topic Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!! in Community Chat

TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

littlebugg — Wed, 10 Sep 2014 16:20:52 GMT

If Qvc only wants to post positive reviews, why bother? I will NOT waste my time any longer posting any kind of review.

Especially my review of my new Keurig 2.0!!!

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

Ibby114 — Wed, 10 Sep 2014 16:33:55 GMT

If you mention any customer service related issues (even alluding to that) they won't post the review. What did you say?

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

HonnyBrown — Wed, 10 Sep 2014 16:36:16 GMT

A lot of sites are like that.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

littlebugg — Wed, 10 Sep 2014 16:37:42 GMT

I thought it was a shame that the hosts of the new Keurig did not mention you could not use your old k cups. And I was returning mine.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

chickenbutt — Wed, 10 Sep 2014 16:40:06 GMT

I've had numerous negative reviews posted. But one thing here is that they have pretty strict rules about what you say. It needs to just be factual and I don't even think you can compare it to other things.

OTOH, they post a lot of the most ridiculous reviews I've seen anywhere, including many where the people don't even own the item. So it might just be a bit of a crapshoot.

You can re-try, leaving out anything that was against their guidelines. I had one rejected a long time ago and I re-did it. At that time they would send you an email telling you why it was rejected. I don't know if they still do that. It WAS my fault, in that case, that they rejected the first one.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

willdob3 — Wed, 10 Sep 2014 16:40:29 GMT

You might want to try rewording it & also read the rules/suggestions for posting reviews. Sometimes it is just the way the review is stated that is the problem. I reviewed something one time & it was rejected. I restated it & the review was posted.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

Ibby114 — Wed, 10 Sep 2014 17:01:31 GMT

On 9/10/2014 littlebugg said:
I thought it was a shame that the hosts of the new Keurig did not mention you could not use your old k cups. And I was returning mine.

Mentioning this is probably something that would reject the review- since it's referencing a prior model Keurig. Reword the comments to mention only the Keurig you bought.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

debic — Wed, 10 Sep 2014 17:01:46 GMT

On 9/10/2014 littlebugg said:
I thought it was a shame that the hosts of the new Keurig did not mention you could not use your old k cups. And I was returning mine.

That's a lot of baloney. She mentions it at least 3 times that I noticed. You might want to watch it again.

It's not really what you say, it's how you say it.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

ValuSkr — Wed, 10 Sep 2014 17:42:26 GMT

Do they post your positive reviews?

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

Moonchilde — Sun, 12 Oct 2014 02:01:10 GMT

On 9/10/2014 littlebugg said:
I thought it was a shame that the hosts of the new Keurig did not mention you could not use your old k cups. And I was returning mine.

I'm sure they wouldn't like you mentioning what the host did or didn't do in the presentation. That has nothing to do with product function.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

KYToby — Sun, 12 Oct 2014 02:59:29 GMT

The p[presentations have been clear that the new system only uses the newer cups. The packaging states this. The manual states this. People have been discussing this issue for months prior to the release date on these boards. Online reviews clearly indicate this, and Keurig was clear regarding this issue from its first announcement.

How much more information needs to be shared? At this point, if you pur hase the macine and are unaware of this limitation, then the responsibility falls upon you.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

Remee — Sun, 12 Oct 2014 12:42:43 GMT

You do have to investigate all products thoroughly. You can't blame the Q or any one person

for your failure when not being aware of all perks pertaining to a product you are buying.

Especially on a high priced item . I thought everyone gathers all of the facts about products from as many varied sources as possible, paying close attention to customer reviews, etc. Gotta get all details in before buying anything these days.

Re: TIRED OF QVC NOT POSTING ANY OF MY NEGATIVE REVIEWS!!

CalminHeart — Sun, 12 Oct 2014 14:00:33 GMT

I usually preach the same thing as Remee and say the consumer has a bigger responsibility than ever before. There are too many tricks and sales tactics and we have to research what we're buying.

In this case though, I think the information on Q's website is a misleading. It references k-cups but doesn't say they aren't the usual kind of k-cups.

That said, it took me about 30 seconds to find out that the 2.0 can't use the regular k-cups by looking at keurig's website. When buying something new, expensive, or a new model, I always look at the product's own website for some basic information.