topic Re: spending drastically less with QVC... in Community Chat

spending drastically less with QVC...

3threecats — Sun, 01 Mar 2015 22:43:42 GMT

with their new return policy of not refunding shipping charges. I've shopped for 20 years with them, but it's time for me to move on. Too expensive to return clothing when sizing is inconsistent.

Re: spending drastically less with QVC...

Plaid Pants — Sun, 01 Mar 2015 22:48:47 GMT

You're not the only one.

Re: spending drastically less with QVC...

traveler — Sun, 01 Mar 2015 23:02:58 GMT

Rising product prices AND off shore shipping rates means no sales.

Re: spending drastically less with QVC...

jessa — Sun, 01 Mar 2015 23:09:06 GMT

Same here OP.

Re: spending drastically less with QVC...

Lotus — Sun, 01 Mar 2015 23:16:29 GMT

I don't think they ever refunded the shipping charges.....unless you called CS first to complain about a problem or issue.....then shipping would be refunded AND they paid the postage back.

That's changed?

Re: spending drastically less with QVC...

Kachina624 — Mon, 02 Mar 2015 00:22:58 GMT

They've always refunded the original shipping if you returned an item within 30 days. They will not be doing that now.

Re: spending drastically less with QVC...

arrabella — Mon, 02 Mar 2015 00:29:18 GMT

Have some skin care items on auto-delivery. Other than that, I’m done! Too many other online places to shop with where I don’t have to pay for trying on things that don’t fit and have to return.

Re: spending drastically less with QVC...

AuntG — Mon, 02 Mar 2015 00:42:03 GMT

The one thing I won't buy now is shoes because it is so easy for sizing to vary. I'm not so worried about the need to return clothes--now it is just the high cost of clothing that keeps me from ordering.

Re: spending drastically less with QVC...

Allegheny — Mon, 02 Mar 2015 01:54:02 GMT

For me, purchasing from QVC has been shrinking annually for the past ten years. I am at the point in my life (retired) that my need for make up, clothing, shoes, jewelry, etc. has diminished. I am now on a mission to declutter and downsize my possessions. If I want or need something new to wear I would rather go to a B&M store to try it on before I purchase and most times I can something of a better quality on sale.

Occasionally I still may purchase something for gardening or the house, but again I pretty much have amassed everything I need.

Re: spending drastically less with QVC...

Surfnturf — Mon, 02 Mar 2015 02:08:03 GMT

There are a few things I will continue to buy, but not many. There are too many online retailers that offer rock bottom prices and free shipping. I've read some posts claiming they raised their prices to compensate for lower shipping, but don't know yet if it's true.

Re: spending drastically less with QVC...

melfie — Mon, 02 Mar 2015 03:42:21 GMT

I want to return a top I purchased and want to pay return postage myself. Where do I send the item?

Re: spending drastically less with QVC...

sassenach1 — Mon, 02 Mar 2015 03:56:08 GMT

Here's my take: QVC has made their S&H charges part of their budgeted revenue for years. It has been a profitable line item. Competition did not matter to them.

There must be two contingents within the company: get rid of S&H and increase sales or keep S&H. They could not agree, thus: the $3 shipping on some items and no return shipping refund. How ridiculous.

Still the elephant in the room and now it is really a strange color.

Because, the competitive market place still beats them hands-down in S&H, speed of shipping and price.

Amazon, Nordstrom, HSN, Evine, Bloomingdale's, The Grommet, Macy's and more - I buy from all these websites and their S&H is usually free, super-fast or both. All outstanding service.

I only buy from QVC what I can not get other places and if I REALLY love it. I used to buy tons and tons.

Re: spending drastically less with QVC...

Puzzle Piece — Mon, 02 Mar 2015 04:02:19 GMT

I've stopped because I don't care for the items they offer.

Re: spending drastically less with QVC...

Shorty2U — Mon, 02 Mar 2015 09:23:09 GMT

You and me both. I hardly watch anymore, but I couldn't sleep one night and was up late flipping channels. I couldn't get over the prices of clothing. I can buy clothing here for half OR LESS the prices Q is charging.

Re: spending drastically less with QVC...

sylviahomeatlast — Mon, 02 Mar 2015 09:58:52 GMT

For me, it isn't so much the cost of the items, but the fact that the offerings are so boring. ...and like it was stated up thread, free shipping, free returns, excellent service at these other shopping venues in addition to new and fun merchandise makes it more likely I shop at other places. And I'm well aware that the free perks are built into the pricing. It's convenient and worth it to me.

Re: spending drastically less with QVC...

spabar — Mon, 02 Mar 2015 11:10:13 GMT

On 3/1/2015 melfie said:
I want to return a top I purchased and want to pay return postage myself. Where do I send the item?

Return Addresses:

Jewelry
QVC, Inc.
Jewelry Returns
1365 Enterprise Drive
Eagleville, PA 19415

Beauty, Apparel & Accessories (such as shoes and handbags)
QVC, Inc.
Returns Department
1000 Stony Battery Road
Lancaster, PA 17601

Hard Goods (such as home, electronics & kitchen products)
QVC, Inc.
Returns Department
100 QVC Boulevard
Rocky Mount, NC 27815

Re: spending drastically less with QVC...

Hayfield — Mon, 02 Mar 2015 15:43:15 GMT

I'll still purchase from QVC but not as much as before. I have to think twice, maybe three times before I order. I'm probably done clothes shopping, the prices are too high. I can go to a B&M store when there's a sale and do so much better.

Re: spending drastically less with QVC...

croemer — Mon, 02 Mar 2015 17:04:45 GMT

On 3/1/2015 arrabella said:
Have some skin care items on auto-delivery. Other than that, I’m done! Too many other online places to shop with where I don’t have to pay for trying on things that don’t fit and have to return.

Same here arrabella, I agree. My WEN a few MU items and rarely a piece of jewelry and I too used to buy a lot here.

Re: spending drastically less with QVC...

Lucibee — Mon, 02 Mar 2015 17:18:58 GMT

I buy a few household products. Sometimes they have some good deals on make up. I have a great Denim & Co fleece jacket that I bought years ago that is still going strong.

Re: spending drastically less with QVC...

Tinkrbl44 — Mon, 02 Mar 2015 17:30:42 GMT

On 3/1/2015 Sassenach1 said:
Here's my take: QVC has made their S&H charges part of their budgeted revenue for years. It has been a profitable line item. Competition did not matter to them.

There must be two contingents within the company: get rid of S&H and increase sales or keep S&H. They could not agree, thus: the $3 shipping on some items and no return shipping refund. How ridiculous.

Still the elephant in the room and now it is really a strange color.

Because, the competitive market place still beats them hands-down in S&H, speed of shipping and price.

Amazon, Nordstrom, HSN, Evine, Bloomingdale's, The Grommet, Macy's and more - I buy from all these websites and their S&H is usually free, super-fast or both. All outstanding service.

I only buy from QVC what I can not get other places and if I REALLY love it. I used to buy tons and tons.

Funny line !!