topic Re: Keurig Platinum B70 - pump not working, and water reservoir ?? in Community Chat

Keurig Platinum B70 - pump not working, and water reservoir ??

RainyDayGal — Sat, 17 Jan 2015 21:51:38 GMT

We have a replacement one that we got from Keurig maybe 5 years ago (it replaced the one from Q that just completely up and died after a year).

This may seem like a stupid question, but does the water reservoir come off? I don't think it does, and I've never tried, but it does seem to be permanently attached. I was hoping to remove it to try something I'd seen in a video to see if I can get the pump going. The last thing I want to do is contact Keurig and spend 30 minutes on the phone.

Fortunately, we have a personal brewer that we take on vacation that we can use, but I don't want to keep using it because we drink a lot of coffee.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

WenGirl42 — Sun, 18 Jan 2015 00:18:18 GMT

I have a different model with a removable reservoir, but if I were you I would try to remove it gently. Take the top off and see if you can wiggle the reservoir out of its base (assuming it looks like it's separate from the side of the machine)? I did find this brewer on amazon, and the description indicates that it is removable. FWTW!

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

RainyDayGal — Sun, 18 Jan 2015 04:38:29 GMT

Both my husband and I tried removing it and no go, it won't budge. I remember thinking it was slightly different than the original B70 we bought. It would seem odd that it doesn't remove, but it sure is looking like it doesn't.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

WenGirl42 — Sun, 18 Jan 2015 04:55:03 GMT

If you've never removed it in 5 years, that might make it difficult. Found the manual online...does this help? http://www.manualslib.com/manual/287337/Keurig-Platinum-B70.html?page=5#manual

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

RainyDayGal — Sun, 18 Jan 2015 05:33:52 GMT

I found the manual at Keurig. What's different about the one we have now and the one that we got from Q is the filter is different. It doesn't take those little filter things. The models do look the same for the most part, but the filter and reservoir are different. Arrrggggh! We'll either figure it out or throw it out.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

RainyDayGal — Sun, 18 Jan 2015 05:41:53 GMT

Well I feel stupid. LOL It finally came out. I don't know if we can fix the pump thing but we're going to try.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

WenGirl42 — Sun, 18 Jan 2015 06:11:56 GMT

I'm just glad you figured it out! I hope your fix works

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

RainyDayGal — Sun, 18 Jan 2015 06:52:52 GMT

No luck. I think we're just going to buy a new one. It's the most used appliances in this house so I really don't mind, just sad that this one croaked. The pump just will not work.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

WenGirl42 — Sun, 18 Jan 2015 16:21:43 GMT

I'm sorry :/ Ours is the most used appliance too, and I'm not looking forward to that day...

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

Sunshine Kate — Sun, 18 Jan 2015 16:29:32 GMT

Do you clean it regularly with vinegar? Maybe try cleaning, then removing the reservoir.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

WenGirl42 — Sun, 18 Jan 2015 16:31:36 GMT

On 1/18/2015 Sunshine Kate said:
Do you clean it regularly with vinegar? Maybe try cleaning, then removing the reservoir.

She did get the reservoir off finally Pump isn't pumping though, so the vinegar won't go through the machine.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

Sunshine Kate — Sun, 18 Jan 2015 16:35:23 GMT

On 1/18/2015 WenGirl42 said:
On 1/18/2015 Sunshine Kate said:
Do you clean it regularly with vinegar? Maybe try cleaning, then removing the reservoir.

She did get the reservoir off finally Pump isn't pumping though, so the vinegar won't go through the machine.

Duh, I should have thought of that.

Re: Keurig Platinum B70 - pump not working, and water reservoir ??

everly — Sun, 18 Jan 2015 16:43:53 GMT

Has anyone had a problem with your beverage tasting like plastic?