topic Order Delay in Community Chat

Order Delay

Jessa9 — Thu, 24 Sep 2015 18:57:58 GMT

I ordered the Cuddles fleece sweater on Sept 14 thinking I would have it this weekend for a trip I am taking. I checked the order status and it has been in Lancaster for 3 days. I talked to customer service and received no answers. I live in Pittsburgh so it shouldn't take that long . I wish I had a choice of how to send it and I would never choose USPS I would go with UPS.

Re: Order Delay

Mactective — Thu, 24 Sep 2015 19:09:23 GMT

I'm so sorry. I've orderd things for a trip that arrived late - one or two days after I left. It's very frustrating. There is something really weird going on with shipping. Everything is coming unusually late.

Re: Order Delay

Plaid Pants2 — Thu, 24 Sep 2015 19:15:13 GMT

If it's imperative that I have something by a certain date, I'll pay extra for overnight or second day delivery.