topic Re: Use "HELP" & "SETTINGS" to navigate the new forums in Community Chat

Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Wed, 17 Jun 2015 21:34:15 GMT

We have a myriad of features we didn't have before, and probably too many to use when we first try out this new forum platform.

Here's a suggestion to make it a little easier and more understandable.

Take a look a the column on the left side of the screen. Below the listing of Forums & Blogs, etc., you'll see, under "Quick Links:"

Now and then, take a "tour" of "My Settings," "Edit My Preferences," and "Help" to become accustomed to all the options and explanations.

In "My Settings," make one change at a time, then go back and look at one forum or one thread to see how the change made a difference. (I've learned, in working with computers, that making more than one change at a time can be confusing.)

Note: when you select something like "Help," the sub-sections of that category will appear in the column on the left side of the page beneath the Forums & Blogs list. You can click on those sub-sections to navigate to that particular topic.

hth!

Re: Use "HELP" & "SETTINGS" to navigate the new forums

VioletEyes — Wed, 17 Jun 2015 21:38:51 GMT

dooBdoo, you should be paid for all the help you have given us during the transition!! Thanks so much for all that you have done to help all of us who are computer challenged. Good to see you here....

Re: Use "HELP" & "SETTINGS" to navigate the new forums

Brittany-QVC — Wed, 17 Jun 2015 21:40:42 GMT

This post has been removed by QVC. Post is unkind and confrontational.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Wed, 17 Jun 2015 21:43:12 GMT

@SoftRaindrops wrote:
dooBdoo, you should be paid for all the help you have given us during the transition!! Thanks so much for all that you have done to help all of us who are computer challenged. Good to see you here....

Hi, @VioletEyes!

Thanks, but really my contribution has been small. Just trying to add perhaps one suggestion at a time since there's so much to learn.

Several posters have been wonderfully helpful with numerous posts and threads. Since I can't list them all without inadvertantly leaving someone out, I'll just add a big "THANKS!" for everyone who's been devoting their valuable time to help out.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

tansy — Wed, 17 Jun 2015 23:25:16 GMT

dooBdoo? Do you have a work-around for the iPad to quote here?

I'm asking you because you taught me how to make paragraphs and how to make the font bigger on my iPad ☺️

Re: Use "HELP" & "SETTINGS" to navigate the new forums

Brittany-QVC — Wed, 17 Jun 2015 23:30:23 GMT

This post has been removed by QVC, along with the post this was in response to.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

MyShadowLove — Wed, 17 Jun 2015 23:34:14 GMT

Thanks so much, dooBdoo!...So many posters have been so very hepful during this change...It is all beginning to come together very nicely!

Re: Use "HELP" & "SETTINGS" to navigate the new forums

Burnsite — Wed, 17 Jun 2015 23:40:08 GMT

Just to say that DooBdoo's posts have been very helpful to me, and very quick in working.

I am sure there will eventually be an available "Frequently Asked Questions" section, but there isn't one yet.

Many posters have offered advice and I have found all of it useful! Thanks so much.

The site is so counterintutive that twice I thought DooB's instructions didn't work and then saw that they did work but there was some little detail I had missed. Once I had my settings correctly, thanks to Chickenbutt and others, I had one or two other issues, both of which DooBdoo clarified. Very grateful to them, and to anyone else whose name I've forgotten, who offered advice on Day 1 and Day 2.

Adjusted for personal preferences, the display is really very similar and do-able. With the creation of the Gamers page, my only real objection was answered, so I also thank the QVC folks for listening.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

RinaRina — Wed, 17 Jun 2015 23:49:57 GMT

The OLD forum was user friendly. You didn't need "help". Help? To navigate a chat forum? WHY? Because this one is so poorly designed? FORGET IT!

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Thu, 18 Jun 2015 01:31:27 GMT

@SharkE, To "Unfloat" while you have that thread open look to the right of the REPLY (above the original post in a thread) and you can select "Unfloat This Topic."

I've been copying and pasting (Mac, with Firefox) by highlighting text (here and on other sites), clicking the command key (might be the control key on other devices) plus the C key to copy and the command key (might be the control key on other devices) plus the V key to paste.

@tansy, I haven't tried my iPad here yet, so I'm not sure how they're working... though I see a lot of complaints so it appears their functionality is limited. Which is nonsense.

@everyone! Thanks for all the comments! I appreciate the kind words, so my gratitude to you. At the same time I understand the frustration. We just have to try and work what's been handed to us, report problems and concerns, hope the PTB will listen and make improvements, and try to help each other in the meantime.

(edited to reference the correct key, "command key")

Re: Use "HELP" & "SETTINGS" to navigate the new forums

SharkE — Thu, 18 Jun 2015 00:31:17 GMT

thank you !

Re: Use "HELP" & "SETTINGS" to navigate the new forums

gardensla — Thu, 18 Jun 2015 01:01:23 GMT

@dooBdoo wrote:

@SharkE, To "Unfloat" while you have that thread open look to the right of the REPLY (above the original post in a thread) and you can select "Unfloat This Topic."

I've been copying and pasting (Mac, with Firefox) by highlighting text (here and on other sites), clicking the option key (might be the control key on other devices) plus the C key to copy and the option key (might be the control key on other devices) plus the V key to paste.

@tansy, I haven't tried my iPad here yet, so I'm not sure how they're working... though I see a lot of complaints so it appears their functionality is limited. Which is nonsense.

@everyone! Thanks for all the comments! I appreciate the kind words, so my gratitude to you. At the same time I understand the frustration. We just have to try and work what's been handed to us, report problems and concerns, hope the PTB will listen and make improvements, and try to help each other in the meantime.

I'm using a Mac and Chrome and I tried the instructions you gave to cut and paste without success. I think I'm about ready to walk away for awhile.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Thu, 18 Jun 2015 01:32:41 GMT

@gardensla, I'm sorry it's not working. I need to correct and edit my post, though. (red face) I think it's usually called the "command" key on the Mac. The one with an apple, or "cmd," or the quad squiggle on some devices, just to the left of the space bar. Does that help?

Re: Use "HELP" & "SETTINGS" to navigate the new forums

NickNack1 — Thu, 18 Jun 2015 01:33:45 GMT

@dooBdoo wrote:

@gardensla, I'm sorry it's not working. I need to correct and edit my post, though. (red face) I think it's usually called the "command" key on the Mac. The one with an apple on some devices, just to the left of the space bar. Does that help?

It is the Command key on a Mac, but you can't copy and paste on here from a Mac. You can, however, post pictures from your Photos instead of going through Photo Bucket, which is great.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Thu, 18 Jun 2015 01:36:59 GMT

NickNack1 wrote:
dooBdoo wrote:

@gardensla, I'm sorry it's not working. I need to correct and edit my post, though. (red face) I think it's usually called the "command" key on the Mac. The one with an apple on some devices, just to the left of the space bar. Does that help?

It is the Command key on a Mac, but you can't copy and paste on here from a Mac. You can, however, post pictures from your Photos instead of going through Photo Bucket, which is great.

@NickNack1, as I said I've been copying and pasting text here with my Mac since the first day of the new forums and it's worked with no problem. I can't comment on photos, since I'm not a fan of posting images (no offense to those who do, just not my preference and some of them trigger my migraines).

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Thu, 18 Jun 2015 01:40:16 GMT

I'm wondering if those with Macs having problems with copy and paste might be encountering interference by a browser addon/extension? Or perhaps a problem with Java (I keep Java disabled).

(I have a feeling you've done this, but also deleting cookies, cache, etc., closing and relaunching the browser. And checking to see the browser and OS X is up-to-date.)

Just trying to brainstorm.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Thu, 18 Jun 2015 03:44:51 GMT

Hi, @Toppers Great to see you!

I think everyone's been civil, and just venting some natural frustration over seeing such a big change all at once.

I believe there's a misunderstanding about the moderation. There are a couple of threads about the Standards for Participation -- the standards haven't changed, and the attempt to clarify the existing standards (which is what I think you're referring to) turned out a wee bit clumsy and difficult to decipher.

For me, it's good to wait and see how the forums are moderated. Personally, I don't think there will be a big change. But time will certainly tell.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

Toppers — Thu, 18 Jun 2015 03:50:18 GMT

It's nice seeing you too, dooBdoo.

The standards that I am referring to are the updated ones, under the "Welcome Get Started" Forum. I think that they are perhaps more defined than the older ones now, and I think that these are the ones that the moderators are now referring to, when they are going by the Standards, from what I understand.

Anyway, I am just waiting to see what unfolds with this forum, regarding all of the bugs here. It loads slowly on my computer, and I have a pretty fast high-speed internet connection, too, and I keep everything cleaned up and up-to-date on my computer, so I know it is here, and not anything on my end.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

dooBdoo — Thu, 18 Jun 2015 04:53:29 GMT

northernlights wrote:
It's nice seeing you too, dooBdoo.

The standards that I am referring to are the updated ones, under the "Welcome Get Started" Forum. I think that they are perhaps more defined than the older ones now, and I think that these are the ones that the moderators are now referring to, when they are going by the Standards, from what I understand.

Anyway, I am just waiting to see what unfolds with this forum, regarding all of the bugs here. It loads slowly on my computer, and I have a pretty fast high-speed internet connection, too, and I keep everything cleaned up and up-to-date on my computer, so I know it is here, and not anything on my end.

You might want to take a look at the reponses to this thread:

Please Explain 'Controversial Topics' from 'Community Guidelines'

(link goes to: http://community.qvc.com/t5/Community-Chat/Please-Explain-Controversial-Topics-from-Community-Guidelines/td-p/1868729)

There's a discussion there about the interpretations. The "Community Guidelines" basically refers us back to the old Standards for Participation, and those are the same.

We shall see. So far, I don't see any difference in moderation other than the occasional comments by moderators.

I'm sorry the forum loads slowly for you -- I have high-speed internet, too, and so far the forums load very quickly. Fingers crossed, so far so good.

Re: Use "HELP" & "SETTINGS" to navigate the new forums

deja vu — Thu, 18 Jun 2015 04:39:23 GMT

Thx for another good tip. Things seem to be getting a little better each day !