topic Re: Dumb fedex smartpost tracking in Community Chat

Dumb fedex smartpost tracking

ccassaday — Fri, 18 Sep 2015 23:19:48 GMT

I don't know what forum to put this on so I will just stick it here. I have just seen the dumbest shipping of a item I ordered from Amazon ever. It was sipped out of a warehouse fedex smart post out of indianapolis Indiana. I live in Fort Wayne Indiana. It is about two hours north of Indianapolis Somehow my package shipped out of Indianapolis and went clear up to Michigan. Then it has to come back down to me. Really. They can't stop on there way to drop it off at the post office for delivery.

Re: Dumb fedex smartpost tracking

SharkE — Fri, 18 Sep 2015 23:29:25 GMT

I can top that . I ordered a DVD from Deep Discount. I live in amarillo, Tx it got as far as Dallas, Tx then, it took a turn to Chicago,Ill. ! I called in and said "what's up with that"? they tracked it and said it was left at somebody's doorstep and they would issue a new one.

People working nowdays don't care that's the problem. Nobody pays attention to their work just give it a flip. I couldn't had gotten by with nothing when I was young there were rules you did your job or got shown the door. Plain and simple.

Re: Dumb fedex smartpost tracking

Lacey Skye — Fri, 18 Sep 2015 23:42:07 GMT

I sent a package from Illinois last Fall to Phoenix via USPS Priority two-day mail. It went to Buffalo, NY, then to NJ, FL and a litte more than three weeks later finally was delivered to Phoenix.

Re: Dumb fedex smartpost tracking

sidsmom — Sat, 19 Sep 2015 00:08:20 GMT

All FedEx packages route through Kentucky, if I'm not mistaken. Even if you FedEx a package down the street (!), it would route through the main FedEx location in Kentucky, then be routed back.

Remember the massive snowstorm we had on the East coast around Christmas time? Kentucky had an ice storm. QVC customers complaining they wouldn't get their last-minute gifts in time? It could be sunny blue skies everywhere, but if Kentucky is out of commission, we're SOL. Bingo....that's why. Everyone was affected.

Re: Dumb fedex smartpost tracking

Snowpuppy — Sat, 19 Sep 2015 00:55:14 GMT

@ccassaday wrote:
I don't know what forum to put this on so I will just stick it here. I have just seen the dumbest shipping of a item I ordered from Amazon ever. It was sipped out of a warehouse fedex smart post out of indianapolis Indiana. I live in Fort Wayne Indiana. It is about two hours north of Indianapolis Somehow my package shipped out of Indianapolis and went clear up to Michigan. Then it has to come back down to me. Really. They can't stop on there way to drop it off at the post office for delivery.

I hate that shipping service, too.

It likely tracked thru Bellville, MI which is just west of Detroit's Metro airport. My tracking on a package from Macy's told me 10 days for delivery. Got here in 5. Then at 8am it said "delivered"....at 2:45 that afternoon. I'm done with Macy's.

Re: Dumb fedex smartpost tracking

SharkE — Sat, 19 Sep 2015 00:57:07 GMT

Wish I had a local Macy's wahhhhhhhhhhhh I miss them..........

Re: Dumb fedex smartpost tracking

ccassaday — Sat, 19 Sep 2015 02:38:02 GMT

Yep went to bellvue. Mi. I have never had a problem with smartpost. Always got my stuff quick. This surprised me.

Some of your tracking stories are funny.

Re: Dumb fedex smartpost tracking

Desertdi — Sat, 19 Sep 2015 02:58:23 GMT

@Lacey Skye wrote:
I sent a package from Illinois last Fall to Phoenix via USPS Priority two-day mail. It went to Buffalo, NY, then to NJ, FL and a litte more than three weeks later finally was delivered to Phoenix.

I live in PHX.........and it's a toss of the dice when we get anything......

Re: Dumb fedex smartpost tracking

Judaline — Sat, 19 Sep 2015 11:55:27 GMT

I call it dumbpost. And it's the dumbest move UPS ever made.

Re: Dumb fedex smartpost tracking

KYToby — Sat, 19 Sep 2015 12:00:39 GMT

After reading soe of the posts, it is nice to see people complain about things that are ultimately unimportant. It is also painfully obvious that people posting no little (to nothing0 about logistics.

Please stop acting as if these packages are all being shipped indiidually. It is not as if separate couriers are carrying each individual package. Packages are combined with thousands of others, shipped to central distribution facilities, sorted, and then sent back out. While this may seem counter-intuitive to many here, the fact is it is faster, more efficient, and cheaper.

And just to flarify something, all Fed Ex packages are not routed through Kentucky. Many UPS packages are as the UPS Worldport is located in Louisville. This is the largest UPS facility on the planet, and more than 98% of all international packages go through it, but even then, not all packages.

Why people persist in complaining about things like shipping routes makes no sense. The ultimate goal is to receive the item. How it gets there does not matter.

Re: Dumb fedex smartpost tracking

PINKdogWOOD — Sat, 19 Sep 2015 12:25:30 GMT

Problems with FedEx - and now qvc uses this shipper. Not sure why, doesn't UPS do good enough of a job? Oh wait, UPS begins the process and USPS ends it. This to me is utter ridiculousness.

Not to mention but I will, if you by chance NEED something, MUST have it in a real hurry, they charge more than the product is even worth just to get it in 2 days instead XXX amount of days. But then you've shelled out $15-20 to get it overnight when it really took 3-4 days - what's up with that?

BTW, I am STILL waiting for my two cuddle duds tsv to even BE shipped out to me yet if I'm SO tired of waiting for them, I cannot cancel them because why? They're still IN PROCESS - whatever this means. It'll be spring next year before they print a mailing label, shove the stuff in a plastic bag, seal it, and send them to me!!!! By then I won't need them, won't want them, heck thecy may not even fit me by then!!!!

Can you just PLEASE just choose a shipper and stick these things in the mail to me??? PLEASE????

Re: Dumb fedex smartpost tracking

KingstonsMom — Sat, 19 Sep 2015 12:36:29 GMT

@KYToby wrote:
After reading soe of the posts, it is nice to see people complain about things that are ultimately unimportant. It is also painfully obvious that people posting no little (to nothing0 about logistics.

Please stop acting as if these packages are all being shipped indiidually. It is not as if separate couriers are carrying each individual package. Packages are combined with thousands of others, shipped to central distribution facilities, sorted, and then sent back out. While this may seem counter-intuitive to many here, the fact is it is faster, more efficient, and cheaper.

And just to flarify something, all Fed Ex packages are not routed through Kentucky. Many UPS packages are as the UPS Worldport is located in Louisville. This is the largest UPS facility on the planet, and more than 98% of all international packages go through it, but even then, not all packages.

Why people persist in complaining about things like shipping routes makes no sense. The ultimate goal is to receive the item. How it gets there does not matter.

Kinda like you writing such a scolding post complaining about posts about something that is "ultimately unimportant" to you, huh?

"How it gets there does not matter", but if you're ordering for an occasion, WHEN it gets there certainly does.

BTW, spellcheck is your friend and it's just a click away.

Re: Dumb fedex smartpost tracking

Funloving — Sat, 19 Sep 2015 13:26:32 GMT

PinkDogwood (in part wrote)
Not to mention but I will, if you by chance NEED something, MUST have it in a real hurry, they charge more than the product is even worth just to get it in 2 days instead XXX amount of days. But then you've shelled out $15-20 to get it overnight when it really took 3-4 days - what's up with that?

BTW, I am STILL waiting for my two cuddle duds tsv to even BE shipped out to me yet if I'm SO tired of waiting for them, I cannot cancel them because why? They're still IN PROCESS - whatever this means.
___________________________

Orders and Returns are a barrel of monkeys around here!

After checking tracking... QVC has had my return (2 jackets @ $219.50 ea) in their warehouse for over 18 days, yet no "Return" status on my account because they hadn't gotten around to it yet.

Such a crock. I finally called as I find it absurd that processing a return would take going on 3 wks & counting.

I was told the status of my items wouldn't ever show up on my account as returned (even though I know that they are) since I had to call and *sniff, sniff* "bother a poor CS rep over such nonsense!" Shame on me! She had to manually expedite my refund, which took all of 2 minutes. It was explained 'they normally do it at warehouse'...

......the ol' "It isn't my job but I'll do it for you."

The icing on this cake is it ultimately cost $24.00 (shipping including original ship and return costs) to simply try these on.

Yippeee Skippy

They can take their nonchalant attitude & see how far that goes up against what little true customer service is left. Me? I'll be taking my clothing and shoe business to a brick and mortar where I can try it first.

HSN is WORLDS better with super fast returns.

This experience= a good reality check as to why I never buy clothes here.