https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682704#M582917 <P>If you returned defective items, then no charge, but if not, then there should have been a charge, unless that has changed, but I doubt it.</P> Thu, 12 Feb 2015 08:43:51 GMT mousiegirl 2015-02-12T08:43:51Z https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682694#M582909 <P>2 items I returned gave me the entire refund and no charge even for return shopping ( I did use their labels). Another item I returned charged me the return shipping. Is there any rule to this-according the the old standards? I know it is about to change. Thanks. None were defective.</P> Wed, 11 Feb 2015 04:13:29 GMT https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682694#M582909 kjae 2015-02-11T04:13:29Z https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682699#M582913 Sounds like they made an error. If you used the q return label and it wasn't defective, you shouldn't have received a full refund. Thu, 12 Feb 2015 05:06:00 GMT https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682699#M582913 GCR18 2015-02-12T05:06:00Z https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682704#M582917 <P>If you returned defective items, then no charge, but if not, then there should have been a charge, unless that has changed, but I doubt it.</P> Thu, 12 Feb 2015 08:43:51 GMT https://community.qvc.com/t5/Community-Chat/Shippijng-refunds-on-returns/m-p/1682704#M582917 mousiegirl 2015-02-12T08:43:51Z