topic Re: Credit Card Fraud in Community Chat

Credit Card Fraud

Charming1 — Tue, 15 Sep 2015 18:27:57 GMT

I received a fraud altert email last night from Chase. I have an Amazon Visa card with them for about 8 years now and use this card all the time and never had an issue.

I've been using a card with a chip for about the last 6 months and yesterday someone was trying to use my card info at Staples. I thought the cards with the chips were supposed to be safer!

I'm just glad Chase declined the Staples charge. Then I checked my account on line and there was a pending charge for SQ or SD Home Designs I think it was. Whatever it is Chase said it's in Calif.

I'm getting a new card now but still need to continue to monitor the old card on line for a while since more charges could show up.

Arrgh!!!

Re: Credit Card Fraud

KingstonsMom — Tue, 15 Sep 2015 18:26:51 GMT

UGH! I've been through this and it is such a PITA!

Sorry, you're having to deal with this!

Re: Credit Card Fraud

Lorik62 — Tue, 15 Sep 2015 18:31:21 GMT

I've been through this as well. I now have a Visa with the chip, however many places don't have the machines that take it yet. I check my online account almost daily now to be on the safe side.

Re: Credit Card Fraud

Nightowlz — Tue, 15 Sep 2015 18:41:19 GMT

I have been through this 3 times. The last time it happened I caught it right when it started. I had got online to look at something on my card statement & saw a few charges that I had no idea what they were. My card was cancelled & a new one issued. It's good to check you credit card accounts online several times a week plus keep tabs on your checking account. I check mine frequently.

Re: Credit Card Fraud

rosi red — Tue, 15 Sep 2015 18:51:12 GMT

Some years ago I applied for a credit card in my new married name.

Then we moved to another town, and I never heard from the credit card whether I qualified or not. I had a mail forward put in so I wasn't concerned.

Would you believe they sent the card in my old name to my old address. I had a mail forward put in, but since they put the card in my old name,it never got forwarded to me. Instead the mail carrier left it on top of a mailbox and someone got it and used it.

About 2 years later, I got a notice from some collection agency in the tune of over 6,000.00 in a town I was never in. The letter was addressed to my old name. I called them and told them that I never applied for a card in that name.

It took a year to clear my name. I told the collection agency to produce a signature of whovever used the card and they couldn't.

My credit score is 817 so everything is fine now.

Re: Credit Card Fraud

NoelSeven — Tue, 15 Sep 2015 18:53:59 GMT

I went through the same thing, imo Chase handled it well.

My daughter is going through the same thing RIGHT NOW with another bank and they are saying it's all up to her to deal with. SAY WHAT?

I suggested she get rid of her card for good and get one like mine where they take the responsibility.

ONE WAY IT'S DONE: I've heard this is often the way it goes. The name and card # is taken by those who make the cards, then they sell the info online. Mine was said to have been done that way.

Re: Credit Card Fraud

brii — Tue, 15 Sep 2015 18:56:35 GMT

It's such a pain.

The criminals are always one step ahead...

Re: Credit Card Fraud

Karnerblue — Tue, 15 Sep 2015 19:15:03 GMT

They should go back to the earlier days when you used to have to show other proof of identity. Really bad when the employees of the credit card company issuing the card can't be trusted.

Re: Credit Card Fraud

ChynnaBlue — Tue, 15 Sep 2015 19:23:40 GMT

@lmtep wrote:
They should go back to the earlier days when you used to have to show other proof of identity. Really bad when the employees of the credit card company issuing the card can't be trusted.

Some stores have that policy, but most do not. I always say "thank you for asking" when a clerk asks to see my ID. On the back of my card, I've written "Ask to show ID" instead of my signature, but I've never had a clerk even look at that note, much less look at it and ask for my ID.

Re: Credit Card Fraud

brii — Tue, 15 Sep 2015 19:25:26 GMT

Many times the clerks do not even handle your card. Customers just run it through themselves.

Re: Credit Card Fraud

June222 — Tue, 15 Sep 2015 19:31:15 GMT

I use CC's 99% of the time on line only ....one designated card only. I never use them physically in stores. I do carry the one designated card with me just in case of an emergency...but it never leaves my wallet. I wrap it in foil. I see people who's wallets are stuffed full of credit cards! Why would anyone need that many with them everyday? I use cash for almost all of my daily local purchases. I think people are too addicted to credit cards...leads to trouble.

Re: Credit Card Fraud

June222 — Tue, 15 Sep 2015 19:32:47 GMT

@brii wrote:
Many times the clerks do not even handle your card. Customers just run it through themselves

This is true.

Re: Credit Card Fraud

Charming1 — Tue, 15 Sep 2015 19:33:21 GMT

@brii wrote:
It's such a pain.

The criminals are always one step ahead...

It seems they always are....

Re: Credit Card Fraud

NoelSeven — Tue, 15 Sep 2015 19:33:57 GMT

@lmtep wrote:
They should go back to the earlier days when you used to have to show other proof of identity. Really bad when the employees of the credit card company issuing the card can't be trusted.

******************************

The fraudulent purchases are usually made online, no proof needed, just CC info.

Mine was hacked that way and so was my daughter's.

Re: Credit Card Fraud

Buck-i-Nana — Tue, 15 Sep 2015 19:35:12 GMT

I had card info stolen on a Visa a while ago, and my QVC account was hacked last year as well. I've gone in and set up every account I own to text me immediately on every transaction. Much better than just checking your account daily or even a couple of times a day. I'm sure Chase has that capability as well. If you get a notification and it's not you using your credit you can immediately contact them and stop it.

Re: Credit Card Fraud

Charming1 — Tue, 15 Sep 2015 19:35:52 GMT

@NoelSeven wrote:
I went through the same thing, imo Chase handled it well.

My daughter is going through the same thing RIGHT NOW with another bank and they are saying it's all up to her to deal with. SAY WHAT?

I suggested she get rid of her card for good and get one like mine where they take the responsibility.

ONE WAY IT'S DONE: I've heard this is often the way it goes. The name and card # is taken by those who make the cards, then they sell the info online. Mine was said to have been done that way.

You know I wonder if that's what happened to me since I recently received a new card with the chip and then not too long after this happened.

Re: Credit Card Fraud

brii — Tue, 15 Sep 2015 19:40:04 GMT

@Buck-i-Nana wrote:
I had card info stolen on a Visa a while ago, and my QVC account was hacked last year as well. I've gone in and set up every account I own to text me immediately on every transaction. Much better than just checking your account daily or even a couple of times a day. I'm sure Chase has that capability as well. If you get a notification and it's not you using your credit you can immediately contact them and stop it.

Buck, I remember when that happened to you. I made sure I set up text alerts on every card that we have.

I put a text alert on my kids' cards too.

It may not be 100%, but at least I know what's going on right away.

Re: Credit Card Fraud

Plaid Pants2 — Tue, 15 Sep 2015 19:49:57 GMT

Credit Card info can be stolen even when the card never leaves your possession.

It's called skimming.

The bad guys will purchase a device that can read credit card info, hide it in like a backpack or someplace, walk past you, and as they walk past, the device will pick up your credit card information.

That's how most people get their cards stolen.

At the credit card factory, computers and machines make your credit card.

Another machine puts in in to the envelope, seals it, and batches of them go out in to the mail.

Re: Credit Card Fraud

MissBonBon — Tue, 15 Sep 2015 19:52:50 GMT

I've always wondered how the credit card companies know that it is not you making a purchase at a particular store, especially if you shop at various stores. How can they tell?

Re: Credit Card Fraud

NoelSeven — Tue, 15 Sep 2015 19:57:28 GMT

@MissBonBon wrote:
I've always wondered how the credit card companies know that it is not you making a purchase at a particular store, especially if you shop at various stores. How can they tell?

***************************

Mine was from the Midwest, I live on the West coast, and it was for an unusual product ordered online.

My daughter's card had multiple purchases from a country in Europe and one from another state. They red-flag oddities like that.