little front porch and don't bother to ring the bell. Fortunately, most of my LaserShip items are from Amazon and they text me when an item has been delivered. Otherwise, I'd have to keep checking. They are definitely not my favorite carrier.

But having said that, I'm sure the drivers are following explicit instructions from their employer and are probably on a very tight rein as to delivery times. Hence, not even allowed to go ring the doorbell. (Just my guessing here.)

Re: I Hate Laserhip!!!

circles — Fri, 23 Oct 2015 19:55:35 GMT

@Bestdressed wrote:
I never heard of Lasership. I had to google it, to find out they only deliver to east coast.

Who is using this service...QVC?

Yes, its QVC....

Re: I Hate Laserhip!!!

circles — Fri, 23 Oct 2015 19:59:55 GMT

@Krimpette wrote:
I've had a couple of recent deliveries by LaserShip. In all cases, they came in a white car with their logo on the side. But beyond that, they just throw the item on my little front porch and don't bother to ring the bell. Fortunately, most of my LaserShip items are from Amazon and they text me when an item has been delivered. Otherwise, I'd have to keep checking. They are definitely not my favorite carrier.

But having said that, I'm sure the drivers are following explicit instructions from their employer and are probably on a very tight rein as to delivery times. Hence, not even allowed to go ring the doorbell. (Just my guessing here.)

So its unimportant if the boxes sit out in all kinds of bad weather...or it could get stolen off the porch/landing...people could be out of town...I don't like that....

I think once everyone starts having this poor ship system...there will be many complaints...especially if any of the items i listed happens to them....

Re: I Hate Laserhip!!!

KYToby — Fri, 23 Oct 2015 20:01:48 GMT

Bad service is not exclusive to this service. Many people have had similar issues with other carriers -- including UPS, USPS, and Fed Ex.

The fact is that as people have more and more things delivered to their homes while demanding cheap shipping, services will cut corners. UPS has announced its rates are going up, and I would not be surprised if we see other services follow.

While we may not like how these services are handling our deliveries, unless we are willing to spnd money for good services, there will be no improviements. Like so many other things in life, people want five star service while paying cut-rate prices. Life just does not work like that.

Re: I Hate Laserhip!!!

millieshops — Fri, 23 Oct 2015 22:55:26 GMT

NBC news just did a story on package delivery - Last year UPS delivered 14 million packages every day and expects that number to be up 50% within a few years. They're overwhelmed for sure.

I never thought of some of the problems they mentioned - apartment houses that don't have storage room to hold the many packages from all their tenants and the same problem at some college dorms.

Makes me happy I don't want much this holiday season.

Re: I Hate Laserhip!!!

Tee4u — Fri, 23 Oct 2015 23:15:49 GMT

I had a lost package froms Kohl's and delivery service was Lasership in July. Kohl's refunded my money after weeks of invetigation. I am Auto-delivery for Bare Minerals kit and I noticed it is being delivered by Lasership. I am not happy!

Re: I Hate Laserhip!!!

jlkz — Sat, 24 Oct 2015 02:24:03 GMT

I reported Lasership to QVC CS last week: they delivered a Bruce Makowsky handbag in a plastic bag that had tears in it. The worst part: they went right by my large covered front porch with a little table by the door and left the package on the driveway by the garage door....in the RAIN.

the svc rep said they were new delivery service and this was not what they are paid to do. Wonder how long they'll be around.

Re: I Hate Laserhip!!!

CelticCrafter — Sat, 24 Oct 2015 11:14:19 GMT

I don't understand why these companies can't give you an option on delivery service, other than overnight or two day.

Price it accordingly and let the consumer decide who they want to deliver the packages.

Re: I Hate Laserhip!!!

Kindaglitzy — Sat, 24 Oct 2015 14:55:33 GMT

I do agree with the comment in this thread about people wanting five star delivery service and ship for free or at little cost. Frankly, I like UPS and don't mind paying for it. They deliver to my door, knock and yell out UPS. They do not leave packages in my condo unless person answers door to accept (security reasons). If no answer then UPS leaves note on door and package (except for very large ones) are delivered and accepted at condo management office. Unlike many places, our condo management office is not one stop drop for any carrier, they must first make an attempt at door. My condo Mgmt office accepts pkgs as a courtesy to the condo owners, not the carriers. When owner picks up at Mgmt office we must turn in notice left on door or in case of USPS notice they leave in our mail box, this provides a check that driver and carrier are following our condo policy. LaserShip has dropped at door and run, I even received one package on a Sunday. Starting last year, anything I want to purchase online I do before end of November because things get too hectic with keeping track of things in December and close to Christmas. Since Q has started using LaserShip I am being very cautious about ordering from them. Just my two cents on this ongoing shipping issue.

Re: I Hate Laserhip!!!

Kindaglitzy — Sat, 24 Oct 2015 15:37:59 GMT

CelticCrafter: I agree about providing the option for the purchaser to chose the ship method. Those of us willing to pay more for UPS or Priority Mail should be offered that option. After all original shipping is not refunded anyway ..,

Re: I Hate Laserhip!!!

sunshine45 — Sun, 25 Oct 2015 23:26:23 GMT

i prefer UPS......but i bet we will be seeing more of lasership.

the USPS rates will be going up in january, so be prepared.

New postage rates go into effect January 17, 2016

1-8 oz $2.60 (BIG change)
9 oz $3.30
10 oz $3.35
11 oz $3.40
12 oz $3.45
13 oz $3.50
14 oz $3.55
15 oz $3.60
15.999 oz $3.65

The rates listed below are FLAT rate meaning the cost is the same regardless of weight or distance.

Flat Rate Envelope (regular & legal) $6.45
Padded Flat Rate Envelope $6.80
Small Flat Rate Box $6.80
Medium Flat Rate Box $13.45
Large Flat Rate Box $18.75