https://community.qvc.com/t5/Community-Chat/HomeGoods-Questionable-business-practices/m-p/119481#M53933 <P>So this happened today at my Home Goods store. </P> <P>I've been looking for a couple of small upholstered sort of ottomans/stools to pull out when I need some extra seating in the living room.</P> <P>Found a perfect little round thing at Home Goods. It had a green sale label on it at $49.99 and a white label with a barcode at $59.99. I think this is how they usually advertise their specials and sale prices.</P> <P>Got to the register and the SA took a scissor and cut the green $49.99 tag off and stuck in a drawer. She did this very fast. Then she scanned the $59.99 and it came up $59.99 of course. I asked her to show me the green tag she had just cut off and put in the drawer. And then I pointed out that the price is $49.99. She started telling me that they made a mistake and the item is clearly $59.99.</P> <P>I informed her then that there are Consumer Protections Laws in allmost all states, I believe, that clearly state that if an item is mismarked or has multiple prices on it, it must be sold at the lowest price. Then I asked her to call a manager.</P> <P>He was also uncooperative until I mentioned the law again and then he agreed to $49.99 but said I would be unable to return the item. The nerve!!! To add insult to their stupidity she then rang the stool up at $49.00 and then she wrote AS IS on the receipt.</P> <P>Stand your ground and watch your price tags and how they are ringing you up.</P> <P>I just check on-line and one of the recent complaints is exactly what happened to me here. Unfortunately that customer allowed themselves to be bullied by Home Goods.</P> <P>catlvr</P> Tue, 04 Oct 2011 23:39:50 GMT catlvr 2011-10-04T23:39:50Z https://community.qvc.com/t5/Community-Chat/HomeGoods-Questionable-business-practices/m-p/119481#M53933 <P>So this happened today at my Home Goods store. </P> <P>I've been looking for a couple of small upholstered sort of ottomans/stools to pull out when I need some extra seating in the living room.</P> <P>Found a perfect little round thing at Home Goods. It had a green sale label on it at $49.99 and a white label with a barcode at $59.99. I think this is how they usually advertise their specials and sale prices.</P> <P>Got to the register and the SA took a scissor and cut the green $49.99 tag off and stuck in a drawer. She did this very fast. Then she scanned the $59.99 and it came up $59.99 of course. I asked her to show me the green tag she had just cut off and put in the drawer. And then I pointed out that the price is $49.99. She started telling me that they made a mistake and the item is clearly $59.99.</P> <P>I informed her then that there are Consumer Protections Laws in allmost all states, I believe, that clearly state that if an item is mismarked or has multiple prices on it, it must be sold at the lowest price. Then I asked her to call a manager.</P> <P>He was also uncooperative until I mentioned the law again and then he agreed to $49.99 but said I would be unable to return the item. The nerve!!! To add insult to their stupidity she then rang the stool up at $49.00 and then she wrote AS IS on the receipt.</P> <P>Stand your ground and watch your price tags and how they are ringing you up.</P> <P>I just check on-line and one of the recent complaints is exactly what happened to me here. Unfortunately that customer allowed themselves to be bullied by Home Goods.</P> <P>catlvr</P> Tue, 04 Oct 2011 23:39:50 GMT https://community.qvc.com/t5/Community-Chat/HomeGoods-Questionable-business-practices/m-p/119481#M53933 catlvr 2011-10-04T23:39:50Z