topic Re: Any others having problems logging in on ipad? in Community Chat

Any others having problems logging in on ipad?

makeup addict — Wed, 07 Jan 2015 00:35:23 GMT

I can logon with my PC, however, when I try to log on with my ipad, it loops me to create a new profile. If I click that I've ordered with QVC before, it takes me back to the logon screen.

Ipad was working Sunday with no problems. Is it just me???

Help!!

Re: Any others having problems logging in on ipad?

sylviahomeatlast — Wed, 07 Jan 2015 00:37:46 GMT

mine has been switching to a server that doesn't work. I have to adjust my settings frequently.

Re: Any others having problems logging in on ipad?

makeup addict — Wed, 07 Jan 2015 01:33:26 GMT

Thanks.

Well this is saving me money. I can't log in to place an order.

Wish Q was more ipad friendly.

Re: Any others having problems logging in on ipad?

gidgetgh — Wed, 07 Jan 2015 01:35:12 GMT

I just logged in fine on my iPad.

Re: Any others having problems logging in on ipad?

Kachina624 — Wed, 07 Jan 2015 01:35:47 GMT

I've had no problem.

Re: Any others having problems logging in on ipad?

makeup addict — Wed, 07 Jan 2015 01:42:49 GMT

Thanks. I'm going to clear some cookies and check my settings. Hopefully you will see my small print soon!

Re: Any others having problems logging in on ipad?

dooBdoo — Wed, 07 Jan 2015 01:47:14 GMT

No problem with my iPad. This website makes frequent unannounced changes, and if you haven't cleared cookies, etc., you'll start seeing more than the usual glitches.

Be sure to do this on a regular basis:

Go into "Settings."

Select "Safari."

Tap on "Clear History and Website Data."

You'll see a pop-up window to verify.

Tap on the word "Clear."

Also, be sure you've installed the latest iOS version, 8.1.2.

hth!

(oops! I see makeup addict responded while I was slowly typing... Hope your problem is solved!)

Re: Any others having problems logging in on ipad?

makeup addict — Wed, 07 Jan 2015 04:57:18 GMT

Thanks. It still didn't work so I did a QVC chat and they worked their magic!! Thumbs up for the tech team!