topic Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES in Community Chat

QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

boquet bonnie — Wed, 05 Aug 2015 18:22:06 GMT

For 2 years I have been trying to get UPS to understand my complaint about the filthy, dirty plastic bags of clothes that they deliver to me. UPS doesn't believe me & says it's not their fault. That's the reason I saved the bags (in a box in my cellar ) so that I could show them that it's not just one (1) random bag, but EVERY bag they deliver. But this is the first that I called it to QVC's attention. My fault there. I e-mailed QVC customer service & they also monitered this Message Forum on the subject. QVC answered me with a lovely phone call this morning & are contacting UPS about all of these customer complaints about the dirty bags. We do believe that it has to do with my southwest PA area UPS distribution hub & probably their belt system being filthy, if that's what is causing this dirty problem. FED EX must not use the same type of system or they are keeping it clean. Same with the U.S. Post Office. Neither one delivers filthy, dirty plastic bags to me. Thanks to all of you for your stories & thanks to QVC for their immediate response. Let's all hope something better comes from this.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Beth-QVC — Wed, 05 Aug 2015 18:25:03 GMT

This post has been removed by QVC because it is an attempt at moving the thread off topic.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

cowboy sam — Wed, 05 Aug 2015 18:29:29 GMT

Agree with Noel said.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Karnerblue — Wed, 05 Aug 2015 18:30:28 GMT

How can one expect to received packages in a pristine clean state? Look what they come in contact with. No, it's not pleasant, but you can just wipe them off with a damp paper towel. As long as the inside is not harmed, it's something most can deal with.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

lulu2 — Wed, 05 Aug 2015 18:41:01 GMT

@Karnerblue wrote:
How can one expect to received packages in a pristine clean state? Look what they come in contact with. No, it's not pleasant, but you can just wipe them off with a damp paper towel. As long as the inside is not harmed, it's something most can deal with.

I do expect pristine packages. I should not end up with dirty hands or have dirt rub off on my clothes when I pick up my packages. It only happens with packages delivered by UPS.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Hooty — Wed, 05 Aug 2015 18:41:17 GMT

@Karnerblue wrote:
How can one expect to received packages in a pristine clean state? Look what they come in contact with. No, it's not pleasant, but you can just wipe them off with a damp paper towel. As long as the inside is not harmed, it's something most can deal with.

I do not think the OP thinks she should have pristine clean bags, but I have received many of those filthy bags myself, some actually look like the UPS truck ran over them!!! Luckily I have never had one already open, but I did receive a box half opened and half taped where whoever at the Q shipping area was careless about taping the box! I notified the Q, luckily, the item was in a plastic bag and had not fallen out!!!

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Pearlee — Wed, 05 Aug 2015 18:41:24 GMT

Not sure why you started a new thread, rather than posting this as a followup on your first thread???? It's certainly relevant there, where many people had responded.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

boquet bonnie — Wed, 05 Aug 2015 18:51:11 GMT

My apologies Pearlee. I don't post very often & didn't realize my blunder. I have now re-posted this new comment on my previous (original) thread so that the original responders will know what has happened so far. Thank you for the little lesson.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Krimpette — Wed, 05 Aug 2015 18:52:00 GMT

I guess I'm more in line with Karmerblue. As long as the contents are not damaged (and arrive in pristine condition), it doesn't bother me much if the packaging is soiled. But maybe my packages haven't arrived in as bad a condition as the OP has described. I've never felt the need to open my packages outside. Hopefully, it will stay that way.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Anonymous — Wed, 05 Aug 2015 18:59:25 GMT

This post has been removed by QVC because of mocking statement

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

faeriemoon — Wed, 05 Aug 2015 19:01:21 GMT

@Boquet wrote:
My apologies Pearlee. I don't post very often & didn't realize my blunder. I have now re-posted this new comment on my previous (original) thread so that the original responders will know what has happened so far. Thank you for the little lesson.

I think it's a good thing you started another thread to let us know what came of your correspondence with the Q. It would have gotten lost in the other thread.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Karnerblue — Wed, 05 Aug 2015 19:18:21 GMT

A little dirt never hurt anyone.

When I was a young girl and went out to play, I always dressed in clean clothes and wore a wrist watch, while all the other kids were, well kids. I was small for my age, and I had a neighbor once tell me that getting dirty helps you grow (LOL).

One other thing I don't get is why you would save the packages for two years. Just don't get what your plan was.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

MyGirlsMom — Wed, 05 Aug 2015 19:23:21 GMT

OP, will you be sending QVC the two years worth of bags you've collected?

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

JustJazzmom — Wed, 05 Aug 2015 19:27:35 GMT

@MyGirlsMom wrote:
OP, will you be sending QVC the two years worth of bags you've collected?

Downsizing??

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

icezeus — Wed, 05 Aug 2015 19:29:46 GMT

I don't care how the bags arrive. As long, as my contents have not been damaged.

I don't understand the problem.

I toss the bags in the recycle bin, and wash my hands.

End of story.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

physicsnut — Thu, 06 Aug 2015 01:22:36 GMT

I have no problems with UPS.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

Chrystaltree2 — Thu, 06 Aug 2015 19:07:02 GMT

I hope they get the problem fixed. However, in all my 20 plus years as a QVC customer, I only experienced that one time and it was probably my fault. We were on an extended vacation and I foolishly ordered an item without thinking that we wouldn't be home when it arrived. UPS held the package for me for over two weeks and the bag was a filthy mess when the driver delivered it to me. The driver apologized profusely. I remember taking it out onto the balcony to open it up, I didn't want to get dirt on my carpet. The good part was the contents were fine.

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

goldensrbest — Thu, 06 Aug 2015 20:48:35 GMT

I did not reply to first thread, but now a second? Yes i have received very dirty bags, not sure where from right now, but what do you expect? I also have had some boxes in bad shape ,before,but everything was fine inside them,isn't that what matters?

Re: QVC'S PROMPT RESPONSE TO MY FILTHY, DIRTY BAGS OF CLOTHES

seaBreeze — Thu, 06 Aug 2015 20:58:09 GMT

I agree with the OP .... the other day, my DH set my newly delivered QVC plastic bag on my counter top, and I couldn't sanitized my counter enough knowing what that black, gritty "tire-mark" looking substance was on it.