topic Easy Pay on Easy Pay Day.... in Community Chat

Easy Pay on Easy Pay Day....

forrestwolf — Tue, 17 Mar 2015 00:57:30 GMT

forrestwolf6480 PostsJoined 6/20/2010Deep in South Georgia

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I did buy several things, and I have the credit, and money to pay for what I bought, so I am not in any trouble with paying for anything........HOWEVER.....I purchased the Bobby Chez smash burgers on auto delivery, for just in case I like them, as I usually buy the KC Steak Burgers, 8 oz, when on easy pay, and just had the last delivery, and have read such good comments.....and the bad....but took the leap of faith, with the understanding I could cancel if I did not like them.......David said on his show...watch the video....Order the larger amount and lock in your easy pay on auto delivery.....SO, I did....When I first went to order, it would not give me the 4 pay easy pay....so talked with Live Chat, that could not help me, as they could not convert to the 4 pay, then called CS, and they told me to order, and then they could edit my easy pay to 4 pay...Did that....Then they charged me with one order of 4 easy pay, AND the full amount on 1 pay....called and emailed again, and they credited me back with the non easy pay order, and then informed me that I could not get any of the additional orders on the easy pay, as although I ordered the auto delivery on easy pay, they would only honor the easy pay for the first order..... Is this a new policy that auto delivery on easy pay is not an option any longer....only on the first order????? That does not seem fair, since David....The demi idol himself, said to take advantage of the lock in easy pay for auto delivery....Who is wrong here????? How would you have taken it????

Re: Easy Pay on Easy Pay Day....

betteb — Tue, 17 Mar 2015 01:30:53 GMT

Yes they usually do that on EP days. Sometimes, if a particular product is on EP, they will extend it throughout the AD, but I see complaints every time they do an everything on EP day, about only the first shipment on EP.

Have you every tried Omaha Steaks? I like their stuff better than KC. They have a 8oz Gourmet Steak Burger and my favorite burger is their Brisket Burger. Yummy..

Re: Easy Pay on Easy Pay Day....

GCR18 — Tue, 17 Mar 2015 01:42:07 GMT

I am guessing it had something to do with the trouble you had placing your order. I would call back and talk to a different rep.

Re: Easy Pay on Easy Pay Day....

DJs mom — Tue, 17 Mar 2015 15:29:22 GMT

When there is a easy pay day you only get easy pay on the initial order, not on the subsequent auto-deliveries. If an item is on easy pay on its own (not an easy pay day across the board) then you will get easy pay on your auto-deliveries. I know this b/c I ordered an auto delivery on an easy pay day in the past and the subsequent deliveries were charged in full to my account. When I called CS, they explained the plicy regarding easy pay days and auto deliveries.