topic Re: QVC MODERATORS in Community Chat

QVC MODERATORS

ShowMe — Sun, 09 Aug 2015 19:14:10 GMT

How much longer are we going to have to wait for the improvement of the background brightness and color of the print.....?????

Hope you are reading some of the threads on here where comments are continuously being made about this by others that do have eye problems.......

Also, we would like to have you all change the hours ago, minutes ago, and seconds ago to an actual time......like last post was made at 10:05 am...... This would be so much easier for us to read.

Also, one more thing......it would be nice if we didn't have to start out on a thread at the very beginning every time we want to post on a thread.

Posting on here isn't much of a pleasure anymore.....and many posters have left to go elsewhere.

Re: QVC MODERATORS

garmer — Sun, 09 Aug 2015 19:22:53 GMT

ShowMe, you can change the time of the posts to read actual (clock) time in your preferences. I think the default is "relative time" (something like that)uncheck that.

Re: QVC MODERATORS

biancardi — Sun, 09 Aug 2015 19:25:04 GMT

Also, one more thing......it would be nice if we didn't have to start out on a thread at the very beginning every time we want to post on a thread.

there is a reply button on every one's post, I just click on reply on any of them. Or maybe I am misunderstanding this?

Re: QVC MODERATORS

lovescats — Sun, 09 Aug 2015 19:25:54 GMT

I'm pretty sure you can change how the time shows under your settings but it's easier for me to do on a laptop than iPad.

Re: QVC MODERATORS

garmer — Sun, 09 Aug 2015 19:27:57 GMT

Also, if you click on the date/time of the last post, it will take you to that last post so you don't have to start at the beginning.

Re: QVC MODERATORS

Perkup — Sun, 09 Aug 2015 19:28:57 GMT

@ShowMe wrote:
How much longer are we going to have to wait for the improvement of the background brightness and color of the print.....?????

Hope you are reading some of the threads on here where comments are continuously being made about this by others that do have eye problems.......

I absolutely agree. I just had eye surgery last week and this bright background is making it almost impossible to visit the Board. The only way I can use it is with sunglasses, which I am wearing right now. If there is a good reason why this can't be changed, I wish one of the moderators would explain. Otherwise, can't we please do something about it, or at least acknowledge our concerns? Not demanding - just pleading!!

Also, can't we start the font sizes with the #2 instead of #1, which is almost too small for lots of us to read?

Re: QVC MODERATORS

Venezia — Sun, 09 Aug 2015 19:29:30 GMT

@ShowMe wrote:
How much longer are we going to have to wait for the improvement of the background brightness and color of the print.....?????

Hope you are reading some of the threads on here where comments are continuously being made about this by others that do have eye problems.......

Also, we would like to have you all change the hours ago, minutes ago, and seconds ago to an actual time......like last post was made at 10:05 am...... This would be so much easier for us to read.

Also, one more thing......it would be nice if we didn't have to start out on a thread at the very beginning every time we want to post on a thread.

Posting on here isn't much of a pleasure anymore.....and many posters have left to go elsewhere.

You have the choice on this already, as someone has said.

Under your ID, in the drop-down menu, choose "My Settings".

Under that choose "Preferences", then "Display".

On the right you'll see a whole list of settings. Scroll down until you see "Use Relative Dates" and uncheck that box.

Re: QVC MODERATORS

ShowMe — Sun, 09 Aug 2015 19:38:52 GMT

@garmer wrote:
ShowMe, you can change the time of the posts to read actual (clock) time in your preferences. I think the default is "relative time" (something like that)uncheck that.

Thanks gamer.....someone else told me how to do it on another thread, and it has been accomplished. That is much easier to keep track of the posts.

Re: QVC MODERATORS

ShowMe — Sun, 09 Aug 2015 19:40:25 GMT

@biancardi wrote:
Also, one more thing......it would be nice if we didn't have to start out on a thread at the very beginning every time we want to post on a thread. 
there is a reply button on every one's post, I just click on reply on any of them. Or maybe I am misunderstanding this?

Sorry, but I think you misunderstood......

Re: QVC MODERATORS

HisElk — Sun, 09 Aug 2015 19:47:50 GMT

Well, so far today, this is the 4th time I've had to sign in since I did this morning at 11 am. It does get tiring. Even if I just want to read, I cannot read the small print unless I sign in.

Then there's the issue of the jumping screen while it takes time to load.

Ugh.... I hope some of these changes are made soon. Never had those problems on the BB before this one.

Re: QVC MODERATORS

SHIRAZ — Sun, 09 Aug 2015 19:49:59 GMT

I believe many people are under the mistaken notion that the moderators are IT people. It is my understanding that the moderators are QVC employees who are users like us, but they have a higher security clearance that allows them to move/remove inappropriate posts. They can also communicate with posters having issues, and point out help topics. They can accumulate our suggestions and complaints and pass them on to the IT team, who will decide what they will and will not implement. Not sure, but the IT team is probably a 3rd party site that hosts the entire website. The moderators, as go-betweens really can't make promises as to when a feature will be operational, because it's not in their control.

(Moderators, feel free to correct me if I am way off base here.)

Re: QVC MODERATORS

ShowMe — Sun, 09 Aug 2015 19:50:31 GMT

Thanks so much for your helping me with some of the things I needed help with. I do have thbe new laptop with Windows 10, and now have a lot to learn. Got the HP Pavillion at Office Max.

And right now, I have my place full with chemo treatments, eye and ear problems from the chemo, and now having to learn a new computer and program. Have lots to learn.....

Re: QVC MODERATORS

garmer — Sun, 09 Aug 2015 19:51:33 GMT

Your'e welcome, ShowMe.

Re: QVC MODERATORS

ShowMe — Sun, 09 Aug 2015 19:55:57 GMT

@SHIRAZ wrote:
I believe many people are under the mistaken notion that the moderators are IT people. It is my understanding that the moderators are QVC employees who are users like us, but they have a higher security clearance that allows them to move/remove inappropriate posts. They can also communicate with posters having issues, and point out help topics. They can accumulate our suggestions and complaints and pass them on to the IT team, who will decide what they will and will not implement. Not sure, but the IT team is probably a 3rd party site that hosts the entire website. The moderators, as go-betweens really can't make promises as to when a feature will be operational, because it's not in their control.

(Moderators, feel free to correct me if I am way off base here.)

I understand everything you said.......but surely they have to report to someone when we make a request........I know they are not the "it" people, and they can't make promises to us, but surely they have someone they can relay this to......

We'll see if things improve here.

Re: QVC MODERATORS

biancardi — Sun, 09 Aug 2015 20:02:50 GMT

@ShowMe wrote:
@biancardi wrote:
Also, one more thing......it would be nice if we didn't have to start out on a thread at the very beginning every time we want to post on a thread. 
there is a reply button on every one's post, I just click on reply on any of them. Or maybe I am misunderstanding this?
Sorry, but I think you misunderstood......

can you clarify then? Because I never have to start out at the beginning a thread every time - if I have read it, it will take me to the last unread post. And every post made has a reply button that I can click on

I may have misunderstood, but I guess that is because I don't understand the complaint.

Re: QVC MODERATORS

biancardi — Sun, 09 Aug 2015 20:03:49 GMT

@SHIRAZ wrote:
I believe many people are under the mistaken notion that the moderators are IT people. It is my understanding that the moderators are QVC employees who are users like us, but they have a higher security clearance that allows them to move/remove inappropriate posts. They can also communicate with posters having issues, and point out help topics. They can accumulate our suggestions and complaints and pass them on to the IT team, who will decide what they will and will not implement. Not sure, but the IT team is probably a 3rd party site that hosts the entire website. The moderators, as go-betweens really can't make promises as to when a feature will be operational, because it's not in their control.

(Moderators, feel free to correct me if I am way off base here.)

I believe you are correct, as mods have stated in the Suggstion Box (where they do read and respond over there) that they will bring the issues to their IT staff.

Re: QVC MODERATORS

SHIRAZ — Sun, 09 Aug 2015 20:04:42 GMT

ShowMe, I agree, and I certainly support all of the threads asking for changes/suggestions. All we can do is keep making the requests, and I usually add my 2 cents to every thread about displays, emoticons, posting dates, etc. All we can do is be the squeaky wheel. I just wonder how many different sites the IT team is hosting, and I fear we are probably pretty far down on their priority list.

Re: QVC MODERATORS

biancardi — Sun, 09 Aug 2015 20:07:54 GMT

these are the settings I have - it marks the thread read everytime I open it, so it will bring me to the latest post

Re: QVC MODERATORS

ShowMe — Sun, 09 Aug 2015 20:10:29 GMT

@SHIRAZ wrote:
ShowMe, I agree, and I certainly support all of the threads asking for changes/suggestions. All we can do is keep making the requests, and I usually add my 2 cents to every thread about displays, emoticons, posting dates, etc. All we can do is be the squeaky wheel. I just wonder how many different sites the IT team is hosting, and I fear we are probably pretty far down on their priority list.

Agree with that......

Interesting that no one has come on here from the Q yet. Guess they don't know what to say that would be different than what they have already said.

Re: QVC MODERATORS

Kachina624 — Sun, 09 Aug 2015 22:34:37 GMT

Have you ladies tried adjusting the brightness on your computers? It may be set at a brightness level that too much for your eyes. I can even adjust it on my pad. I don't see that the Q boards are overly bright or are worse than any other website.